See all properties
Save

EPIC SANA Lisboa Hotel

5.0 star property

Photo gallery for EPIC SANA Lisboa Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Lobby
Exterior detail
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View map
Av. Engenheiro Duarte Pacheco 15, Lisbon, 1070-100
  • Place, Marquis of Pombal Square
    ‪10 min walk‬
  • Place, Avenida da Liberdade
    ‪11 min walk‬
  • Place, Rossio Square
    ‪3 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(67 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room (with Extra Bed)

Deluxe Double Room (with Extra Bed)

Deluxe Double Room (with Extra Bed)

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe King Suite

Premium bedding, minibar, in-room safe, desk

Deluxe King Suite

  • Sleeps 2

View all photos for Deluxe Twin Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Suite

  • Sleeps 2

View all photos for Premium Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Premium Deluxe King Room

  • Sleeps 2

View all photos for Premium Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Premium Deluxe Twin Room

  • Sleeps 2

Deluxe Double Room With Extra Bed

  • Sleeps 3

View all photos for Premium Deluxe Room

Premium bedding, minibar, in-room safe, desk

Premium Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

Similar properties

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
EPIC SANA Marques Hotel
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,245 reviews
The price is NZ$454
includes taxes & fees
8 Nov - 9 Nov
EPIC SANA Marques Hotel

About the area

Lisbon

A stay at EPIC SANA Lisboa Hotel places you in the heart of Lisbon, within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square. .This luxury hotel is 1.6 mi (2.6 km) from Rossio Square and 10 mi (16.1 km) from Costa da Caparica Beach.

What's nearby

  • Eduardo VII Park - 5 min walk - 0.5 km
  • Marquis of Pombal Square - 10 min walk - 0.9 km
  • Avenida da Liberdade - 11 min walk - 1.0 km
  • Rossio Square - 3 min drive - 2.6 km
  • Santa Justa Elevator - 3 min drive - 2.6 km

Getting around

  • Amoreiras Stop - 2 min walk
  • Campolide Station - 19 min walk
  • Humberto Delgado Airport (LIS) - 21 min drive

Restaurants

  • ‪Honest Greens - ‬4 min walk
  • ‪Upscale Bar - ‬1 min walk
  • ‪Bar - Ritz Four Seasons Lisboa - ‬6 min walk
  • ‪Quiosque das Amoreiras - ‬6 min walk
  • ‪Madpizza - ‬4 min walk

About this property

EPIC SANA Lisboa Hotel

Luxury hotel with a full-service spa connected to a shopping center in Lisbon
EPIC SANA Lisboa Hotel offers 311 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SAYANNA Wellness & SPA has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 311 air-conditioned rooms featuring MP3 docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Flor-de-Lis, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lisbon? This hotel has 18934 square feet (1759 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Flor-de-Lis - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
Scale Bar - This bar serves light fare only. Open daily.
Upscale Bar - This poolside bar serves light fare only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Secured, covered valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 26 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flor-de-Lis
  • Scale Bar
  • Upscale Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,934 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 25 per day
  • Covered valet parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

EPIC SANA
EPIC SANA Hotel Lisboa
EPIC SANA Lisboa
EPIC SANA Lisboa Hotel
EPIC SANA Lisboa Hotel Lisbon
EPIC SANA Lisboa Lisbon
Hotel EPIC SANA
Hotel EPIC SANA Lisboa
SANA EPIC Hotel
SANA EPIC Lisboa
EPIC SANA Lisboa Hotel Hotel
EPIC SANA Lisboa Hotel Lisbon
EPIC SANA Lisboa Hotel Hotel Lisbon

EPIC SANA Lisboa Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 860 out of 1000 reviews
Rating 8 - Good. 100 out of 1000 reviews
Rating 6 - Okay. 22 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Igor

Business traveller, Travelled with family
Disliked: Staff & service, property conditions & facilities

It's a pretty terrible hotel I'd never come back

Save yourself the trouble — pick another hotel. 1. They own two hotels in the same city with the exact same name. We went to the wrong one, along with several other lost guests. 2. Asked for early check-in, got a “sure” in messages, but on arrival? No room, no note, no offer to store our bags until I asked. 3. Fifteen minutes after check-in, someone knocks and walks right in while my wife and I are half-dressed. Manager’s response? A half-hearted “sorry” and nothing else. They market “5-star luxury” but deliver “1-star roadside motel” service. Plenty of better options out there — this one’s not worth the risk.
Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service .
Stayed 2 nights in Aug 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Amjad, Amman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and super helpful staff. Amazing breakfast
Stayed 6 nights in Jul 2025

10/10 Excellent

Maha

Stayed 4 nights in Jul 2025

10/10 Excellent

DAWNA C., Winter Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, the staff were very attentive and accommodating. Great food in the hotel restaurant. It's close to shopping and great restaurants. Absolutely loved the hotel, would definitely stay again!
Stayed 5 nights in Jul 2025

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very classy and nice place. Breakfast was excellent and was a great way to start the day of exploring Lisbon. Staff was friendly and helpful!
Stayed 3 nights in Jul 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5th time staying here and as exceptional as always. Service is always excellent whether that be at reception, in the restaurant or the pool and spa areas. Will be back again soon.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness

Just not worth the money

Definitely wouldn't recommend. Its not a 5 star hotel. Rooms skirting boards mouldy, daily cleaning terrible and service is not on par with other 5 star hotels. Best part was the rooftop pool - if you can get a sunbed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole M., chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel with the breakfast and rooftop pool. We would keep staying
Stayed 2 nights in Jul 2025

10/10 Excellent

Muriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, we loved our stay!
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very helpful, especially Daniela and Rodrigo. Clean, classy. I wish the outdoor pool was open later. Not open (in the summer) long enough to see the sunset.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jill, Chappaqua

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Epic Sana is a 5 Star A+ hotel. The staff are very welcoming and extremely helpful with whatever you need, restaurants, guides, spa, etc. The inclusive breakfast has so many choices we didn't know how we would find room for lunch! Two pools, one of the roof and one in the basement with the spa and gym. It was a wonderful vacation stay in the middle of an urban city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ruxanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,beautiful lobby,friendly staff,clean room,great dining!
Stayed 1 night in Jul 2025

10/10 Excellent

Gretchen

Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 3 nights in Jul 2025

10/10 Excellent

Darien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. Loved the rooftop and spa pools. Breakfast was very good
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel maybe tge best stay in Europe and I traveled much.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean Yves

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fine hotel. Our room was lovely, although it took some time to adjust to the "smart home" features. The buffet breakfast is beautiful and sumptuous, and the servers are very attentive. I LOVED the infinity pool and the rooftop bar. I was not as impressed with the actual restaurant menu. The gym facility is good sized with an array of exercise equipment. I did not use the spa or indoor pool area, but they were expansive and gorgeous areas at the hotel. Also a shout out to the helpfulness and professionalism of the front desk staff, especially Marta, and one of our favorite characters was Pedro and his top hat at the front entrance. THANK YOU for a wondeeful stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

Etienne

Stayed 1 night in Jul 2025