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Neya Lisboa Hotel

4.0 star property

Photo gallery for Neya Lisboa Hotel

Lobby
Body treatments, hot stone massages, Thai massages, sports massages
Lobby lounge
Bar (on property)
Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Spa
  • Bar

Explore the area

View map
Rua Dona Estefânia, 71-77, Lisbon, 1150-132
  • Place, Avenida da Liberdade
    ‪12 min walk‬
  • Place, Marquis of Pombal Square
    ‪13 min walk‬
  • Place, Rossio Square
    ‪3 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Standard Single Room

1 bedroom, minibar, in-room safe, desk

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2

View all photos for Standard Room With Extra Bed

1 bedroom, minibar, in-room safe, desk

Standard Room With Extra Bed

  • Sleeps 2

Standard Single Room

  • Sleeps 1

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 2

Suite

  • Sleeps 3

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includes taxes & fees
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About the area

Lisbon

A stay at Neya Lisboa Hotel places you in the heart of Lisbon, within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square. .This spa hotel is 1.6 mi (2.5 km) from Rossio Square and 11 mi (17.8 km) from Costa da Caparica Beach.

What's nearby

  • Avenida da Liberdade - 12 min walk - 1.0 km
  • Marquis of Pombal Square - 13 min walk - 1.1 km
  • Castle of São Jorge - 2 min drive - 1.9 km
  • Rossio Square - 3 min drive - 2.3 km
  • Santa Justa Elevator - 3 min drive - 2.3 km

Getting around

  • Entrecampos Station - 3 min drive
  • Picoas Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪Confeitaria Vitória - ‬3 min walk
  • ‪Zaataria - ‬4 min walk
  • ‪Elevada - ‬8 min walk
  • ‪Honda Ramen - ‬4 min walk
  • ‪Pravda Craft Mission - ‬5 min walk

About this property

Neya Lisboa Hotel

Hotel with a full-service spa, near Avenida da Liberdade
Neya Lisboa Hotel offers 76 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Neya Day Spa. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is open select days.
Make yourself at home in one of the 76 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Viva Lisboa or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lisbon? This hotel has 431 square feet (40 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Viva Lisboa - This restaurant serves breakfast only.
Lounge BAR - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lounge BAR
  • Viva Lisboa

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 431 square feet of conference space
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Spa open select days
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 1.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 1.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 585

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Neya
Hotel Neya Lisboa
Neya Hotel
Neya Hotel Lisboa
Neya Lisboa
Neya Lisboa Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Lisbon
Neya Lisboa Hotel Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Hotel Hotel Lisbon

Reviews

Neya Lisboa Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 453 out of 1005 reviews
Rating 8 - Good. 435 out of 1005 reviews
Rating 6 - Okay. 83 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

Reviews

10/10 Excellent

Peadar

Stayed 4 nights in Jul 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked comforting and nice stuff
Stayed 2 nights in Jul 2025

8/10 Good

Renita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bathroom fixtures were not tethered to the foundation. Brown water in shower.
Stayed 1 night in Jul 2025

8/10 Good

Sujit

Stayed 4 nights in Jul 2025

8/10 Good

Angeline

Stayed 3 nights in Jun 2025

10/10 Excellent

Jesse

Stayed 1 night in Jul 2025

10/10 Excellent

Chantelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely 4-star hotel and friendly reception staff. Luggage storage is helpful and cleaning staff always did great job making up rooms. Air conditioning was very nice especially during heatwave. Sometimes heard couple ambulances during night due to nearby hospital, however this is probably expected in a city. Walkable to lots of cafes and shops. Would visit again and recommend! To become more eco friendly I think they could include Vegan options in the restaurant.
Stayed 4 nights in Jun 2025

6/10 Okay

Lucia

Liked the employees very nice
Stayed 6 nights in Jun 2025

8/10 Good

mitchel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Alysha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 3 nights and it was great value for money and outside of the main tourist area which I liked as you pay less. The transport options were very close and you could easily walk into the touristic areas. The room was clean and food facilities.
Stayed 3 nights in May 2025

8/10 Good

Shariar, Chestnut Hill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent choice in Lisbon center. The staff is great; friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, in a good location, with good transport options around. Would recommend for a short stay. Also, great amenities in room (including massage cushion and umbrella)
Stayed 2 nights in May 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific included breakfast.
Stayed 4 nights in Apr 2025

8/10 Good

Rocky

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Carl, Liverpool

Liked: Staff & service, amenities
Breakfast was basic and cold. Rooms were clean but too hot and noisy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hugo

Stayed 1 night in Apr 2025

8/10 Good

Oben

Liked: Staff & service

Good hotel with some cons.

Location is not bad. In a residential area within close proximity to the city centre. Gym is terrible and designed in-functionally. Cleanliness is okay but it was some dusty. The bed was two double bed connected to one another. The middle section was annoying.
Stayed 3 nights in Apr 2025

10/10 Excellent

rosemarie, Coral Springs

Liked: Cleanliness, amenities
Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Carys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and kind. Clean and comfortable rooms. Great food and nice hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Louise

Stayed 3 nights in Mar 2025

10/10 Excellent

Talisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasantly surprised about this hotel considering the price I paid. There are 3 metro stations within walking distance. Close to restos and shops. There is an Aldi nearby. Room was ample size and cleaned to a very good standard. Reception was friendly. Only thing I think needs improving would be the breakfast. Little things like ketchup or sauces on the side would be good. Better quality food would be good as well. Overall it's an excellent boutique hotel and would be staying there again if I return to Lisbon.
Stayed 3 nights in Mar 2025