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Neya Lisboa Hotel

4.0 star property

Photo gallery for Neya Lisboa Hotel

Exterior
Exterior
Daily buffet breakfast for a fee
Lobby
Body treatments, hot stone massages, Thai massages, sports massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Rua Dona Estefânia, 71-77, Lisbon, 1150-132
  • Place, Saldanha Square
    ‪10 min walk‬
  • Place, Avenida da Liberdade
    ‪12 min walk‬
  • Place, Marquis of Pombal Square
    ‪13 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Standard Single Room

1 bedroom, minibar, in-room safe, desk

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room With Extra Bed

1 bedroom, minibar, in-room safe, desk

Standard Room With Extra Bed

  • Sleeps 2
  • Free Wi-Fi

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Suite

1 bedroom, minibar, in-room safe, desk

Superior Suite

  • Sleeps 3
  • Free Wi-Fi

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About the area

Lisbon

A stay at Neya Lisboa Hotel places you in the heart of Lisbon, within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square. .This spa hotel is 1.6 mi (2.5 km) from Rossio Square and 11 mi (17.8 km) from Costa da Caparica Beach.

What's nearby

  • Avenida Almirante Reis - 7 min walk - 0.6 km
  • Saldanha Square - 10 min walk - 0.9 km
  • Eduardo VII Park - 11 min walk - 1.0 km
  • Avenida da Liberdade - 12 min walk - 1.0 km
  • Marquis of Pombal Square - 13 min walk - 1.1 km

Getting around

  • Entrecampos Station - 3 min drive
  • Picoas Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪Pravda Craft Mission - ‬5 min walk
  • ‪Zaataria - ‬4 min walk
  • ‪Confeitaria Vitória - ‬3 min walk
  • ‪Elevada - ‬8 min walk
  • ‪Restaurante Zaafran - ‬3 min walk

About this property

Neya Lisboa Hotel

Neya Lisboa Hotel offers 76 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Neya Day Spa. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is open select days.
Make yourself at home in one of the 76 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Viva Lisboa or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lisbon? This hotel has 431 square feet (40 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Viva Lisboa - This restaurant serves breakfast only.
Lounge BAR - This bar serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lounge BAR
  • Viva Lisboa

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 431 square feet of conference space
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Spa open select days
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 1.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 22 per day
  • Rollaway bed fee: EUR 1.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 585

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Neya

Hotel Neya Lisboa

Neya Hotel

Neya Hotel Lisboa

Neya Lisboa

Neya Lisboa Hotel

Neya Lisboa Hotel Lisbon

Neya Lisboa Lisbon

Neya Lisboa Hotel Hotel

Neya Lisboa Hotel Lisbon

Neya Lisboa Hotel Hotel Lisbon

Neya Lisboa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 1000 reviews
Rating 8 - Good. 422 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities
v
Stayed 1 night in Feb 2026

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
Good room and location
Stayed 2 nights in Nov 2025

10/10 Excellent

Giovanni

Stayed 1 night in Jan 2026

10/10 Excellent

Cleonice

Stayed 3 nights in Jan 2026

10/10 Excellent

Ashley, HAMPTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
​I stayed at the NEYA Lisboa Hotel as a personal celebration for beating cancer, and I couldn't have chosen a more perfect sanctuary. From the moment I arrived, the experience was seamless and deeply restorative. I arrived early in the morning, completely exhausted from my flight over the pond. I was so grateful when the staff managed to check me in early. Being able to get some much-needed rest before heading out to explore Lisbon made a world of difference for my energy levels. I highly recommend taking advantage of the spa! I booked the Brunch & Spa package, and it was the highlight of my stay. The massage was truly amazing—the masseuse was so skilled and intuitive that I honestly wanted to bring him back home with me! As I am still recovering my strength, that massage was exactly what my body needed. The brunch included in the package was fantastic. While my appetite hasn’t fully returned yet, the food was absolutely delicious and the portions were more than enough. You can tell the kitchen puts a lot of care into the quality and presentation of their ingredients. The NEYA team made me feel cared for during a very special time in my life. If you are looking for a hotel that combines true hospitality with a relaxing, wellness-focused atmosphere, this is it. Thank you for a wonderful stay!
Stayed 4 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The room was modern, spacious and comfortable. Rooms were cleaned well throughout my stay. The staff were friendly and helpful. Breakfast was served till 10.30 so plenty of time, also good selection of food. Plenty of choice of cafes and restaurants nearby or another option is metro (8-10 min walk) and go into the centre.
Stayed 14 nights in Dec 2025

10/10 Excellent

Dan Kui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is a huge plus relative to its cost. It's diverse enough. Rooms are clean. Staffs are friendly and helpful.
Stayed 5 nights in Dec 2025

4/10 Poor

Anika

Stayed 3 nights in Dec 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities
Staff terrible, bar area dirty, slow service no air conditioning or fans in a very hot stuffy room. Terribl terrible experience.
Stayed 1 night in Nov 2025

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
.
Stayed 3 nights in Oct 2025

8/10 Good

nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe . Walkable to restaurants. Clean. Great service
Stayed 4 nights in Oct 2025

10/10 Excellent

Iain

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Clean staff and comfortable bed - room was relatively spacious with the benefit of complimentary coffee/tea
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value! Hotel was clean, staff was very nice and helpful. Breakfast was tasty. Housekeeping was very professional, no complaints at all
Stayed 5 nights in Oct 2025

6/10 Okay

Sandy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This was an okay stay. Only booked it for the jacuzzi and it wasn’t available on our stay. Staff was available at convenient hours
Stayed 2 nights in Oct 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, 12minute walk to metro. Breakfast buffet fair. Good welcome from reception staff.
Stayed 3 nights in Oct 2025

8/10 Good

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Neya Lisboa. Our highlight was the breakfast buffet- fabulous selection of hot, cold and yummy pastries. Lots of healthy choices and variations daily. Very friendly staff at the hotel too. It’s in a great location with many transport options around. The room was very clean and comfortable. The only thing that could be improved was that throughout our 4 day stay, one of the lifts was not working so this caused delays getting up and down, and it wasn’t clear whether you could use the stairs or not. But overall, a brilliant hotel and would definitely stay here again!
Stayed 3 nights in Sep 2025

6/10 Okay

Jessiman

Travelled with group
Liked: Amenities
The Neya Hotel Lisbon is in a fantastic location, within easy walking distance of the main attractions and areas of the city. The staff were friendly and provided decent customer service throughout our stay. The hotel itself feels a little dated and fairly average. One frustration was that we were unable to access an iron during our 3-day stay, as there is a booking system we were not made aware of in advance. This was inconvenient and could be communicated more clearly to guests. That said, the hotel did provide the essentials: it was clean, safe, and comfortable for the duration of our visit.
Stayed 2 nights in Sep 2025

10/10 Excellent

KEIR, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with friendly staff
Stayed 4 nights in Aug 2025

8/10 Good

Veronika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its far from the cetre if you are walking! Property itself is nice!
Stayed 3 nights in Aug 2025

10/10 Excellent

Shandar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and so helpful. Great location as it was easy to access buses ans metro, but away from the main streets so it was nice and quiet.
Stayed 5 nights in Aug 2025

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities, room comfort

City break

Bed comfortable and staff helpful. Room not cleaned brilliantly each day but clean when started and well appointed.
Stayed 4 nights in Aug 2025

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was good, with a good options. Could not lower the AC below 20°c They only had regular bikes and not electric bikes.
Stayed 8 nights in Aug 2025

10/10 Excellent

Lisbeth

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and location.
Stayed 4 nights in Jul 2025