The best amenities and customer service
5 / 5
I recently had the pleasure of staying at your hotel, and I wanted to take a moment to express my sincere appreciation for the exceptional service I received.
From the moment I arrived, I was greeted with warmth and professionalism by your front desk staff. They were incredibly efficient during check-in and provided valuable information about the hotel's amenities and nearby attractions, which made my stay even more enjoyable.
The room was immaculate and well-appointed, offering a comfortable and relaxing environment. The housekeeping team did a fantastic job of maintaining cleanliness and replenishing supplies throughout my stay. It was clear that they take great pride in their work.
I also had the opportunity to have breakfast and the experience was nothing short of delightful. The menu was diverse, the food was delicious, and the service was attentive without being intrusive. Special mention goes to all receptionist, bar tender, who went above and beyond to ensure my experience was perfect.
Overall, my stay at [Hotel Name] was outstanding, and it exceeded all of my expectations. Your team's dedication to guest satisfied.
Thanks again !
A verified traveller stayed at Eurostars Universal Lisboa
Eurostars Universal Lisboa