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Heeton Concept Hotel City Centre Liverpool

3.0 star property

Photo gallery for Heeton Concept Hotel City Centre Liverpool

Reception
Exterior
1 bedroom, desk, free WiFi, bed sheets
1 bedroom, desk, free WiFi, bed sheets
Flat-screen TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
James Street, Liverpool, England, L2 7PQ
  • Cavern Club
    ‪4 min walk‬
  • Liverpool ONE
    ‪5 min walk‬
  • Royal Albert Dock
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (King - Disability Access)

1 bedroom, desk, free WiFi, bed sheets

Room (King - Disability Access)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room (King)

1 bedroom, desk, free WiFi, bed sheets

Room (King)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Mercure Liverpool Atlantic Tower Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (1005)
The price is NZ$196
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Mercure Liverpool Atlantic Tower Hotel

About the area

Liverpool

A stay at Heeton Concept Hotel City Centre Liverpool places you in the heart of Liverpool, within a 5-minute walk of Port of Liverpool Building and Museum of Liverpool. .This hotel is 0.2 mi (0.3 km) from Liverpool ONE and 0.2 mi (0.3 km) from Chavasse Park.

What's nearby

  • Cavern Club - 4 min walk - 0.4 km
  • Liverpool Pier Head Ferry Terminal - 4 min walk - 0.4 km
  • Liverpool ONE - 5 min walk - 0.4 km
  • Royal Albert Dock - 6 min walk - 0.6 km
  • ACC Liverpool - 12 min walk - 1.1 km

Getting around

  • Liverpool James Street Station - 1 min walk
  • John Lennon Airport (LPL) - 27 min drive

Restaurants

  • ‪The Captain Alexander - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪San Carlo - ‬3 min walk
  • ‪Matou Pan Asian Restaurant - ‬2 min walk
  • ‪Brasco Lounge - ‬4 min walk

About this property

Heeton Concept Hotel City Centre Liverpool

Hotel with a 24-hour front desk, a quick walk to Royal Albert Dock
Heeton Concept Hotel City Centre Liverpool offers 154 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Make yourself at home in one of the 154 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Room service (during limited hours) is available.

Languages

English, Estonian, French, Greek, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 18 per day); discounts available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet (66 centimetre high)
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 18 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Heeton Concept Hotel City Centre Liverpool Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 1001 reviews
Rating 8 - Good. 380 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

SHOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and comfortable room
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Ok and convenient, but I expected more.

A convenient location, but no fridge in the room for drinks, no bath, the pillows were hard, and the room quite cold at night. It was however clean, and had the other essentials. But really quite expensive for what is was.
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was. Amazing. Stay lovely. Hotel..
Stayed 1 night in Feb 2025

10/10 Excellent

murali

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

jonathan

Stayed 1 night in Feb 2025

6/10 Okay

Sharon

Travelled with family
Liked: Staff & service, room comfort

Cheap and cheerful

Location was good, not many towels provided, smell of smoke in the foyer, we stayed on the top floor and were woke to the sound of drilling and paint fumes.
Stayed 1 night in Feb 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great location

Great stay, staff made an effort to put ballons on door and put card through the door for my partners birthday
Stayed 1 night in Oct 2024

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great staff. Horrible bed.

Staff was wonderful. Room not so much. The two twins pushed together did not completely merge, leaving a major void between them. The sheets were not tucked in well and came undone, leaving the mattress exposed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was amazing, especially for the price. The staff helped me find places to eat. I wish I was told about some of the discounts they offer for the local museums, but I should've asked first. Overall amazing!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Annette

Definitely recommend

Fantastic friendly check in. Very helpful with left luggage.
Stayed 1 night in Sep 2024

8/10 Good

Michal

Travelled with family
Liked: Staff & service, property conditions & facilities

We spent there 3 nights.

We spent there 3 nights. The hotel has an excellent position i.e., only a couple of meters from the Pier Head and the Docks. The room was spacious with a clean bathroom. The only complaint we had was with not very clean towels we had been given which they immediately changed after our notification.
Stayed 3 nights in Sep 2024

6/10 Okay

Sierra

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
There was water damage on the ceiling, the tv was somewhat broken, and the strip on the bottom of the bathroom door was hanging half off. Staff was friendly and helpful. Elevator felt very unsafe and was questionable. Property often smelled like cigarette or marijuana smoke.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here instead

Reliably good and much improved of late..
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and good location
Stayed 2 nights in Aug 2024

4/10 Poor

Andrea

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2024