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Best Western Premier Suites Hotel & Spa Liverpool-Knowsley

4.0 star property

Photo gallery for Best Western Premier Suites Hotel & Spa Liverpool-Knowsley

Indoor pool
Reception
Front of property
Meeting facility
Spa

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View map
Ribblers Lane, Knowsley, Liverpool, England, L34 9HA
  • Place, Croxteth Hall & Country Park
    ‪13 min walk‬
  • Place, Knowsley Safari Park
    ‪7 min drive‬
  • Place, Anfield Stadium
    ‪13 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (Shower Only)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Superior Room, Family Room, Sofabed

  • Sleeps 2

2 Single Beds, Non-Smoking, Standard Room, Shower Only

  • Sleeps 2

Standard King Room-Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Executive Room, Sitting Area

  • Sleeps 2

2 Single Beds, Non-Smoking, Standard Room, Sitting Area

  • Sleeps 2

1 King Bed, Non-Smoking, Standard Room, Sitting Area

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Executive Room, Jacuzzi, Sitting Area

  • Sleeps 2

Double Suite

  • Sleeps 2

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About the area

Liverpool

With a stay at Best Western Premier Suites Hotel & Spa Liverpool-Knowsley in Liverpool (Knowsley), you'll be within a 15-minute drive of Anfield Stadium and Knowsley Safari Park. .This hotel is 8 mi (12.8 km) from Royal Albert Dock and 7.6 mi (12.3 km) from Liverpool ONE.

What's nearby

  • Croxteth Hall & Country Park - 13 min walk - 1.2 km
  • Knowsley Safari Park - 7 min drive - 7.8 km
  • Anfield Stadium - 13 min drive - 8.8 km
  • Liverpool ONE - 19 min drive - 12.3 km
  • Royal Albert Dock - 21 min drive - 13.0 km

Getting around

  • Kirkby Station - 5 min drive
  • John Lennon Airport (LPL) - 23 min drive

Restaurants

  • ‪Popeyes - ‬20 min walk
  • ‪Taco Bell - ‬5 min drive
  • ‪Wendy’s - ‬4 min drive
  • ‪The Coffee House - ‬4 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Best Western Premier Suites Hotel & Spa Liverpool-Knowsley

Hotel in Liverpool with spa services and a coffee shop
Best Western Premier Suites Hotel & Spa Liverpool-Knowsley offers 101 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include desks. Televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Guests under 18 years old are not allowed in the hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 101 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy a meal at Hanleys Brasserie or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Hanleys Brasserie - Onsite brasserie.
Bollinger Bar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bollinger Bar
  • Hanleys Brasserie

Things to do

  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Wedding services

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 12.00 for adults and GBP 5.00 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the hot tub

Property is also known as

Suites Hotel Liverpool
Suites Liverpool
Suites Hotel

Best Western Premier Suites Hotel & Spa Liverpool-Knowsley Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 189 out of 398 reviews
Rating 8 - Good. 86 out of 398 reviews
Rating 6 - Okay. 67 out of 398 reviews
Rating 4 - Poor. 31 out of 398 reviews
Rating 2 - Terrible. 25 out of 398 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Dean

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff very good, rooms dated, breakfast poor.
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Comfy bed and a huge room, bathroom requires updating though.
Stayed 1 night in Nov 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities
Professional staff and very well appointed room.
Stayed 1 night in Oct 2025

6/10 Okay

Stephen, Bicester

Travelled with family
Liked: Amenities
Room was a bit tired - needs updating.
Stayed 1 night in Nov 2025

4/10 Poor

Nadia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t even stay for breakfast, if you can’t do enough to make a room up then goodness knows how bad breakfast will be
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Stayed 2 nights in Oct 2025

10/10 Excellent

Nidhi

Stayed 1 night in Oct 2025

6/10 Okay

Emma

Travelled with family
Disliked: Cleanliness
We had to be moved rooms as we had no hot water coming out of the shower. The room itself was fine, just a little run down. We asked for our towels to be changed as we were there for 3 nights but this didn’t happen. I had to go to reception and get them myself. The ladies changing rooms had a horrible smell and clearly were not cleaned for the 3 nights we were there. The empty, broken wash and shampoo bottles in the showers were still there when we left, which is a shame because the pool is lovely. The hot tub was roped off for cleaning and the steam room was the hottest steam room I’ve ever been in. This hotel served a purpose but we won’t be returning.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Hotel generally good - staff very pleasant and helpful - rooms adequate and clean - they do need some updating.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Did not eat in hotel
Stayed 2 nights in Oct 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
No hot water for shower, reported and told too many people using. Good variety of breakfast but very fatty not much healthy options. Staff absolutely lovely
Stayed 2 nights in Oct 2025

2/10 Terrible

Laura

Stayed 1 night in Oct 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 nights, staff were friendly and helpful. Room was huge with comfy bed. Room was pretty clean, few spots missed in bathroom but overall pretty good.
Stayed 2 nights in Oct 2025

2/10 Terrible

Samuel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Spare bed was horrific! Matress so thin and nasty, being poked so bad by springs my 12yo autistic son had to sleep with me and my wife. No spare pillows, flat as a pancake was not enough 1 each. Reception offered a spare 4.5tog duvet as a matress topper to hide the springs.. had to email complaints as staff no longer deal with them either
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Receptionist really helpful, sofa bed was really uncomfortable full of springs. Room very spacious.
Stayed 1 night in Oct 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Pool nice an lovely an warm..an jacuzzi fab..
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip and never disappoints - rooms lovely, food great and friendly staff
Stayed 1 night in Oct 2025

8/10 Good

louise

Liked: Cleanliness, amenities
Great location, food was okay, rooms are very spacious but bathroom is dated and shower could do with updated. Overall is was a good stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Louise

Stayed 2 nights in Oct 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When i was checked in lady very helpful. Even managed to source a phone charger for me
Stayed 1 night in Oct 2025

8/10 Good

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice stay can’t complain about anything
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night and good leisure facilities on offer
Stayed 1 night in Sep 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very spacious room with lots of storage. Breakfast was lovely but we did ask if there was any chance of an early breakfast for 2 of our party (toast and cereal) as they had to leave early for a dance convention, but we're told this was not an option. Lots of TV channels and free parking was a bonus. Couple of negatives - bathroom lock didn't work, the quilt for the sofa bed was smaller than the bed so not really fit for purpose,
Stayed 1 night in Oct 2025

10/10 Excellent

Junior

Stayed 1 night in Oct 2025

10/10 Excellent

laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the prettiest location, but could not fault the hotel , staff and comfort. .
Stayed 1 night in Oct 2025