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The Castle Collection - 14 Cook Street

3.5 star property

Photo gallery for The Castle Collection - 14 Cook Street

50-inch Smart TV with digital channels
Apartment, 2 Bedrooms
Bathroom shower
50-inch Smart TV with digital channels
50-inch Smart TV with digital channels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View map
14 Cook Street, Liverpool, England, L2 9RF
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Cavern Club
    ‪1 min walk‬
  • Place, Royal Albert Dock
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

City Apartment, 2 Bedrooms
The Castle Collection - 25 Castle Street
Liverpool City Centre
  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Microwave
4.6 out of 5, Wonderful, 153 reviews
The price is NZ$97
includes taxes & fees
7 June - 8 June
The Castle Collection - 25 Castle Street

About the area

Liverpool

With a stay at The Castle Collection - 14 Cook Street, you'll be centrally located in Liverpool, just a 3-minute walk from Liverpool ONE and 9 minutes by foot from Liverpool Pier Head Ferry Terminal. .This apartment is 0.5 mi (0.8 km) from Royal Albert Dock and 0.7 mi (1.1 km) from The Beatles Story Museum.
View more Apartments in LiverpoolOpens in a new window

What's nearby

  • Liverpool ONE - 1 min walk - 0.1 km
  • Cavern Club - 1 min walk - 0.2 km
  • Liverpool Town Hall - 3 min walk - 0.3 km
  • Royal Albert Dock - 7 min walk - 0.7 km
  • Concert Square - 8 min walk - 0.7 km

Getting around

  • Liverpool James Street Station - 4 min walk
  • John Lennon Airport (LPL) - 29 min drive

Restaurants

  • ‪Pret a Manger - ‬3 min walk
  • ‪The Cavern Club - ‬1 min walk
  • ‪San Carlo - Liverpool - ‬1 min walk
  • ‪Greggs - ‬2 min walk
  • ‪Cavern Pub - ‬1 min walk

About this property

The Castle Collection - 14 Cook Street

The Castle Collection - 14 Cook Street offers 8 accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Liverpool apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. 50-inch Smart televisions come with digital channels. Housekeeping is provided on request.

Make yourself at home in one of the 8 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided on request.
This smoke-free apartment offers discounted parking nearby and offsite parking.
Featured amenities include express check-in, express check-out, and luggage storage.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 10 per day); reservations required; discounts available

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch Smart TV with digital channels

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Virtual front desk

Location highlights

  • In the city centre
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

A virtual front desk provides assistance to guests

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 10 per day(1969 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: GBP 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Castle Collection 14 Cook Street Apartment Liverpool

Castle Collection 14 Cook Street Apartment

Castle Collection 14 Cook Street

Castle Collection 14 Cook

The Castle Collection 14 Cook Street

The Collection 14 Cook Street

The Castle Collection - 14 Cook Street Apartment

The Castle Collection - 14 Cook Street Liverpool

The Castle Collection - 14 Cook Street Apartment Liverpool

The Castle Collection - 14 Cook Street Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 102 reviews
Rating 8 - Good. 24 out of 102 reviews
Rating 6 - Okay. 6 out of 102 reviews
Rating 4 - Poor. 1 out of 102 reviews
Rating 2 - Terrible. 4 out of 102 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities
Great place to stay. Close to everything. Lots of space. Good kitchen.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alan

Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities
Amazing spacious apartment. Key codes sent in plenty of time. Security deposit returned within hoyrs of check out. Will definitely use again
Stayed 1 night in Nov 2025

10/10 Excellent

sarah

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities
Clean room and comfy bed
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities
Fabulous. Clean, excellent facilties. All u need except a hairdryer.
Stayed 3 nights in Oct 2025

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was in a quiet but great area for many bars, restaurants. The apartment had spacious rooms with tall ceilings. We were on a lower floor so unfortunately we didn’t have any views at all but that was just pot luck. Many car parks available nearby but if you use the code they give you it will reduce the fee quite a lot. Check in wasn’t very smooth for me as my ID email hadn’t been received apparently by admin. It wasnt until I chased it by phone call did we get the check in codes! Maybe a one off?
Stayed 1 night in Oct 2025

10/10 Excellent

Karl

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Candida

The apartment was well laid out and generally comfy but needed frosted glass in all the bottom panels of the windows (only in bedroom areas) as there was nothing but concrete and stairwell windows to see. Luckily there were very nice curtains and plenty of lighting options. The bed was comfy and clean The frying pan was difficult to clean and had been put away dirty - I assume by the previous occupants. There was a health & safety concern in the shower as the cover came off the plug hole when the water backed up during a shower to reveal a very sharp rusty spike which I just managed to avoid standing on. This occurred on the last day of our stay and so there was no chance for the situation to be rectified whilst we were there. We did contact the hotel group prior to submitting this feedback but did not receive a response.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, room comfort
Very well maintained apartment, very close to Mathew Street and the Cavern Quarter. It has everything you need for a short or long stay. Full kitchen, large sitting area with TV and 2 very generous sized bedrooms and bathrooms. Very quick to respond to questions and a very helpful team running things behind the scenes.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was spot on
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment in the heart of the city, we will definitely book here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, room comfort
Great communication, excellent apartment. I cleaned the sink myself when I arrived, but no problem I do this at home. The apartment was spacious and a home from home with high ceilings and comfortable furniture. It was an excellent alternative to the boring chain hotels I normally stay in every week night. The Cooking facilities were very good with ample utensils etc. I really enjoyed my stay and will return without hesitation when working in Liverpool again. Thanks Lily for the excellent communication and support with easy to understand check-in instructions. The apartment is in a thriving area of Liverpool 1 adjacent to the Beatles District 3 minutes walk from the Cavern Club. My only gripe in 2025 is no Smart TV. Just Terrestrial Channels no Netflix etc. But, hey ho, I listened to music instead. Overall excellent.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Great location, apartment has 2 and plenty of kitchen cutlery. Could have been alot cleaner, the beds were clean and comfortable, however the living area and bathroom were dusty, particularly on the skirting boards and kitchen table. Also only left us half a toilet roll.
Stayed 3 nights in Aug 2025

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Excellent facilities great location.
Stayed 1 night in Jun 2025

10/10 Excellent

charles

Liked: Cleanliness, property conditions & facilities
This was a great location for us very happy close to the cavern close to good eats close to the mall good spot
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay here lots of times and looking forward to say again..fantastic apartments
Stayed 2 nights in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, property conditions & facilities
It would have been much better if the property offered a few more essentials to the customer, such as: bathroom soap, Kleenex, paper towels, kitchen sink plug, dish rack, coffee, instructions on how to use heaters...and the ultimate suggestion...change the water pump system (way too loud).
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the spacious accommodation, with a very relaxing atmosphere and had everything we needed, lots of natural light, near to all amenities. Located in a beautiful old building, very comfortable beds. The lift wasn't working, but we were informed of this well in advance, and it wasn't an issue for us at all. We will stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, room comfort

Great place to stay

Clean and comfortable accommodation , layout of the amenities was great too
Stayed 4 nights in Dec 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some noisy but it is the city centre
Stayed 1 night in Oct 2024