See all properties
Save

Lion Quays Hotel & Spa

4.0 star property

Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Garden
Exterior
Business centre
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

View map
Moreton, Oswestry, England, SY11 3EN
  • Lion Quays Spa
    ‪3 min walk‬
  • Pontcysyllte Aquaduct
    ‪15 min walk‬
  • Chirk Castle
    ‪10 min drive‬
  • Liverpool (LPL-John Lennon)

Room options

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View

Executive Double Room, Canal View

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(25 reviews)
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, Canal View

Luxury Suite, Canal View

Luxury Suite, Canal View

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Front of property

The Wild Pheasant Hotel & Spa

  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 664 reviews
The price is NZ$205
includes taxes & fees
1 Oct - 2 Oct
The Wild Pheasant Hotel & Spa

About the area

Oswestry

With a stay at Lion Quays Hotel & Spa in Oswestry, you'll be on the waterfront, a 4-minute walk from Lion Quays Spa and a 2-minute drive from Pontcysyllte Aquaduct. .This spa hotel is 3.3 mi (5.3 km) from Park Hall Stadium and 4.4 mi (7 km) from Gower Area of Outstanding Natural Beauty.

What's nearby

  • Lion Quays Spa - 3 min walk - 0.3 km
  • Pontcysyllte Aquaduct - 15 min walk - 1.3 km
  • British Ironwork Centre - 10 min drive - 12.4 km
  • Chirk Castle - 10 min drive - 5.8 km
  • Llangollen Bridge - 13 min drive - 15.4 km

Getting around

  • Gobowen Station - 6 min drive
  • Manchester Airport (MAN) - 69 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Oswestry Truckstop - ‬15 min walk
  • ‪Whittington Castle - ‬6 min drive
  • ‪Herd Milk & Coffee - ‬5 min drive
  • ‪Chirk Tandoori - ‬5 min drive

About this property

Lion Quays Hotel & Spa

Riverfront hotel with 2 restaurants and a full-service spa
Lion Quays Hotel & Spa offers 82 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor tennis courts and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 82 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, a health club, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Modern European cuisine at The Waterside, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Waterside - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Nicos Brasserie - This brasserie specializes in Fusion cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Cafe Ash - Onsite café. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Ash
  • Nicos Brasserie
  • The Waterside

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Reviews

Lion Quays Hotel & Spa Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 377 out of 904 reviews
Rating 8 - Good. 267 out of 904 reviews
Rating 6 - Okay. 135 out of 904 reviews
Rating 4 - Poor. 80 out of 904 reviews
Rating 2 - Terrible. 45 out of 904 reviews

Reviews

4/10 Poor

Duncan

Business traveller
Disliked: Cleanliness
Second visit and this time the room was quite a disappointment, very small and run down probably due to being the last room available. Half of the spa was also out of order.
Stayed 1 night in Jun 2025

8/10 Good

Gemma

Liked: Staff & service, room comfort
Overall we enjoyed our stay. The spa facilities were fantastic however when we arrived we were informed it was open till 10pm. We assumed this was for the whole of the weekend stay however when we went on the 2nd day they were closing. The breakfast was amazing couldn't fault anything. The room was an executive room. It was comfortable but required refreshing as paint was stained. We would return
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Staff & service, room comfort

Excellent

The hotel all staff are amazing the food was excellent and so was the breakfast. The spa was great but the hotel it's self is looking tiered definitely needs a lick of paint especially the bedrooms. Thanks for the staff putting a chocolate muffin in the room for my wife's birthday
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Liked: Cleanliness, room comfort
We enjoyed it tremendously
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Stayed 1 night in May 2025

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, room comfort
We were really happy with our stay.
Stayed 2 nights in Jun 2025

4/10 Poor

Paul

Disliked: Amenities, property conditions & facilities
This hotel advertises as a luxury hotel with a spa. The hotel reception was uninviting and nothing like a luxury hotel. The first receptionist was polite but took some time to find our key and book us in. She didn't know a lot about the hotel. No concierge service or help with luggage. Weekend reception staff not friendly. We booked a suite and were booked into the Cariad Suite. When we walked in there was a stale damp smell, not a clean fresh smell that you would expect for a room at almost £300 per night. The room had a nice layout but that was it. It was cleanish but the couch in the sitting area looked as though several people had been sitting on it. The juliette balcony was filthy, the bed linen was clean but the cushions and throw smelt dirty. The floor was clean. The toilet was ok but smelt a bit. The big glass mirror was broken on three edges. Bath was nice. His and Her sinks were nice but nowhere to put toiletries. Back in the main room and bed area it was tired with cracks and marks in decor. The restaurant had lovely staff particularly the young waitress who greeted us but the food was not pleasant, it wasn't cheap so we assumed it would be good quality but it wasn't. We went for lunch and had booked dinner but cancelled dinner because lunch was so awful. Also a lot of the chairs were tired looking and sunk down when you sat on them. Not a spa hotel either just access to one up the road!
Cracked glass in bathroom (same on 3 corners)
Dirty shower head
Loose panel by window
Hole in wall
Stayed 2 nights in Jun 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness
Nice and friendly, staff was very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Hotel and staff is lovely. Spa is amazing! Only thing it’s getting a bit dated now. Rooms need a lick of paint and new tiles in the bathrooms. Other than that just lovely. Thank you! Just one thing would also make the outside area better - heated outside patio. Would be nice to sit out around such a lovely place
Stayed 1 night in Jun 2025

6/10 Okay

Alan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, only complaint was being shuffled in a corner near the till for food
Stayed 1 night in Jun 2025

10/10 Excellent

Bavnit

Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely love this place me & my partner have stayed a few times, the staff are always very helpful & welcoming lovely area with lots to do if you drive.
Stayed 2 nights in May 2025

10/10 Excellent

lisajane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The welcome from the team was excellent. Nothing was too much trouble. Started in a beautiful canal view room without balcony. As the weather was so pleasant and the canal river boats passing we asked very quickly if there was any chance we could move to a juliet balacony or ideally a terrace with table and chairs. We dropped lucky and would highly recomend these rooms. The Spa was excellent and the 30 mins massage chairs were amazing and different 😀 Overall very worthwhile stay and a lovely place to explore.
Stayed 3 nights in May 2025

6/10 Okay

Marielle

Travelled with group
Liked: Cleanliness, staff & service, amenities
I have stayed here previosuly and really like the hotel. The stafg are friendly and the wellness centre is great. We really liked that we had a ground floor room this time and double doors. The issue was that the headboard seemed to be stained from previous occupants heads. The bed was poorly made with the flat sheet being loose. In addition, the bathroom was unfinished with black mold along the bottom of the shower and the carpet in the corner of the bedroom was ripped. For such a nice hotel the room was disappointing this time.
Stayed 1 night in Jun 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in hotel for one night. Was welcomed with a birthday gift which was lovely. The areas around the hotel/spa were all well kept and gave off a wholesome country vibe. Food was delicious (abit pricey but worth it). The spa itself was nice, clean and relaxing.
Stayed 1 night in Jun 2025

6/10 Okay

Rachael

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service
Really enjoyed my stay, all the staff were lovely and helpful. The food at the restaurant is lovely and a great breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb hotel
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025