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Hilton Garden Inn Louisville Mall of St. Matthews

3.0 star property

Photo gallery for Hilton Garden Inn Louisville Mall of St. Matthews

Bar (on property)
Lobby
1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Daily cooked-to-order breakfast (USD 16 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pool

Explore the area

Map
400 Sherburn Lane, Louisville, KY, 40207
  • Mall St. Matthews
    ‪2 min walk‬
  • Baptist Hospital Louisville
    ‪17 min walk‬
  • Kentucky Exposition Center
    ‪13 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

Flat-screen TV

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed with Sofa bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Flat-screen TV

Deluxe Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hawthorn Suites by Wyndham Louisville East

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1011)
The price is NZ$200
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Hawthorn Suites by Wyndham Louisville East

About the area

Louisville

With a stay at Hilton Garden Inn Louisville Mall of St. Matthews in Louisville (St. Matthews), you'll be a 3-minute walk from Mall St. Matthews and a 2-minute drive from Baptist Hospital Louisville. .This hotel is 8.2 mi (13.2 km) from Muhammad Ali Center and 8.3 mi (13.3 km) from Evan Williams Bourbon Experience.

What's nearby

  • Mall St. Matthews - 2 min walk - 0.2 km
  • Baptist Hospital Louisville - 17 min walk - 1.4 km
  • KFC Yum Center - 12 min drive - 14.1 km
  • Kentucky Exposition Center - 13 min drive - 14.6 km
  • University of Louisville - 14 min drive - 14.1 km

Getting around

  • Louisville, KY (LOU-Bowman Field) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪Red Robin - ‬9 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Wendy's - ‬2 min drive

About this property

Hilton Garden Inn Louisville Mall of St. Matthews

Pet-friendly hotel with an indoor pool connected to a shopping center in Louisville
Hilton Garden Inn Louisville Mall of St. Matthews offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring microwaves and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy American cuisine at The Garden Grille & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Louisville? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
The Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: USD 16 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille & Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 for adults and USD 8 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Louisville Mall St. Matthews Hotel
Hilton Garden Inn St. Matthews Hotel
Hilton Garden Inn Louisville Mall St. Matthews
Hilton Garden Inn St. Matthews
Hilton Garden Inn St Matthews
Hilton Garden Inn Louisville Mall of St. Matthews Hotel
Hilton Garden Inn Louisville Mall of St. Matthews Louisville

Hilton Garden Inn Louisville Mall of St. Matthews Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 579 out of 779 reviews
Rating 8 - Good. 141 out of 779 reviews
Rating 6 - Okay. 33 out of 779 reviews
Rating 4 - Poor. 11 out of 779 reviews
Rating 2 - Terrible. 15 out of 779 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such helpful & friendly staff. Clean & comfortable room.
Stayed 1 night in Mar 2025

10/10 Excellent

NaShawna

Great place to stay. Clean and nice
Stayed 1 night in Mar 2025

2/10 Terrible

Judy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Scalding HOT Water

For the past week, I have been staying at a nearby hospital with my mother (newly diagnosed with lung cancer). Due to staying by my mothers side, I had not bathed in over a week and desperately wanted a shower. After tucking my mother into her hospital bed, I came to the Hilton Garden Inn--St. Matthews. I paid $185 for my room to shower, and do a little laundry in the credit card operated machines. The water in my bathroom (shower and sink) is SCALDING HOT. It is so scalding hot, that my skin got burned. I called the front desk immediately (12:45 AM). I was offered another room or for maintenance to come. I declined. It's bedtime, all my laundry is spread out in this room and I am exhausted. The front desk was rude and unwilling to comp my next stay. ESSENTIALLY, I PAID $185 FOR A ROOM & GOT BURNED BY A SCALDING HOT SHOWER!!!! MY SKIN IS BURNED.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaleesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this little gem is right here in St. Matthews. I was needing a two night getaway with my fiancé to celebrate us being together 1 year. (Feb 23, 24) we have been so happy with our accommodations and we love the atmosphere so much. We both love shopping too, so with Dillards ar our back door attached to Mall St Matthews, who could complain!? We will most certainly be back and are delighted we could spend our 1 year anniversary here!
Stayed 2 nights in Feb 2025

10/10 Excellent

Marc

Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Stayed 2 nights in Feb 2025

10/10 Excellent

John B

Travelled with family
Love this property. Jarrod at the front desk is great. Looking forward to coming back.
Stayed 3 nights in Feb 2025

2/10 Terrible

Roxanne

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
When I plugged in the hairdryer it shot sparks out of it and did not work. The hotel is not maintained, and the pictures on-line are very outdated. It took the front desk staff over 20 minutes to show up and check us in.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and very clean!!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Staff was excellent. There was blood on our pillows and sheet when we get to get into the bed that night. Absolutely disgusting. Staff did bring us clean pillow cases and sheets. After we changed all bedding we were finally able to get into bed.
Stayed 1 night in Feb 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and everything is close to mall
Stayed 1 night in Feb 2025

10/10 Excellent

Del

Stayed 1 night in Feb 2025

10/10 Excellent

marie

Stayed 3 nights in Feb 2025

10/10 Excellent

CINDY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Austin

Stayed 1 night in Jan 2025

10/10 Excellent

laura

Stayed 2 nights in Jan 2025

2/10 Terrible

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were unable to get into our room with multiple new keys. After a 3rd trip to the desk the receptionist finally came up to let us in. I was told they would add points to my account but they did not.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Stayed 1 night in Jan 2025

4/10 Poor

Stuart

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The mediocre restaurant was only open one out of 3 evenings. Traffic in the area was gridlocked. View was of a big box store’s dumpsters and loading dock.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room and hotel were both very clean. perfect location as well!
Stayed 3 nights in Dec 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024