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Hotel New Otani Tokyo Garden Tower

4.5 star property

Photo gallery for Hotel New Otani Tokyo Garden Tower

Enjoy meals in a warm, inviting space with round tables, ornate chandeliers, and a fireplace.
Escape to a serene oasis with lush gardens and a soothing waterfall.
Stunning high-rise building with a unique, wave-like design, set amidst a bustling urban landscape.
Enjoy a meal at the bar with a view of the surrounding greenery.
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa

Explore the area

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Tokyo Imperial Palace
    ‪3 min drive‬
  • Tokyo Dome
    ‪3 min drive‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Garden Tower Standard Twin Room, Garden View, Non Smoking

Enjoy a city view from the comfort of this stylish room, featuring two single beds and a flat-screen TV.

Garden Tower Standard Twin Room, Garden View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

Two single beds with white linens and a wooden headboard, plus a large window with city skyline views.

Garden Tower Standard Triple Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 3 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

Enjoy a city view from the comfort of this stylish room, featuring two single beds and a flat-screen TV.

Garden Tower Standard Twin Room, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Relax in a spacious room with a large flat-screen TV, comfortable seating area, and city views.

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Garden Tower Suite Twin Room, Non Smoking,

Relax in a spacious room with a large flat-screen TV, comfortable seating area, and city views.

Garden Tower Suite Twin Room, Non Smoking,

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Relax in a spacious room with a large flat-screen TV, comfortable seating area, and city views.

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Relax in a stylish room with two beds, a flat-screen TV, and a desk for work or relaxation.

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 8
  • 4 Twin Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Relax in a stylish room with a large bed, sofa, and desk, featuring a city view and framed artwork.

Garden Tower Deluxe Room, Non Smoking, Run of House

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Two beds with white linens and pillows, wall-mounted lamps, and a large window with sheer curtains.

Garden Tower Deluxe Triple Room, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 50 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Enjoy a city view from the comfort of this stylish room, featuring two single beds and a flat-screen TV.

Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

Enjoy a city view from the comfort of this stylish room, featuring two single beds and a flat-screen TV.

Garden Tower Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

Enjoy a comfortable stay in this stylish room featuring a large bed, desk, and seating area with a city view.

Garden Tower Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Enjoy a comfortable stay in this stylish room featuring a large bed, desk, and seating area with a city view.

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

Enjoy a comfortable stay in this stylish room featuring a large bed, desk, and seating area with a city view.

Garden Tower Standard Double Room, Garden View, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Enjoy a city view from the comfort of this stylish room, featuring two single beds and a flat-screen TV.

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Enjoy a comfortable stay in this stylish room featuring a large bed, desk, and seating area with a city view.

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Enjoy a serene riverside retreat with a modern building in the background, surrounded by lush greenery and a tranquil river.

Hotel New Otani Tokyo The Main

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1046)
The price is NZ$579
for 1 room
21 Aug - 22 Aug
Hotel New Otani Tokyo The Main

About the area

Tokyo

With a stay at Hotel New Otani Tokyo Garden Tower in Tokyo (Chiyoda), you'll be within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. .This luxury hotel is 2.8 mi (4.5 km) from Tokyo Dome and 3 mi (4.8 km) from Shibuya Crossing.

What's nearby

  • Tokyo Midtown - 2 min drive - 1.7 km
  • Nippon Budokan - 3 min drive - 2.7 km
  • Tokyo Imperial Palace - 3 min drive - 2.7 km
  • Tokyo Dome - 3 min drive - 4.4 km
  • Tokyo Tower - 3 min drive - 3.1 km

Getting around

  • Fukuma Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Narita Intl. Airport (NRT) - 80 min drive

Restaurants

  • ‪SATSUKI - ‬1 min walk
  • ‪維新號赤坂店 - ‬9 min walk
  • ガンシップ
  • ‪VIEW & DINING THE Sky - ‬1 min walk
  • ‪紀尾井ホール - ‬2 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury hotel with 20 restaurants and bars
Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and safes. Beds feature down comforters. Premium digital television is provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 836 guestrooms featuring refrigerators and minibars. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Treat yourself with body treatments and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hotel New Otani Tokyo Garden Tower has 20 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from January 12 2026 to January 13 2026 (dates subject to change).
The following facilities or services will be unavailable from August 4 2025 to August 5 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The seasonal pool will be open from July 11 to September 07
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 1007 reviews
Rating 8 - Good. 176 out of 1007 reviews
Rating 6 - Okay. 49 out of 1007 reviews
Rating 4 - Poor. 18 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Estevan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 7 nights in Apr 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

DAEGUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Two nights to get our bearings

We spent our first two nights in Tokyo here just so make the transition easy. The hotel was comfortable and service impeccable. Lovely property with plenty of food options and pleasant gardens. The room itself was very small and nothing to write home about, especially considering the cost. You're definitely paying for the "resort-like" options (many restaurants, pool, etc). But it did the trick for helping us land on our feet.
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with stunning grounds and exceptional service. Breakfast was incredible and plenty of good dining options within the hotel if required. Would stay here again!
Stayed 5 nights in Mar 2025

2/10 Terrible

Luz María

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Changpyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean, excellent customer service!
Stayed 6 nights in Apr 2025

10/10 Excellent

Eva

Stayed 6 nights in Apr 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Amenities
We enjoyed all areas of this hotel from the Sky Bar to the interesting shops, the small dining areas on the lower level and the gorgeous garden offering a pleasant walking opportunity. It was easy to get a taxi at any moment for seeing Tokyo sights. The staff was courteous and pleasant. The people at the Concierge desk were a huge help to us in planning our day trips. All in all, this was a great experience!
Stayed 5 nights in Apr 2025

6/10 Okay

Ella

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Rooms were very nice and spacious. We really enjoyed the gardens they had around the property, and took lots of photos. However, the pricing for a lot of their restaurants is way too high. We also had various rude interactions with staff members. I would also like to note it was a 15 minute walk to the closest train station. It was not convenient for us. Not something we would book again.
Stayed 3 nights in Apr 2025

10/10 Excellent

liana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden
Stayed 4 nights in Apr 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property! Book!
Stayed 4 nights in Apr 2025

8/10 Good

Deborah

Travelled with family
Liked: Amenities, property conditions & facilities
Lovely hotel, lovely garden. Enormous hotel, difficult to find way round. TV choice poor. Great bed! Lovely bathroom toiletries & accessories & pyjamas.
Stayed 2 nights in May 2025

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service
This was a very large Tokyo hotel, so although staff were helpful when required, it was impersonal, the room was clean and amenities great. The one downfall were the incredibly hard beds, my already sore back felt really broken every morning when I woke up, even tried sleeping on the couch part way through the night, but it was only marginally less hard.
Stayed 4 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, the garden side view was amazing, service was excellent. The olny downside was the bed was hard.
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

A fantastic place to stay in Tokyo, we had a stunning view of the Gardens & the city from the 31st floor, definetly get a garden view if you can! The room was comfy & spacious, the bathroom / toilet were also excellent. Staff were lovely & so helpful. Lots of options for breakfast in the morning & lots of tasty vegan options. The immediate area had a good amount of shops / restaurants & Is just by the river. V ry close to the subway/metro station so excellent access to the rest of Toyko. Very happy with our visit & would come back if we are in Tokyo again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, big complex well located
Stayed 5 nights in Apr 2025

6/10 Okay

Tom

Stayed 4 nights in Apr 2025

10/10 Excellent

Tony, Burke

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional services.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Courtney, Mission

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property, excellent service. I only have two complaints. One - I do not like the heated toilet seat… there should be an option to turn it off. It actually made the bathroom hot and uncomfortable. Two - food is ridiculously overpriced. The cost of the buffet was not acceptable. We would return however kind of a pain to go look for food elsewhere.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to transport and loads of restaurants. Friendly and helpful staff. Excellent facilities and very friendly and helpful staff.
Stayed 3 nights in Apr 2025