Hyatt Place Louisville East

3.0 star property

Photo gallery for Hyatt Place Louisville East

Restaurant
Seasonal outdoor pool
Bar (on property)
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

View map
701 S Hurstbourne Pkwy, Louisville, KY, 40222
  • Oxmoor Center
    ‪5 min drive‬
  • Mall St. Matthews
    ‪6 min drive‬
  • E.P. Tom Sawyer State Park
    ‪7 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(86 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

9.0 out of 10
Wonderful
(53 reviews)
  • Sleeps 6
  • 2 Double Beds

Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

Louisville

With a stay at Hyatt Place Louisville East in Louisville (Jeffersontown), you'll be within a 15-minute drive of Louisville Mega Cavern and Louisville Zoo. .This hotel is 11.6 mi (18.7 km) from Kentucky Exposition Center and 11.8 mi (19 km) from KFC Yum Center.

What's nearby

  • Oxmoor Center - 5 min drive - 3.5 km
  • Mall St. Matthews - 6 min drive - 4.9 km
  • Baptist Hospital Louisville - 7 min drive - 7.6 km
  • E.P. Tom Sawyer State Park - 7 min drive - 6.5 km
  • Louisville Mega Cavern - 13 min drive - 15.8 km

Getting around

  • Louisville Intl. Airport (SDF) - 16 min drive

Restaurants

  • McDonald's
  • ‪Panera Bread - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Panda Express - ‬16 min walk

About this property

Hyatt Place Louisville East

Hotel in Louisville with free breakfast and a 24-hour fitness center
Hyatt Place Louisville East offers 121 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 121 guestrooms featuring flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Louisville? This hotel has 1170 square feet (109 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Louisville East has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,170 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (64 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 12 to October 01
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is not required for transportation to and from this property

Property is also known as

Hyatt Place Hotel Louisville East
Hyatt Place Louisville East
Hyatt Louisville
Hyatt Place Louisville-East Hotel Louisville
Louisville Hyatt
Hyatt Place Louisville East Hotel
Hyatt Louisville Louisville
Hyatt Place Louisville East Hotel
Hyatt Place Louisville East Louisville
Hyatt Place Louisville East Hotel Louisville

Hyatt Place Louisville East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 518 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Snap is really friendly. Property is very clean room was clean.
Stayed 1 night in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The water pressure was not the beat. Otherwise everything else was fine.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

The stay over all was great. The staff was very friendly and helpful. Only minor issue was the bed didnt have a fitted sheeton it, but I went to the front desk she apologized even. Though it wasn't her fault and gave me a sheet to put on the bed. There was some kinda of tournament going on so a few kids were playing in the hall way but nothing to bad kids doing kid things! It was just a lilttle bit. The rest of the night n days were good!
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Service was great! Staff was so friendly!!! They even went to Aldi's to restock breakfast when someone asked for yogurt. They were amazing! Pictures are miss leading. It's very out dated and old. Wasn't nice like the pictures. Beds we're horrible!!! Very run down. Pool area was even rough looking but the pool itself was amazing! So clean too!
Stayed 2 nights in Jun 2025

4/10 Poor

Tony

Travelled with partner
Disliked: Amenities
They charged me another 50$ at the counter and wouldn’t let me stay in my room if I didn’t also nasty breakfast
Stayed 1 night in Jun 2025

8/10 Good

Dave

Stayed 2 nights in May 2025

10/10 Excellent

Annette

Stayed 1 night in Jun 2025

10/10 Excellent

Elissybeth

Stayed 1 night in May 2025

4/10 Poor

Tiffany

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Cole

Stayed 1 night in Jun 2025

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness
The Lobby area needs a facelift. There was one young man that was ready and willing to help the rest should not be in the hospitality business! A full service restaurant with a nice bar would add to the atmosphere.
Stayed 4 nights in May 2025

8/10 Good

Paula

Business traveller
Liked: Staff & service
It was okay. The water for baths/showers was not hot the two days I was there.
Stayed 2 nights in Jun 2025

8/10 Good

Daniel, Westmorland

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Aymee, Caledonia

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in May 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Kirk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is dated, and in need of refreshing. Coffee in room was better than the breakfast room. Plenty of parking, but they tag you for an additional $10+tax to park in the open lot.
Stayed 3 nights in May 2025

10/10 Excellent

Brick

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Friendly staff.
Stayed 4 nights in May 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Clean hotel for the most part. Multiple ice machines out of order. Tiny bathrooms. Beds comfortable. Staff were nice. Felt safe.
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

Disgusting and Terrible

The breakfast was terrible. Absolutely no breakfast options. The room had a musty odor and the ground felt damp. The rooms smelled terribly and there were bugs in the room. The beds were very uncomfortable and stiff. The bathrooms lacked cleanliness and had black stains. Do not believe the good reviews. They are all lying!! Avoid this hotel as much as you can.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Katie

Stayed 1 night in May 2025