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Comfort Inn & Suites Lubbock West

2.5 star property

Photo gallery for Comfort Inn & Suites Lubbock West

In-room safe, desk, iron/ironing board, rollaway beds
Indoor pool
Suite, Multiple Beds, Non Smoking
Free daily full breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
3430 W Loop 289, Lubbock, TX, 79407
  • Place, West End Center
    ‪3 min walk‬
  • Place, Lubbock Christian University
    ‪17 min walk‬
  • Place, Ballet Lubbock
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr
North by Northwest
  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
4.2 out of 5, Very good, 1,448 reviews
The price is NZ$125
includes taxes & fees
4 May - 5 May
Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr

About the area

Lubbock

With a stay at Comfort Inn & Suites Lubbock West in Lubbock, you'll be within a 10-minute drive of Texas Tech University and Ballet Lubbock. .This hotel is 1.9 mi (3.1 km) from West End Center and 2.1 mi (3.3 km) from South Plains Mall.

What's nearby

  • West End Center - 3 min walk - 0.3 km
  • Lubbock Christian University - 17 min walk - 1.5 km
  • Ballet Lubbock - 3 min drive - 2.7 km
  • University Medical Center - 5 min drive - 8.2 km
  • Texas Tech University - 5 min drive - 7.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Raider Ranch - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪Starbucks - ‬9 min walk

About this property

Comfort Inn & Suites Lubbock West

Comfort Inn & Suites Lubbock West offers 65 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a hot tub.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Comfort Inn & Suites Lubbock West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1005 reviews
Rating 8 - Good. 217 out of 1005 reviews
Rating 6 - Okay. 120 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Vainicka

Liked: Cleanliness, property conditions & facilities
The calmness and cozy atmosphere.
Stayed 7 nights in Dec 2025

8/10 Good

Vainicka

Liked: Cleanliness, amenities, property conditions & facilities
The room was cozy and clean
Stayed 1 night in Jan 2026

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities
No problems with anything. Everything was very nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, tub had a little rust stains on it. Excellent breakfast, amazingly friendly staff. The pool and hot tub were both very clean. Will definitely stay there again in the future.
Stayed 1 night in Dec 2025

10/10 Excellent

Roy

Stayed 1 night in Dec 2025

10/10 Excellent

Roy

Stayed 1 night in Dec 2025

10/10 Excellent

Ygnacio, Highlands Ranch

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Came in for a holiday family gathering.Originally from Lbk so we are aware of most hotels in the area. This is our first time to stay at this facility. We know it is an older, refurbished hotel, but is kept up well considering. Carla at the front desk, was very helpful by calling us first thing to let us know that there was an issue with our reservation made through Expedia. She followed up with us throughout the day as we were already on the road from out of state. She made sure that all three of our reservations were confirmed and cleared before arriving!! Hotel amenities were good. Very quiet. Water pressure/temperature was great and we especially enjoyed the trim at the bottom of the door to keep the hall lights out! Coming from a no public smoking state, walking in and out to people standing right at the entry doors while smoking was the only unpleasant experience we had while there. Overall, we have always had good experiences at Comfort Suites and will continue to book here first.
Stayed 2 nights in Dec 2025

8/10 Good

Marlis

Travelled with family
Liked: Cleanliness, property conditions & facilities
The breakfast is good and the breakfast room is clean. they do have two waffle maker and one of them is the shape of Texas. Fun! The room was fine with lots of TV channels and lots of thick soft towels.
Stayed 1 night in Dec 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, everything was clean, pool and hot tub were amazing, breakfast was wonderful
Stayed 5 nights in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was nice and clean. Staff was great.
Stayed 1 night in Dec 2025

8/10 Good

Abraham

Stayed 2 nights in Dec 2025

10/10 Excellent

Laci

Stayed 2 nights in Dec 2025

10/10 Excellent

Keri

Clean room. Front desk staff polite and friendly. Bed was soft and comfortable. Plenty of parking.
Stayed 1 night in Dec 2025

10/10 Excellent

Jaquez

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice property! I was greeted with a smile and the room was clean. I had a comfortable sleep. I would definitely stay here again! :)
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome. They went above and beyond to make sure my experience was great! It definately made up for my abysmal experience at the Ashmore Inn!
Stayed 3 nights in Dec 2025

10/10 Excellent

rose anne

Stayed 3 nights in Dec 2025

8/10 Good

Greg

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Nov 2025

4/10 Poor

Darla

Travelled with family
Disliked: Amenities
Hotel is run down. Needs remodeled.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ami

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean
Stayed 2 nights in Dec 2025

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely disgusting. It was very dirty. There were stains all over the walls like coke or food running down the wall. It was very run down, chips in the paint all over the walls, gaps in the front door, wood door to the bathroom was all beat up, bathroom was gross, floor looked like it hasn’t been vacuumed and couch had stains all over. It looked like they took old stuff from another hotel and replaced it with that. They also price gouged because of a graduation. Instead of $100 a night, it was $254 a night. It was definitely not worth the $584 we paid with taxes for 2 nights. I also booked through Expedia and it was a pay at the property reservation. There was a pending charge for 1 night on my debit card and I called that morning to make sure I was paying at the property. The lady I spoke to said it was only an authorization hold. Again I said I want to pay at the property. We got there late and the guy at the desk just gave us the key and I told him I needed to pay. He told me the manager authorized the charges that morning on my debit card. I will never ever stay at this property again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laci

Travelled with family
Liked: Cleanliness, staff & service, amenities
My stay was excellent! The staff was friendly, beds were comfortable, and it was quiet and peaceful.
Stayed 1 night in Dec 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The breakfast was good!!
Stayed 1 night in Dec 2025

8/10 Good

Parvin

Stayed 3 nights in Dec 2025

6/10 Okay

Nelson, Allen

Travelled with family
Disliked: Cleanliness
Staff was friendly. Breakfast was great. Sheets and towels were stained. Shower was also stained or dirty. Expected more for the price they charged.
Stayed 1 night in Dec 2025

8/10 Good

Ashawnta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, breakfast hot, fresh and good. I would say- it does need a upgrade, but overall, I would say it was great for the price.
Stayed 1 night in Dec 2025