Comfort Inn & Suites

2.5 star property

Photo gallery for Comfort Inn & Suites

Lobby
Free continental breakfast
Indoor pool
Suite, Multiple Beds, Non Smoking
Lobby

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
3430 W Loop 289, Lubbock, TX, 79407
  • Lubbock Christian University
    ‪17 min walk‬
  • South Plains Mall
    ‪3 min drive‬
  • Texas Tech University
    ‪6 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

Suite, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 2 King Beds

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Lubbock

With a stay at Comfort Inn & Suites in Lubbock, you'll be within a 10-minute drive of Texas Tech University and Ballet Lubbock. .This hotel is 1.9 mi (3.1 km) from West End Center and 2.1 mi (3.3 km) from South Plains Mall.

What's nearby

  • West End Center - 5 min walk - 0.5 km
  • Lubbock Christian University - 17 min walk - 1.5 km
  • South Plains Mall - 3 min drive - 3.4 km
  • Covenant Lakeside Hospital - 3 min drive - 5.3 km
  • Texas Tech University - 6 min drive - 7.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪Rosa's Café & Tortilla Factory - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Twin Peaks - ‬19 min walk

About this property

Comfort Inn & Suites

Hotel in Lubbock with free breakfast and a 24-hour business center
Comfort Inn & Suites offers 65 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a hot tub.
A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Comfort Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1002 reviews
Rating 8 - Good. 245 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel
Stayed 1 night in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Isaac

Stayed 4 nights in Apr 2025

6/10 Okay

Adriana

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I did not like that we forgot our buds and they said they were no where to be found. When we are for sure they were there.
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda, stephenville

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in Apr 2025

10/10 Excellent

Blanca

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

ellen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The people were very friendly, but the room was pretty worn. Stains on the walls, rust in the tub and on the shower curtain. Chair in the room was really showing some wear. You get what you pay for.
Stayed 2 nights in Apr 2025

10/10 Excellent

Toliver and Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live staying here! Great property and amazing staff!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Dolores

Stayed 1 night in Mar 2025

2/10 Terrible

Zac

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Monica

Great breakfast , friendly staff and great location with plenty restaurants and shopping options
Stayed 2 nights in Apr 2025

2/10 Terrible

Vaniqa

Travelled with family
Liked: Property conditions & facilities, room comfort
Front desk people were nice but the hotel room don’t look exactly like the pictures online !! house keepers were being rude asf ! rushing us out when we were cleaning and packing our stuffs first like we have kids give us a second ! knocking on the doors and telling us if we’re checking out .
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Carolyn

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good stay pool and hot tub best I have been in for a long time. Room was clean breakfast was good a few things they ran out of. Guy serving breakfast was fun and very helpful. Only complaints pillows were the small ones that I couldn’t get fully comfortable on and parking is limited. Not for truckers or people hauling trailers if it is a full house but we were great full it wasn’t and we were able to find parking
Stayed 1 night in Apr 2025

8/10 Good

Aimee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

Ok and not a problem.

It was very much ok. I thought the ratings are a little high. The hotel is older. Kind of noisy. The rooms have been upgraded and nice. It was cool, rainy and windy. The windows leaked cool air excessively. Had a little problem with TV remote but front desk helped with another remote. Breakfast was ok and pretty typical of choice hotels. I would not rate over 8.0.
Stayed 1 night in Apr 2025

8/10 Good

Lynette

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lexi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Nikki

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This place smelled . Was not clean and charged me double
Stayed 1 night in Mar 2025