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Comfort Inn & Suites

2.5 star property

Photo gallery for Comfort Inn & Suites

Lobby
Free continental breakfast
Suite, Multiple Beds, Non Smoking
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
3430 W Loop 289, Lubbock, TX, 79407
  • Lubbock Christian University
    ‪17 min walk‬
  • South Plains Mall
    ‪3 min drive‬
  • Texas Tech University
    ‪6 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About the area

Lubbock

With a stay at Comfort Inn & Suites in Lubbock, you'll be within a 10-minute drive of Texas Tech University and Ballet Lubbock. .This hotel is 1.9 mi (3.1 km) from West End Center and 2.1 mi (3.3 km) from South Plains Mall.

What's nearby

  • West End Center - 5 min walk - 0.5 km
  • Lubbock Christian University - 17 min walk - 1.5 km
  • South Plains Mall - 3 min drive - 3.4 km
  • Covenant Lakeside Hospital - 3 min drive - 5.3 km
  • Texas Tech University - 6 min drive - 7.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Dave & Busters - ‬17 min walk
  • ‪Thirsteas - ‬18 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬9 min walk

About this property

Comfort Inn & Suites

Hotel in Lubbock with free breakfast and a 24-hour business center
Comfort Inn & Suites offers 65 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a hot tub.
A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Comfort Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1013 reviews
Rating 8 - Good. 237 out of 1013 reviews
Rating 6 - Okay. 108 out of 1013 reviews
Rating 4 - Poor. 47 out of 1013 reviews
Rating 2 - Terrible. 31 out of 1013 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Stayed 1 night in Jun 2025

6/10 Okay

Heather

Travelled with family
Liked: Staff & service
We arrived very late to check in and there was no parking. The person working the front desk told me I could pull up on the curb and park in the grass because they were at full capacity. As I drove around the building I noticed several trucks with trailers that had 4-6 parking spaces blocked, each. That was about 25-30 spaces blocked because they were allowed to park their vehicles that way. That should not be allowed at an inconvenience to other hotel guests. I asked if there was a room w/handicap shower available because my son had just injured his leg at a camp in Lubbock and was wearing a brace. The only thing handicap about the bathroom was a shower bench which was not helpful. The tub also had rust spots.
Stayed 1 night in Jun 2025

6/10 Okay

Priscilla

Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
My whole family loved the room it was spacious and clean except the bathtub had some hair left in it from previous guest. We will definitely stay again on our way back home from Colorado.
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is amazing!
Stayed 1 night in Jun 2025

6/10 Okay

Kerrie

Liked: Amenities
The quality of the facilities was a tad run down and the shower in m room was either really hot or really cold. No in between. The room was not as clean as my room from last year. The staff is very friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time to stay at this property… very clean, quiet, and modern… very courteous staff
Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
A little older property. The shower/bath needed an update for sure.
Stayed 2 nights in May 2025

10/10 Excellent

Gisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very large and the beds were so comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Stayed 1 night in Jun 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, amenities
Rooms were clean. Breakfast was ok, and open on time. Good value for the price
Stayed 1 night in Jun 2025

10/10 Excellent

MISTY

Liked: Cleanliness, property conditions & facilities
The service was great and the free breakfast was very good
Stayed 2 nights in May 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin Joe

Stayed 1 night in May 2025

8/10 Good

Hermilo, Hobbs

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Crystal

3 remotes and still couldn’t get the tv to work, rust in the bath tub looked like poop
Stayed 1 night in May 2025

8/10 Good

Kevin

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Virgil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The lady at the desk Thursday, checking us in was very nice and helpful.
Stayed 3 nights in May 2025

8/10 Good

Pamela, Cedar Park

Liked: Cleanliness, amenities, property conditions & facilities
Fast check in friendly staff, nice room. Very clean
Stayed 1 night in May 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, clean pool, good breakfast.
Stayed 1 night in May 2025

4/10 Poor

Brandy

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly, check in was quick and the beds are comfortable. However, I had to ask for a new comforter because there were stains that appeared to be blood on it. The bathroom vent is disgusting and the cleanliness of the room is sub par. The furniture is broken down and ratty. We usually have good experiences at Comfort Suites, but we cannot say that this time. Definitely needs a renovation and different cleaning crew.
Stayed 1 night in May 2025

10/10 Excellent

jevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms its the hot tub that keep us going back and relax from our stressful jobs.
Stayed 1 night in May 2025

6/10 Okay

Esteban

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Property is okay. It wasn’t great, but wasn’t bad either. It was a “get why you pay for” property. Had it been much more expensive I’d of been let down. Only real complaint is, it’s right off the highway and more than a few times I could clearly hear motorcycles speeding down the highway. During the day it’s not a big deal, but at night while I’m trying to sleep, it was pretty annoying. Of course this isn’t the fault of the property.
Stayed 2 nights in May 2025

6/10 Okay

Rachel

Stayed 2 nights in May 2025