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San Luca Palace Hotel

4.0 star property

Photo gallery for San Luca Palace Hotel

Reception
Bar (on property)
Front of property – evening/night
Outdoor dining
Superior Double Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

View map
Via San Paolino, 103, Lucca, LU, 55100
  • Place, Piazza Napoleone
    ‪5 min walk‬
  • Place, Guinigi Tower
    ‪10 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪10 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Premium bedding, down duvets, minibar, in-room safe

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

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About the area

Lucca

A stay at San Luca Palace Hotel places you in the heart of Lucca, steps from Porta Sant'Anna and Porta San Donato. .This hotel is 11.6 mi (18.7 km) from Leaning Tower and 13.3 mi (21.3 km) from Cisanello Hospital.

What's nearby

  • Walls of Lucca - 2 min walk - 0.2 km
  • Piazza Napoleone - 5 min walk - 0.4 km
  • Lucca City Hall - 5 min walk - 0.5 km
  • Guinigi Tower - 10 min walk - 0.9 km
  • Piazza dell'Anfiteatro - 10 min walk - 0.9 km

Getting around

  • Lucca Station - 15 min walk
  • Galileo Galilei Airport (PSA) - 45 min drive

Restaurants

  • ‪Trattoria Da Giulio - ‬4 min walk
  • ‪Bar San Michele - ‬6 min walk
  • ‪Bastian Contrario - ‬2 min walk
  • ‪Gigliola - ‬7 min walk
  • ‪Buca di Sant'Antonio - ‬5 min walk

About this property

San Luca Palace Hotel

Beaux Arts hotel with free breakfast connected to a rail/subway station in Lucca
San Luca Palace Hotel offers 26 accommodations with minibars and safes. Beds feature down comforters and premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Lucca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 26 guestrooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and bidets.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This Beaux Arts hotel also features a fireplace in the lobby and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 20 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60 per night
Cribs (infant beds) are available for EUR 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 2:30 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Luca Palace
Luca Hotel
Luca Palace
Luca Palace Hotel
San Luca
San Luca Hotel
San Luca Palace
San Luca Palace Hotel
San Luca Palace Hotel Lucca
San Luca Palace Lucca
San Luca Palace Hotel Hotel
San Luca Palace Hotel Lucca
San Luca Palace Hotel Hotel Lucca

Reviews

San Luca Palace Hotel Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 328 out of 423 reviews
Rating 8 - Good. 77 out of 423 reviews
Rating 6 - Okay. 12 out of 423 reviews
Rating 4 - Poor. 3 out of 423 reviews
Rating 2 - Terrible. 3 out of 423 reviews

Reviews

8/10 Good

Stephen, Neston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The San Luca Palace is an older period property within the walls of Lucca. In some places it looks a little tired, but is clean and comfortable. I liked the location, and it was very easy to walk from here into the walled town - the town is very picturesque with lots of dining options. The bed was absolutely huge - I think it was 2 doubles together. Our room had an alcove with a small settee, and was comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Martyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Martyn

Travelled with family
Liked: Amenities, property conditions & facilities
Overall an excellent hotel well located with reserved parking in police car park next door hotel reception even moved my car at some point after an emergency
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC in my room was not working but they provided a fan and I was comfortable. The bed was very comfortable, good, free Internet connection and great bathroom.
Stayed 1 night in Jun 2025

6/10 Okay

Allan

Liked: Cleanliness, property conditions & facilities, room comfort

Very Disappointing

For what was supposed to be a 4 star hotel, it was very disappointing. The first morning when we went to have a shower the water was cold. We contacted reception and they said they would have to check that it was switched on. The internet was problematic. Every time we got back to the room and tried to access the internet we had to go through the login process again. The breakfast offering was good with a large range to choose from but sadly, if you weren't there in the first hour, it was not replenished and as a result the offer became quite small. We stayed in a hotel in Viareggio which ticked every box. This one did not.
Stayed 3 nights in Jun 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
A lovely place just inside the city walls. Could do with a refresh of the decor, but otherwise, it is hard to complain about this well managed hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Derek

Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay here- good location for walking and exploring the town. Very close to entrance of wall walking path. Very friendly & helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with large rooms and very comfortable. It is very walkable and also it is easy for taxis / shuttles to get to since it is not too far into the pedestrian area (still within the old city and very close to lots of shopping and restaurants).
Stayed 3 nights in Apr 2025

8/10 Good

Don

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at the Palace Hotel. I walked the wall around Lucca my first day. Went to the Opera performance, took a guided tour of the town. Plenty of small interesting shops. Enjoy your travels. Ray.
Stayed 1 night in Apr 2025

2/10 Terrible

hector

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was warm and friendly. Breakfast was better than expected. Just wish I had brought my own pillow.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an extremely easy property to find. The location is very close to the old city wall which is a walkable path. The staff was helpful, when we needed some food stored in a refrigerator. The kitchen staff provided a very nice breakfast daily with many options that suited both American and European tastes. Breakfast cappuccinos were delicious each day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d gladly return

The staff was very helpful and personable. My room was spacious, the bed was firm and the pillows were too flat and firm, and I like flat pillows. The breakfast was wonderful, a large variety of baked goods, hot/cold proteins ,and fruits.
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay overall
Stayed 1 night in Mar 2025

10/10 Excellent

Guy

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location and Lovely Property.

A smiling friendly welcome, spotlessly clean large room with a super comfy bed and a spacious bathroom with excellent big shower. What more do you need. Lovely property in the old town only a short walk from the railways station. Ideal for exploring or relaxing. Nice little bar on site to with a good selection of drinks including local artisan beers.
Stayed 2 nights in Jan 2025

10/10 Excellent

Inci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful weekend in Lucca and I was very happy with San Luca Palace. I work online and for me the quality of wifi is the top importance and unfortunately quite often although the hotel website indicates they have wifi the quality would be very poor and I would not be able to do my work properly and would get anxious about it. Wifi was working very well, staff was helpful and the room was spacious. I look forward to being back to Lucca and staying in San Luca Palace. Thank you!
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter, Marlow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Roman

Travelled with family

Excellent Hotel

Lovely hotel friendly staff,hotel situated in good location for all amenities. We were visiting to see family and was central for us.
Stayed 4 nights in Dec 2024