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ibis budget Luzern City

1.5 star property

Photo gallery for ibis budget Luzern City

Two single beds with white linens, a wooden floor, and a wardrobe with a mirror.
Stroll along the serene riverside promenade, lined with trees and offering a tranquil setting.
Experience the hotel's modern design, featuring a large window with a view of the exterior, a vibrant mural, and a patterned floor.
Enjoy a wide selection of fresh fruits, vegetables, pastries, and spreads in our well-stocked buffet area.
Experience the sleek, modern architecture of this ibis budget hotel, featuring a clean and minimalist design.

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Kellerstrasse 6, Lucerne, 6005
  • Chapel Bridge
    ‪12 min walk‬
  • KKL Lucerne
    ‪12 min walk‬
  • Lucerne Town Hall
    ‪14 min walk‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Family Twin Room, Multiple Beds

Family Twin Room, Multiple Beds

Family Twin Room, Multiple Beds

8.0 out of 10
Very good
(22 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

7.8 out of 10
Good
(63 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds

Double Room, Multiple Beds

7.8 out of 10
Good
(56 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Enjoy a meal in our stylish dining area with unobstructed views of the outside.

Hotel Spatz

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, (288)
The price is NZ$486
for 1 room
includes taxes & fees
14 Aug - 15 Aug
Hotel Spatz

About the area

Lucerne

With a stay at ibis budget Luzern City in Lucerne, you'll be within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. .This hotel is 0.6 mi (0.9 km) from The Swiss Path and 0.6 mi (1 km) from Museum Sammlung Rosengart.

What's nearby

  • Chapel Bridge - 12 min walk - 1.1 km
  • KKL Lucerne - 12 min walk - 1.1 km
  • Lucerne Town Hall - 14 min walk - 1.2 km
  • Chateau Guetsch - 3 min drive - 2.1 km
  • Swiss Transportation Museum - 5 min drive - 3.5 km

Getting around

  • Luzern Sgv Station - 10 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • ‪Two Hands Coffeehouse - ‬6 min walk
  • ‪Confiserie Bachmann - ‬4 min walk
  • ‪Café Nord - ‬6 min walk
  • ‪Parterre - ‬5 min walk
  • ‪BOLERO Restaurante - ‬5 min walk

About this property

ibis budget Luzern City

Hotel with a 24-hour front desk, near Chapel Bridge
Ibis budget Luzern City offers 128 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 128 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli serving guests of ibis budget Luzern City. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 14 for adults and CHF 7 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 14 for adults and CHF 7 for children
  • Covered self parking fee: CHF 24 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star Superior.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 320 out of 1007 reviews
Rating 8 - Good. 372 out of 1007 reviews
Rating 6 - Okay. 187 out of 1007 reviews
Rating 4 - Poor. 65 out of 1007 reviews
Rating 2 - Terrible. 63 out of 1007 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Budget spot
Stayed 1 night in May 2025

6/10 Okay

Hoi Man

Travelled with partner
I was not happy with the check-in. I was told that my booking was not shown in the hotel’s system and I was asked to contact Expedia on the problem. Fortunately, there was still vacant room and staff was willing to spend extra time to rebook my reservation.
Stayed 2 nights in Apr 2025

4/10 Poor

Grace

Travelled with partner
Disliked: Amenities
The rooms are claustrophobically small. No room for two to walk around. Thin towels. They charge for everything including storing luggages or early check in’s. Deposit required for hair dryer, our thermostat didn’t work. Not sure why so highly rated.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriela Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

El Hotel genial muy bien ubicado cercano a la estación de tren, limpio y cómodo, la atención de Marco en mostrador de primera nos sentimos muy felices en el
Stayed 1 night in Apr 2025

4/10 Poor

Melissa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Huele mal tan pronto entras, el baño el agua apestaba, las almohadas eran incómodas
Stayed 1 night in Apr 2025

8/10 Good

MARIA LUISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Dennis

Travelled with family
No free Baggage storage. They gave us free bus pass to go to the Lucerne city.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Uncomfortable stay

Heater was over heating the room. Thermostat was not working.
Stayed 2 nights in Apr 2025

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
very tiny rooms, you can barely walk inside , No wardrobes, no place to hang clothes , no hangers to put your staff. had to leave all on the floor . the TV was smaller than a 80's computer monitor
Stayed 2 nights in Apr 2025

8/10 Good

Joselito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Buffet breakfast is good. The room is clean and modern. The staff are friendly. The only downside is the room size is a bit tight.
Stayed 3 nights in Apr 2025

2/10 Terrible

Saman

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Good place to stay if you do not have a car

The hotel and staff were very good. The parking is awful! Tiny garage and tiny lot, very challenging to get into and out of. This is a great place to stay on a budget but not if you have a car!
Stayed 2 nights in Apr 2025

2/10 Terrible

Biju

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room toilet doesn’t have a room, and the air condition is not working. Finally we opened the window for sleeping even in the month of April. The room is just a kind of box room, not recommended at all…
Stayed 1 night in Apr 2025

8/10 Good

Florentina

Travelled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

arunav

Liked: Cleanliness, staff & service, property conditions & facilities
Good, quiet and clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Gloria, Aldie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Apr 2025

2/10 Terrible

Abdul Gaffar

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Front line staff Marco was very bad behavior even yesterday evening duty manager also very rude, one Ms Sandra very helpful good behavior I will not recommend anyone nor visit this Hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & staffs

The location is just walking distance to main area. The hotel is clean and staffs are professional, helpful and provide detail information if you have any question.
Stayed 4 nights in Apr 2025

8/10 Good

Charles, Ngaruawahia

Travelled with family
Liked: Cleanliness, amenities
Great breakfast. Great location and easy to get to. Supermarket basically next door which was good. Small but comfortable room. Very clean.
Stayed 2 nights in Apr 2025

2/10 Terrible

Stephanie

Disliked: Staff & service
Terrible customer service. I've stayed at many ibis locations, but
Stayed 1 night in Apr 2025

10/10 Excellent

Le

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gut
Stayed 1 night in Apr 2025

10/10 Excellent

Renato Tadeu Ryback

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Os quartos são pequenos para quem vai com família chefe da manhã muito bom
Stayed 4 nights in Apr 2025

8/10 Good

Mohammed, Lewisville

Liked: Cleanliness, staff & service, property conditions & facilities
Room are very small. Not recommended for family with kids. No closet for clothes. Room only has beds. No hair dryer, coffee maker or ironing board. If you are traveling from US or Canada, these are not the spacious rooms we are used to of. But rooms are clean and inexpensive compared with other hotels.
Stayed 6 nights in Mar 2025

6/10 Okay

Yvonne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Budget Hotel

Generally the place is ok except it’s small and bath area like a ‘cylinder’. Able to sleep well compared to two other earlier accommodations we put up. Staff is friendly. We need to pay CHF10 for early check in. Luggage per piece chargeable at CHF3 if you need a place to store before check in. Room is clean. No kettle and hairdryer provided.
Stayed 2 nights in Apr 2025

8/10 Good

Miho

Very conveniently located. Clean and staff friendly. I will stay there again.
Stayed 2 nights in Apr 2025