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Crowne Plaza Madrid Airport by IHG

Photo gallery for Crowne Plaza Madrid Airport by IHG

Exterior
Restaurant
Restaurant
Restaurant
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022
  • Place, Aquopolis
    ‪3 min drive‬
  • Place, Bernabéu Stadium
    ‪16 min drive‬
  • Place, Gran Via
    ‪19 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

9.6 out of 10
Exceptional
(58 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, two bedside tables, and abstract artwork on the walls.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, two bedside tables, and abstract artwork on the walls.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(67 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

A modern hotel room with a large bed, two bedside tables, and abstract artwork on the walls.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

A modern hotel room with a large bed, two bedside tables, and abstract artwork on the walls.

Standard Room

9.0 out of 10
Wonderful
(30 reviews)
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, two bedside tables, and abstract artwork on the walls.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Double Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Runway View)

A modern hotel room with a large bed, two bedside tables, and abstract artwork on the walls.

Premium Room, 1 King Bed (Runway View)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A modern hotel room with a large bed, two bedside tables, and abstract artwork on the walls.

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

Located in Madrid (San Blas-Canillejas), Crowne Plaza Madrid Airport by IHG is within a 10-minute drive of IFEMA and Riyadh Air Metropolitano. .This hotel is 9.5 mi (15.2 km) from Bernabéu Stadium and 9.9 mi (15.9 km) from Gran Via.

What's nearby

  • Aquopolis - 3 min drive - 2.2 km
  • Bernabéu Stadium - 16 min drive - 17.3 km
  • Gran Via - 19 min drive - 19.1 km
  • Puerta del Sol - 20 min drive - 19.8 km
  • National Prado Museum - 20 min drive - 19.8 km

Getting around

  • San Fernando Henares Station - 4 min drive
  • San Fernando Station - 6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪Great Room - ‬19 min walk
  • ‪Marriott Executive Lounge - ‬19 min walk
  • ‪Champions Bar - ‬8 min drive
  • ‪La Nacional Cafe & Restaurante - ‬9 min walk
  • ‪Buffet Madrid - ‬19 min walk

About this property

Crowne Plaza Madrid Airport by IHG

Crowne Plaza Madrid Airport by IHG offers 125 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 125 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a communal living room, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has 3692 square feet (343 square meters) of space consisting of a conference center and 7 meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Crowne Plaza Madrid Airport by IHG has a restaurant on site.
Prema Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 0 metres
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 AM at scheduled times and on request
  • Secured, covered parking on site (EUR 18 per day)
  • Secured, covered extended parking on site (EUR 64 per week)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 21 for adults and EUR 14 for children
  • A restaurant

Restaurants on site

  • Prema Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference centre (3,692 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (79 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (89 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 55 lbs per pet

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 6 per person
  • Airport shuttle fee per child: EUR 6 (up to 18 years old)
  • Covered self parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 64 per week
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Crowne Plaza Madrid Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1015 reviews
Rating 8 - Good. 216 out of 1015 reviews
Rating 6 - Okay. 71 out of 1015 reviews
Rating 4 - Poor. 26 out of 1015 reviews
Rating 2 - Terrible. 24 out of 1015 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary, Ottawa

Stayed 1 night in Feb 2026

8/10 Good

James

Stayed 1 night in Feb 2026

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities
it was okay
Stayed 1 night in Dec 2025

2/10 Terrible

Hannah

Stayed 1 night in Jan 2026

10/10 Excellent

Rima

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent stay
Stayed 1 night in Jan 2026

8/10 Good

Tim

Stayed 2 nights in Dec 2025

8/10 Good

Francis

Liked: Cleanliness, amenities
The hotel was good and very clean. It’s soundproof so you don’t hear any noise. There’re buses to take to town or a very big shopping mall. But I didn’t like the basement like room. You can’t see anything outside. That was horrible.
Stayed 2 nights in Jan 2026

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Terrible location for an airport hotel. Nothing is around the hotel and the staff is not very helpful. They have an automatic NO for an answer. First and last.
Stayed 2 nights in Jan 2026

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities
Good location for airport
Stayed 1 night in Jan 2026

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Jan 2026

8/10 Good

Neil

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes it was Very courtious front desk
Stayed 1 night in Jan 2026

10/10 Excellent

Noemi, Lake Mary

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 6 nights in Dec 2025

6/10 Okay

Victor

Stayed 2 nights in Dec 2025

10/10 Excellent

Carolina

Stayed 1 night in Jan 2026

10/10 Excellent

Rafael, Carolina

Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Second time staying there! Highly recommended!
Stayed 2 nights in Jan 2026

10/10 Excellent

Francisco, Santo Domingo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, habitaciones familiares cómodas, camas, almohadas y ropa de cama extraordinarias. Super recomendado para todos.
Stayed 1 night in Jan 2026

10/10 Excellent

Venkata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Hongyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Agustin, Jenks

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel and the team.
Stayed 9 nights in Dec 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about a 25 minute ride from the airport. The room was spacious clean and the staff friendly. Downside VERY LIMITED SHUTTLE SERVICE. And wifi would fluctuate
Stayed 1 night in Dec 2025

10/10 Excellent

Bo

Stayed 1 night in Dec 2025

10/10 Excellent

Bassel ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Grrat
Stayed 2 nights in Dec 2025

10/10 Excellent

Freddy

Stayed 2 nights in Dec 2025

8/10 Good

Amanda Jane

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Staff were exceptional and really attentive and friendly. I’ve dropped a star because the room faced a busy main route and there was a fair amount of road noise which could be heard. In fairness, there were earplugs provided in the room. The safety deposit box didn’t work but when I called reception, they said it would be a 10 to 15 minute wait and I was on my way out so asked them to leave it. The water in the morning didn’t get to a hot temperature and took a while to warm up, but was fine for a comfortable shower. It was a fleeting stay over, so I didn’t feed back to the hotel these issues. I would stay there again, however I would ask for a room that doesn’t face the road next time.
Stayed 1 night in Dec 2025