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Crowne Plaza Madrid Airport by IHG

4.0 star property

Photo gallery for Crowne Plaza Madrid Airport by IHG

Restaurant
1 bedroom, premium bedding, minibar, in-room safe
Reception
Restaurant
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022
  • Place, Aquopolis
    ‪2 min drive‬
  • Place, Bernabéu Stadium
    ‪17 min drive‬
  • Place, Gran Via
    ‪21 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

9.6 out of 10
Exceptional
(58 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(67 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(29 reviews)
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Runway View)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Runway View)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

Located in Madrid (San Blas-Canillejas), Crowne Plaza Madrid Airport by IHG is within a 10-minute drive of IFEMA and Riyadh Air Metropolitano. .This hotel is 9.5 mi (15.2 km) from Bernabéu Stadium and 9.9 mi (15.9 km) from Gran Via.

What's nearby

  • Aquopolis - 2 min drive - 1.8 km
  • IFEMA - 8 min drive - 9.2 km
  • Bernabéu Stadium - 17 min drive - 16.2 km
  • Gran Via - 21 min drive - 17.9 km
  • Puerta del Sol - 23 min drive - 18.6 km

Getting around

  • San Fernando Henares Station - 4 min drive
  • San Fernando Station - 6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪Marriott Executive Lounge - ‬19 min walk
  • ‪Great Room - ‬19 min walk
  • ‪Champions Bar - ‬8 min drive
  • ‪AP Hotel & Parking Madrid Aeropuerto - ‬11 min walk
  • Nature

About this property

Crowne Plaza Madrid Airport by IHG

Crowne Plaza Madrid Airport by IHG offers 125 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 125 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a communal living room, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has 3692 square feet (343 square meters) of space consisting of a conference center and 7 meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Crowne Plaza Madrid Airport by IHG has a restaurant on site.
Prema Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 0 metres
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 AM at scheduled times and on request
  • Secured, covered parking on site (EUR 18 per day)
  • Secured, covered extended parking on site (EUR 64 per week)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 21 for adults and EUR 14 for children
  • A restaurant

Restaurants on site

  • Prema Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference centre (3,692 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (79 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (89 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 6 per person
  • Airport shuttle fee per child: EUR 6 (up to 18 years old)
  • Covered self parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 64 per week
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Crowne Plaza Madrid Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1005 reviews
Rating 8 - Good. 217 out of 1005 reviews
Rating 6 - Okay. 70 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Freddy

Stayed 2 nights in Dec 2025

8/10 Good

Amanda Jane

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Staff were exceptional and really attentive and friendly. I’ve dropped a star because the room faced a busy main route and there was a fair amount of road noise which could be heard. In fairness, there were earplugs provided in the room. The safety deposit box didn’t work but when I called reception, they said it would be a 10 to 15 minute wait and I was on my way out so asked them to leave it. The water in the morning didn’t get to a hot temperature and took a while to warm up, but was fine for a comfortable shower. It was a fleeting stay over, so I didn’t feed back to the hotel these issues. I would stay there again, however I would ask for a room that doesn’t face the road next time.
Stayed 1 night in Dec 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
The staff is great. Excellent breakfast. Room was extra clean and the beds were comfy.
Stayed 1 night in Dec 2025

10/10 Excellent

April

Stayed 1 night in Dec 2025

8/10 Good

Moinul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the coffee in the lounge area was complementary
Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness
I didnt eat breakfast
Stayed 1 night in Dec 2025

6/10 Okay

Krzysztof

Business traveller
Liked: Cleanliness, amenities
Good size room, parking, restaurant was so so, staff in restaurant / bar not so nice. Area around had abandoned buildings. No access to transportation
Stayed 1 night in Dec 2025

10/10 Excellent

Chas, Ft. Walton Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, secure, comfortable; and the professional and courteous staff made our stay nothing less than 5 star. Breakfast crew, pub servers, and front desk staff eagerly helped us everyday. Room service staff kept our room spotless. Their airport van service to and from airport is the best I've seen. Olga our front desk representative (on arrival) met us with a warm smile and her suggestions guided our search for my wife's Spanish ancestors; some of whom had immigrated to the US from Madrid about 80 years ago. Because of Olga, we were able to locate and honor and pay respects to the Fernandez family ancestors we found in the San Isidro Cemetery. Olga is a credit to the Crowne Plaza Hoteland IHG family.
Stayed 8 nights in Nov 2025

10/10 Excellent

MAURIZIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

jesus

Liked: Cleanliness, amenities, property conditions & facilities
Staff,food
Stayed 1 night in Nov 2025

8/10 Good

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
This is an airport hotel so not much around it. Hotel is clean and has a restaurant as well that closes pretty late. Good hotel to stay at for a quick layover and easy access to airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless! In redoble water pressure in the shower. Registration staff was very friendly and the food was delicious! (Even though we wanted to eat early, 5:30pm, and didn’t have the dinner menu.) Excellent spot to stay overnight!
Stayed 1 night in Nov 2025

10/10 Excellent

Randi, Mullica Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the airport. Staff was extremely accommodating.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel near the airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Umran

Stayed 1 night in Nov 2025

6/10 Okay

John p

Disliked: Property conditions & facilities, room comfort
Keys don’t work. Short on complement coffee. Cheap
Stayed 2 nights in Nov 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities
No issues everything was great
Stayed 1 night in Nov 2025

8/10 Good

Trevor

Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Stayed 1 night in Nov 2025

8/10 Good

Xinyi, San Jose

Stayed 2 nights in Nov 2025

2/10 Terrible

Simone, weehawken

Disliked: Cleanliness, amenities
Room 235 was infested with mosquitoes
Stayed 1 night in Nov 2025

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was easy to find with welcoming staff, great amenities, large quiet room. We used the below grade garage with ease. It was easy to bring a beer from the bar to our room. The morning breakfast was superb. Everything was perfect.
Stayed 1 night in Nov 2025

10/10 Excellent

Sim

Travelled with family
Staff were professional and helpful, location was convenient, restaurant was lovely with great food, room was spacious and comfortable, and parking was easy.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025