Four Points by Sheraton Brisbane

4.0 star property

Photo gallery for Four Points by Sheraton Brisbane

Lobby
Exterior
Apartment, 2 Bedrooms, Non Smoking
1 bedroom, premium bedding, pillow-top beds, in-room safe
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
99 Mary Street, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪3 min walk‬
  • Treasury Casino
    ‪5 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪17 min walk‬
  • Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

Superior Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms, Non Smoking

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Apartment, 2 Bedrooms, Non Smoking

  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Brisbane

Four Points by Sheraton Brisbane is in the heart of Brisbane, within a 5-minute walk of Waterfront Brisbane and Queen Street Mall. .This hotel is 0.7 mi (1.2 km) from Treasury Casino and 1.5 mi (2.4 km) from The Gabba.

What's nearby

  • Queen Street Mall - 3 min walk - 0.3 km
  • Treasury Casino - 5 min walk - 0.5 km
  • Queensland Performing Arts Centre - 14 min walk - 1.2 km
  • Brisbane Convention and Exhibition Centre - 17 min walk - 1.5 km
  • Suncorp Stadium - 3 min drive - 2.7 km

Getting around

  • Brisbane Central Station - 10 min walk
  • Brisbane Airport (BNE) - 25 min drive

Restaurants

  • ‪Kadoya - ‬1 min walk
  • ‪Turquoise Kebab - ‬1 min walk
  • ‪Nando's - ‬2 min walk
  • ‪The Maillard Project - ‬3 min walk
  • ‪Mamak Brisbane - ‬3 min walk

About this property

Four Points by Sheraton Brisbane

Hotel with an outdoor pool, a quick walk to Waterfront Brisbane
Four Points by Sheraton Brisbane offers 247 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 247 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy international cuisine at The Eatery, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Brisbane? This hotel has 2615 square feet (243 square meters) of space consisting of conference space and 5 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Eatery - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Industry Brews - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (AUD 60 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Industry Brews
  • The Eatery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Fenced pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,615 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Covered valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

Property is also known as

Brisbane Four Points
Brisbane Sheraton
Four Points Brisbane
Four Points Sheraton Brisbane
Four Points Sheraton Hotel Brisbane
Sheraton Brisbane
Sheraton Brisbane Four Points
Sheraton Four Points Brisbane
Four Points Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Brisbane
Four Points by Sheraton Brisbane Hotel Brisbane

Four Points by Sheraton Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

gregory

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great Location, walkable, fairly close to ferry station
Stayed 7 nights in Mar 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Reception and foyer was very unappealing. Room was good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Greg

Stayed 1 night in Mar 2025

10/10 Excellent

Tori

Stayed 1 night in Jan 2025

8/10 Good

wayne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a great position
Stayed 2 nights in Feb 2025

6/10 Okay

Ruth

Make sure you don’t get billed twice for parking.

Tiny room. Lovely breakfast. Make sure reception staff don’t try to double bill you for valet parking like they did us. At check-out I asked if they would release the bond money they held at check-in. She said she’d use that for our parking. I told her we had parking and breakfast included in our stay. She asked us to wait, Spoke to another lady and then moved us on to the valet parking person. I had to again ask would our deposit be released back onto our card and she said yes. No apology. Nothing. She was in the wrong yet made us feel we were. Not good customer service at all. Not a good way to end our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Gerard

Stayed 1 night in Feb 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for a 1 nigh stay
Stayed 1 night in Feb 2025

10/10 Excellent

Sudarshan Reddy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good property centre of the city nice friendly sta

Stayed 3 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing negative I can say about our stay at the hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mohamad

Business traveller
Liked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, convent location, close to the trains and southbank
Stayed 4 nights in Feb 2025

8/10 Good

Mary-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
location
Stayed 1 night in Feb 2025

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was the price I guess. Although it was only one night over a long weekend.
Stayed 1 night in Jan 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean and comfortable particularly welcome after travelling for 36 hours! Blackout blinds helpful for restful sleep- very quiet and great views over the river. The breakfast was good with a wide variety of options. Would always choose a Sheraton hotel if I could!
Stayed 3 nights in Jan 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location. Clean and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at convenient location. Excellent staff service
Stayed 1 night in Jan 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay Staff where friendly and helpful Happy to book in future travels
Stayed 2 nights in Jan 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel, if you just need a bed for the night.
Stayed 1 night in Dec 2024

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities

Good hotel but attention to details not there

The room was fine but hard to set the room temperature. The bed was older and too soft. The room attendant kept missing things. Coffee, soap, towels. Something not quite right every day. They did fix right away when I called. Breakfast was excellent. Great location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the position of the hotel. Staff were lovely, bed was comfortable and breakfast was delicious and well worth it
Stayed 1 night in Dec 2024

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean with very friendly service staff
Stayed 4 nights in Dec 2024

6/10 Okay

Bob

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Average room for the price with no view. Terrific breakfast
Stayed 2 nights in Dec 2024