With a stay at Windsor Puerta del Sol, you'll be centrally located in Madrid, steps from Puerta del Sol and 6 minutes by foot from Gran Via. .This hostal is 0.4 mi (0.7 km) from Plaza Mayor and 0.6 mi (1 km) from Prado Museum.
What's nearby
Puerta del Sol - 1 min walk - 0.0 km
Gran Via - 5 min walk - 0.5 km
Plaza Mayor - 8 min walk - 0.7 km
Prado Museum - 9 min walk - 0.8 km
Royal Palace of Madrid - 13 min walk - 1.1 km
Getting around
Sol Station - 3 min walk
Madrid Recoletos Station - 16 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive
Restaurants
La Casa del Abuelo - 1 min walk
Museo del Jamón - 1 min walk
La Birra Bar - 1 min walk
La Fontana de Oro - 1 min walk
Lhardy - 1 min walk
About this property
Windsor Puerta del Sol
Beaux Arts hostal with a restaurant and a bar
Windsor Puerta del Sol offers 14 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Madrid hostal provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Make yourself at home in one of the 14 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access is available. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
You can enjoy a meal at La Carmela serving the guests of Windsor Puerta del Sol, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, multilingual staff, and luggage storage.
A complimentary manager's reception is offered each day.
La Carmela - This restaurant serves breakfast, lunch, and dinner.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Offsite parking available (EUR 35 per day); discounts available
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
A bar/lounge
A restaurant
Free daily manager's reception
Snack bar/deli
Restaurants on site
La Carmela
Family friendly
Separate bedroom
Snack bar/deli
Soundproofed rooms
Conveniences
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Accessibility
Lift
More
1 building
4 floors
Beaux Arts architecture
Built in 2008
Smoke-free property
Room amenities
Bedroom
Down comforter
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Minibar
More
Air conditioning
Desk
Heating
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
Access methods
Host will greet you
Pets
Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
Nearby parking fee: EUR 35 per day (656 ft away)
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - B84363704
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
El Pasaje Madrid
Hostel El Pasaje
Hostel El Pasaje Madrid
El Pasaje
Hostel El Pasaje
Hostal El Pasaje Hostal
Hostal El Pasaje Madrid
Hostal El Pasaje Hostal Madrid
Windsor Puerta del Sol Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 101 out of 268 reviews
10 - Excellent
101
Rating 8 - Good. 111 out of 268 reviews
8 - Good
111
Rating 6 - Okay. 36 out of 268 reviews
6 - Okay
36
Rating 4 - Poor. 12 out of 268 reviews
4 - Poor
12
Rating 2 - Terrible. 8 out of 268 reviews
2 - Terrible
8
8.8/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Poor
John
Business traveller
21 Jun 2025
Disliked: Property conditions & facilities
Centrally located but very noisy all night long. All night long! Garbage collection, restaurants and bars, and alleyways accentuate people talking, screaming, laughing and accordian playing, all until 6:00 am every morning for the two nights I stayed there. No air conditioning required open windows which made it even worse.
Ubicacion perfecta, limpieza perfecta, aire acondicionado genial, no percibi ningun ruido de la calle, el check innes ennotro hotel a 2 min caminando.hay ascensor, baño privado agua caliente
Very conveniently located. Clean and has most needed ammenities
Verified traveller
Stayed 4 nights in Nov 2024
8/10 Good
Anthony
24 Oct 2024
Anthony
Stayed 1 night in Oct 2024
10/10 Excellent
Sean
18 Oct 2024
Sean
Stayed 1 night in Oct 2024
10/10 Excellent
Eid
12 Oct 2024
Eid
Stayed 1 night in Oct 2024
8/10 Good
Antonyo, New city
Travelled with partner
11 Oct 2024
Liked: Amenities
The room was ok a bit small but clean. The check in process was good. There was a problem with loss of water after second day there. They offered to move us to another hotel affiliated with them, which was nearby but, only For one night and we had two more nights to go. But the water was fixed later the next day.
Basic, good location, noisy late at night and 5am from bars/restaurants below. Alley was dirty as restaurant trash bins are across entry. Room is small and simple.
A perfect place for a quick stay in Madrid. Small and simple, but great band for buck for those who want to sleep, wash and get back out to see things!
Excellent value for money, clean, good location and friendly staff. Hairdryer in the room, free safe with hand soap and shower gel. On check out you can leave your bags in the main hotel that’s part of the hostel. Excellent Irish bar opposite and some good restaurants close by. I would definitely stay here again. The rooms are on the small side but was perfect for a city break. To improve a kettle and coffee/tea would be nice and extra pillows.
Getting to
The hotel was a nightmare as no information was provided in advance. Guides and directions should have been emailed when booking was confirmed. No car access and parking is a far walk. Then trying to communicate and ask for help with staff was difficult. Tried calling and then said he’d send info over via text instead of telling us on the phone so we drove two 25 min laps around Barcelona bc I it’s so difficult to get to where you need to go.
Room was so small, sheets and towels weren’t changed and we didn’t even get extra toilet paper.
Josh
Stayed 2 nights in Mar 2024
8/10 Good
Yahaira
17 Nov 2023
Yahaira
Stayed 3 nights in Nov 2023
10/10 Excellent
Qimei
8 Oct 2023
Qimei
Stayed 2 nights in Oct 2023
2/10 Terrible
Janine
5 Oct 2023
Disliked: Cleanliness, staff & service
It was not what we saw online. We did not get any sleep because the neighborhood was filled with people partying past 5am and the room was not soundproof. When we got to our hostel door there was a very large mound of smelly trash that looked like a fire hazard. Accommodations were sub-par.
We’re very happy with the facilities and service. Breakfast price was fair. Location excellent with sights and restaurants very close by. Would definitely stay here again!
Karen
Stayed 2 nights in Sep 2023
8/10 Good
Daniella
Travelled with pets
3 Sept 2023
Liked: Cleanliness, staff & service, amenities
It was a great place to stay, The only thing is that the door of the hotel was not working so it wasn't so safe.