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Stars Hotel

3.5 star property

Photo gallery for Stars Hotel

Relax in a spacious room with a large bed, seating area, and city view.
Relax in a serene space with a large bed, side table, and armchair, offering a peaceful retreat with a balcony view.
Welcome to our lobby, featuring a spacious layout, comfortable seating, and a large glass entrance with a view of the street outside.
Relax by the pool with lounge chairs and umbrellas, surrounded by the hotel's modern architecture.
Enjoy a meal with a city view at this restaurant, featuring a high ceiling, intricate details, and large windows.

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Angle Rue Sebou et Rue Ouadi Guéliz, Rue Ouadi Naffis, Marrakech, Marrakesh-Safi, 40000
  • Marrakech Plaza
    ‪3 min walk‬
  • Majorelle Garden
    ‪17 min walk‬
  • Jemaa el-Fnaa
    ‪2 min drive‬
  • Marrakech (RAK-Menara)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite with Jacuzzi

Suite with Jacuzzi

Suite with Jacuzzi

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Large Twin Bed

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4.4 out of 5, Excellent, (130)
The price is NZ$188
for 1 room
includes taxes & fees
17 Aug - 18 Aug
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About the area

Marrakech

With a stay at Stars Hotel, you'll be centrally located in Marrakech, within a 5-minute drive of Jemaa el-Fnaa and Avenue Mohamed VI. .This spa hotel is 0.9 mi (1.5 km) from Majorelle Garden and 1 mi (1.6 km) from Le Grand Casino de La Mamounia.

What's nearby

  • Marrakech Plaza - 3 min walk - 0.3 km
  • Le Grand Casino de La Mamounia - 16 min walk - 1.4 km
  • Majorelle Garden - 17 min walk - 1.4 km
  • Palais des Congrès - 18 min walk - 1.6 km
  • Jemaa el-Fnaa - 2 min drive - 1.8 km

Getting around

  • Marrakech Central Station - 5 min drive
  • Menara Airport (RAK) - 13 min drive

Restaurants

  • ‪L'escapade - ‬3 min walk
  • ‪L'ADRESSE - ‬3 min walk
  • ‪Layali Karoun - ‬4 min walk
  • ‪Charif Pâtisserie - ‬6 min walk
  • ‪Sports Lounge - ‬3 min walk

About this property

Stars Hotel

Hotel with 2 hot tubs, near Jemaa el-Fnaa
Stars Hotel offers 44 accommodations with minibars and safes. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a steam room.
The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 44 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs and a steam room. This hotel also features complimentary wireless internet access, concierge services, and lifeguards on site.
Stop by the hotel's restaurant, PENSEE, for lunch or dinner, or grab snacks at the 2 coffee shops/cafes. A complimentary self-serve breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary self-serve breakfast is served each morning between 7:30 AM and 10:30 AM.
PENSEE - This café serves breakfast, lunch, dinner, and light fare.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10:30 AM
  • 2 coffee shops/cafes
  • A restaurant

Restaurants on site

  • PENSEE

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 400

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 11.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 150 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MAD 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 10:30 AM to 6:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Stars Hôtel
Stars Hotel Spa
Stars Hotel Hotel
Stars Hotel Marrakech
Stars Hotel Hotel Marrakech

Stars Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 204 reviews
Rating 8 - Good. 45 out of 204 reviews
Rating 6 - Okay. 24 out of 204 reviews
Rating 4 - Poor. 9 out of 204 reviews
Rating 2 - Terrible. 9 out of 204 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location very nice and helpful staff!!
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff Great Location!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Tazim

Liked: Cleanliness, property conditions & facilities
Very welcoming. Reception staff were excellent. Breakfast was ample and delicious. Nice and quiet property and quite safe.
Stayed 4 nights in Apr 2025

10/10 Excellent

Akmal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and very clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Maxime

Stayed 1 night in Mar 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 3 nights in Mar 2025

6/10 Okay

Rebecca

Hotel was reasonably clean, everything was fine, just not anything special. It felt quite expensive for what I got, especially when there are so many cheaper options available. The service was very slow. Breakfast was mediocre.
Stayed 3 nights in Feb 2025

10/10 Excellent

Essa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 7 nights in Dec 2024

6/10 Okay

Andrew

Travelled with partner
This is a fairly average hotel. Our bathroom was, unfortunately, unprepared and not clean, with hairs stuck to the shower wall and no towels provided. The pool was again, average, but sadly shut at 6pm, so swimming was only possible in the full sun, and sitting on the roof terrace in the evening was not allowed. The location was fine for bars and restaurants, but not much else. Our visit was OK, but I would not return.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
We stayed for 7 nights. Booked Suites. Overall nice staff. But hotel wasn't willing to replace towels, they wanted us to use smae towel for 3 days before changing them. Tea & coffee sachets were not replenished, even though we requested few times. Paid over £1600 for rooms, getting hotel staff to provide basic amenties proved a difficult task.
Stayed 7 nights in Jun 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Staff

The staff is very friendly and kind. Extremely helpful and they give their guests the attention they deserve.
Stayed 1 night in Jun 2024

10/10 Excellent

beverly

Travelled with family
Liked: Cleanliness, staff & service
The buffet breakfast was excellent. The staff was very friendly. Good, walkable location.
Stayed 1 night in May 2024

10/10 Excellent

Faurys

Stayed 1 night in Apr 2024

10/10 Excellent

Jaime

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Marrakech and the staff made us feel like home. Super friendly and attentive staff. Room, beds, and breakfast were great. I would definitely recommend this hotel. Lots of dining options around walking distance. Thank you STARS Hotel! Hope to visit once again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chidera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is good, near to everything, the staff was friendly, the room was clean and comfortable 👍
Stayed 1 night in Apr 2024

8/10 Good

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

A decent hotel, the room and bathroom were great, nice rooftop with a small pool and a couple of loungers. The restaurant served great dinner, however I can’t say the same for the breakfast - a lot of items missing, extremely slowly refilled, I had flashbacks of supermarket shelves during Covid
Stayed 2 nights in Mar 2024

8/10 Good

Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and excellent service
Stayed 1 night in Mar 2024

10/10 Excellent

Shah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had a really good time here. The receptionist, Khaled and Khaleel made us feel welcome and treated us very nice and kindly. We loved the service overall and we would definitely be coming back here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mariya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and felt very welcome by Khaled at the front desk. Had a mini incident with another guest who mistaken our room for his but the matter was quickly resolved by the manager (Abdelwahab) who was extremely polite and very professional. Made us feel comfortable and assured we had everything to enjoy our time while visiting. The breakfast had a variety of foods and staff are very attentive and nice. Definitely recommend this hotel for it’s convenient location and friendly service.
Stayed 3 nights in Jan 2024

10/10 Excellent

Janan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service- everyone was so welcoming and lovely! Especially the bellman Khalid- always greeted me and my partner with a big smile and treated us like good friends. The rooms are all clean and spacious. A highlight was the Saturday buffet- great value for money.
Stayed 6 nights in Jan 2024

6/10 Okay

Mohamed Selimur

Travelled with group
Good
Stayed 4 nights in Jan 2024

2/10 Terrible

HANIF

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room included breakfast but the restaurant staff was appalling. The spread was very limited, they didn’t replenish the limited items at any speed. They ignored requests, I asked for mint tea a number of times they didn’t serve me. They poured a native that was staying in the hotel mint tea in a vase that didn’t ask for it and he never drank it. It seem they don’t appreciate people from the sub continent. The restaurant staff and reception was rude. House keeping was the only decent people, they was very good. I felt majority of the staff was hostile & I wouldn’t stay her again.