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This was a lovely spot for a break in a ling journey ; friendly and welcoming

Wonderful staff

Excellent hotel especially the leisure facilities. Hotel and room clean and well maintained. Parking is not free and the machine was not working so had to pay at reception. Reception was very helpful and informative. I got a drink voucher for forgoing a room cleaning on the second day of my stay. The food in the restaurant was excellent on the first night but on the second night there were a few minor deficiencies - it was not as well presented and a few minor components were missing (butter to go with the bread, onion marmalade on the burger). Even so, the food was well cooked and tasty but on the second night I would have given it a 4 out of 5, rather than a 5+ on the first night. The leisure facilities were excellent. I only used the pool (not the gym etc) the pool area had a steam room, sauna and spa bath in the wet area. As well as an portion of the pool where you can do straight line back and forth swimming you can swim in a loop around the spa bath set in the middle of the pool. There are also a large number of sunloungers available to relax after you swim. The changing rooms are away from the pool, mens opposite the squash court, but there are a set of open compartmentalized shelving in the pool area that can be used leaving towels etc. Also the hotel is near a bus route into the city (cathedral, docks, shops), there is a nearby ski slope, a country park with 1-2 hour walking routes and easy access to several places of interest on the outskirts of the city.

Overall great experience

Single room was small but adequate.Bed was comfortable Staff were very pleasant.

We booked a room as part of a wedding party .wedding was at 2pm. Check in is 4pm which is quite late ,we had to be in the orangery for 4pm so staff managed to check us in 3.40pm .Room was perfect, slept well,breakfast amazing. Food at the wedding of Becky and Mark was incredible. Our first visit here and we will definitely return and use the pool/spa as we didn't get chance to on this occasion. Check out at 11am is good, no rushing around. Thankyou for a lovely stay