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Dormy Inn Matsumoto Natural Hot Spring

Property class: 3

Photo gallery for Dormy Inn Matsumoto Natural Hot Spring

Hot springs
Public bath
Public bath
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View map
2-2-1 Fukashi, Matsumoto, Nagano, 390-0815
  • Place, Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪10 min walk‬
  • Place, Matsumoto Castle
    ‪12 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪17 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Double Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(50 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Economy Single Room, 1 Large Single Bed, Non Smoking (No Bath Room)

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

[No Cleaning Service] Double Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

[No Cleaning Service] Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

[No Cleaning Service] Twin Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Matsumoto

A stay at Dormy Inn Matsumoto Natural Hot Spring places you in the heart of Matsumoto, within a 15-minute walk of Matsumoto Castle and Matsumoto Timepiece Museum. .This hotel is 0.3 mi (0.5 km) from Nawate-Dori and 0.3 mi (0.5 km) from Yohashira Shrine.

What's nearby

  • Matsumoto Timepiece Museum - 5 min walk - 0.4 km
  • Matsumoto Scale Museum - 7 min walk - 0.7 km
  • Matsumoto Performing Arts Center - 9 min walk - 0.8 km
  • Matsumoto City Museum of Art - 10 min walk - 0.9 km
  • Matsumoto Castle - 12 min walk - 1.1 km

Getting around

  • Matsumoto Station - 9 min walk
  • Okaya Station - 24 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 27 min drive

Restaurants

  • ‪珈琲美学 アベ - ‬2 min walk
  • ‪信州ゴールデン酒場 新館 - ‬1 min walk
  • ‪マサムラ洋菓子店 本店 - ‬3 min walk
  • ‪新三よし - ‬1 min walk
  • ‪オー・クリヨー・ド・ヴァン (AU CRIEUR DE VIN) - ‬2 min walk

About this property

Dormy Inn Matsumoto Natural Hot Spring

Dormy Inn Matsumoto Natural Hot Spring offers 114 air-conditioned accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Matsumoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an outdoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor hot springs on site. The temperature in the hot springs is set to 104°F.
Make yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.
Enjoy recreational amenities such as hot springs and a sauna. This hotel also features a television in a common area and a vending machine.
Enjoy a satisfying meal at HATAGO serving guests of Dormy Inn Matsumoto Natural Hot Spring. Buffet breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
HATAGO - This buffet restaurant specializes in local cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,100 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • HATAGO

Things to do

  • Indoor hot spring
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs water temperature - 40 ºC
  • Indoor hot spring
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (89 centimetre high)
  • Lift (75 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Dormy Inn Matsumoto Natural Hot Spring Hotel
Dormy Matsumoto
Matsumoto Dormy Inn
Dormy Hotel Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Hotel Matsumoto

Dormy Inn Matsumoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 1003 reviews
Rating 8 - Good. 366 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cheerful and helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Stayed 1 night in Jan 2026

10/10 Excellent

Yenling

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has wonderful services. My room has minimal water and desserts in refrigerator and there’s ice cream and yogurt on the onsen floor for free. I also like breakfast it’s delicious.
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 3rd time staying at a Dormy Inn property. We love the baths and sauna, especially at such a reasonable price point. This particular building had an odor of cigarettes in the hallway of the floor our room was on, but our room itself was spotless and we kept the smell out by keeping the inner door closed. So it didn’t detract from our positive experience and we’d definitely stay here again in the future.
Stayed 1 night in Dec 2025

10/10 Excellent

Won Kwee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is good and the onsen is nice. Will stay in Dormy Inn again.
Stayed 1 night in Dec 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Clean and the staff was stellar.
Stayed 3 nights in Dec 2025

2/10 Terrible

JUDE

Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel, Lake Forest

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and excellent bath on too floor. Lots if nice amenities
Stayed 1 night in Dec 2025

6/10 Okay

Bronwyn

Liked: Cleanliness, property conditions & facilities
Great location and comfortable but pillows could be softer
Stayed 2 nights in Nov 2025

8/10 Good

Eun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and delicious free night noodle!
Stayed 1 night in Nov 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was great, and we loved the hot springs. I would recommend staying here.
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Excellent place to stay. Great Onsen. Would highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

sarah-jane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff,very clean…lots of extras to feel at home!
Stayed 3 nights in Nov 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Very friendly staff, onsen was wonderful
Stayed 4 nights in Nov 2025

8/10 Good

Sirichai

Liked: Cleanliness, staff & service
All were good
Stayed 2 nights in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities
Always a pleasure to stay at this hotel; friendly staff, decent sized rooms, free amenities, amazing rooftop outdoor onsen which accommodates tattoos if covered.
Stayed 2 nights in Nov 2025

10/10 Excellent

RAUL, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
This was our best hotel experience in Japan overall, location,
Stayed 1 night in Nov 2025

6/10 Okay

Harrison

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good hotel. Terrible pillows
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Stayed 1 night in Nov 2025

6/10 Okay

john

Travelled with partner
Liked: Cleanliness
Room was small and pretty average. The staff was fine, but the vibe was that it's a business hotel. We liked Marsumoto, but if we ever go back, we'd likely choose to stay elsewheee.
Stayed 1 night in Nov 2025

10/10 Excellent

Afi

Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel within a central location. Great room & amenities. Hotel staff were friendly & obliging. The onsen was wonderful after a day of walking around
Stayed 2 nights in Nov 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff. Room comfortable. Good facilities for coffee and drinks. Parking on site.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
10/10 would stay again :)
Stayed 2 nights in Nov 2025