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Crowne Plaza Memphis Downtown Hotel by IHG

3.5 star property

Photo gallery for Crowne Plaza Memphis Downtown Hotel by IHG

Exterior
Breakfast and dinner served
Meeting facility
Cafe
Point of interest

Popular amenities

  • 24/7 front desk
  • Pool
  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
300 N 2nd Street, Memphis, TN, 38105
  • Bass Pro Shops at the Pyramid
    ‪7 min walk‬
  • Beale Street
    ‪19 min walk‬
  • FedExForum
    ‪2 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Mid Floor)

8.4 out of 10
Very good
(8 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(5 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

7.8 out of 10
Good
(18 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mid Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds (Mid Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds (High Floor)

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(28 reviews)
  • 39.7 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(9 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hotel Indigo Memphis Downtown by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1580)
The price is NZ$343
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Hotel Indigo Memphis Downtown by IHG

About the area

Memphis

With a stay at Crowne Plaza Memphis Downtown Hotel by IHG, you'll be centrally located in Memphis, within a 5-minute drive of Beale Street and FedExForum. .This hotel is 0.6 mi (1 km) from Bass Pro Shops at the Pyramid and 8.8 mi (14.2 km) from Graceland.

What's nearby

  • Renasant Convention Center - 3 min walk - 0.3 km
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.6 km
  • Peabody Ducks - 16 min walk - 1.4 km
  • Beale Street - 19 min walk - 1.6 km
  • FedExForum - 2 min drive - 1.8 km

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Kay Kafe - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

Hotel with free local shuttle, near Beale Street
Crowne Plaza Memphis Downtown Hotel by IHG offers 230 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 230 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
You can enjoy a meal at Notes & Provisions serving the guests of Crowne Plaza Memphis Downtown Hotel by IHG, or stop in at the snack bar/deli. Buffet breakfasts are available daily from 6 AM to 9:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Memphis? This hotel has 2320 square feet (216 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:00 AM.
Notes & Provisions - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Notes & Provisions

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,320 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 110 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 20 for adults, and USD 7 to 20 for children
  • Self parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Crowne Plaza Memphis Downtown Hotel by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 131 out of 280 reviews
Rating 8 - Good. 52 out of 280 reviews
Rating 6 - Okay. 44 out of 280 reviews
Rating 4 - Poor. 26 out of 280 reviews
Rating 2 - Terrible. 27 out of 280 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

katina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was painless&i loved the shuttle service
Stayed 1 night in Mar 2025

10/10 Excellent

Anterius

Stayed 1 night in May 2025

6/10 Okay

Tony

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Needs electrical upgrade badly.

Very surprised and let down. First our room wasnt clean, not a big deal, moved us to another room. The room is in an insane need of an update. Tv remote didnt work, the electrical plugs were all so loose a good conection couldnt be made. Electrical box actually was hanging out of the wall. About 5 extension cords in use to get power. For something called Crown Plaza i expected way way better.
Stayed 1 night in Apr 2025

8/10 Good

Frieda

Travelled with group
Liked: Cleanliness
Dirty
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon, Thompsons Station

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable.
Stayed 2 nights in Apr 2025

4/10 Poor

Tracey

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
First of all they made us scan our debit card twice saying one ddnt go through and what little we had for us to spend on Easter Sunday b4 heading back home n my child ddnt even get to see the zoo we were just worried about the gas n for us to eat with sad very sad we were
Stayed 1 night in Apr 2025

6/10 Okay

immacolata mary

Disliked: Amenities
Not a bad location as far as distance from Beale st. But the homeless make the area around the hotel their turf. If you have a car it is ok but if you are walking everywhere it can be dangerous.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alanna A.

Business traveller
Liked: Cleanliness, staff & service, amenities
Great service.
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Business traveller
Liked: Amenities
The complimentary shuttle service was greatly appreciated and easy to use.
Stayed 2 nights in Apr 2025

8/10 Good

Cat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Jerrion

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

4/10 Poor

Wes

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Had to report number issues with our room. Air was down as low as possible and barely was getting cold and made a horrible noise when turning on. The water had to run for over 5 minutes to warm up, thankfully the complaint of the dandle of the shower falling off got fixed immediately. Overall it was was just alright to sleep at for one night. But when the lobby area looks 10 times better then the room itself something is wrong. It was ok for one nights sleep, but I wont be returning to this location
Stayed 1 night in Apr 2025

10/10 Excellent

Shailesh, LAS Vegas

Stayed 3 nights in Mar 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness
Remote tv buttons wore out
Stayed 1 night in Apr 2025

10/10 Excellent

Michell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to ride out a storm during our travels. The hotel was very informative about what to do and where to go if a tornado broke out. The staff told me where to park my car for it to be safe as well. Very friendly and compassionate staff. The shuttle driver we had was also very kind. I would definitely recommend this hotel Will be staying there from now on for our annual trips
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaun

Stayed 1 night in Mar 2025

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

pam

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great & so was the front desk
Stayed 1 night in Mar 2025

10/10 Excellent

nelshonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Shakayla

Stayed 1 night in Mar 2025

10/10 Excellent

Yulanda

Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean friendly staff
Stayed 1 night in Mar 2025

6/10 Okay

Latroy

Liked: Staff & service
Mattress to hard
Stayed 1 night in Mar 2025

4/10 Poor

Sherry

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location Near Beale Street

Stephanie at the front desk was extremely helpful. The breakfast employees were helpful and the hot breakfast was outstanding. Great location close to Beale Street
Stayed 1 night in Mar 2025