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Capital O Hotel Rolovi Cancún

2.0 star property

Photo gallery for Capital O Hotel Rolovi Cancún

Lobby
Exterior
Superior Room, 1 Queen Bed
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
SM 63, MZ 29, LT 14, Av. Chichen and Exp, Cancun, QROO, 77513
  • Place, Mercado 23
    ‪8 min walk‬
  • Place, Las Palapas Park
    ‪13 min walk‬
  • Place, Plaza 28
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Cancun

With a stay at Capital O Hotel Rolovi Cancún in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Cancun Mall and Plaza Las Americas. .This hotel is 9.5 mi (15.2 km) from La Isla Shopping Mall and 14.3 mi (23 km) from Moon Palace Golf Club.

What's nearby

  • Mercado 23 - 8 min walk - 0.7 km
  • Mercado 28 - 11 min walk - 1.0 km
  • Las Palapas Park - 13 min walk - 1.1 km
  • Benito Juarez Municipal Building - 16 min walk - 1.4 km
  • Plaza 28 - 18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪El Paisano Del 23 - ‬7 min walk
  • ‪La Suegra - ‬7 min walk
  • ‪KFC - ‬9 min walk
  • ‪Pizza Hut - ‬9 min walk
  • ‪Cremeria Ysalchichoneria 4 Hermanos - ‬8 min walk

About this property

Capital O Hotel Rolovi Cancún

Capital O Hotel Rolovi Cancún offers 39 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 39 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 50 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property offers 15 parking spaces in the onsite parking lot; maximum entrance height is 8 feet, 8 inches (2.7 meters). Parking for trucks is not available.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Capital O Hotel Rolovi Cancún Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 4 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 3 out of 70 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
Really clean easy safe parking lovely people. 🙏
Stayed 1 night in Feb 2026

10/10 Excellent

Rolando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very helpful staff. Love the little tropical feeling to it.
Stayed 4 nights in Feb 2026

4/10 Poor

Andre

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was clean. Staff was great. Room was more like a cabin than An actual room. Window pane was broken, the door is like a piece of plywood. Not up to western standards but it’s fine for a night. I really don’t understand the 9+ score though I don’t see it for what youre getting.
Stayed 1 night in Feb 2026

2/10 Terrible

Deisy

Stayed 3 nights in Jan 2026

6/10 Okay

Orlando

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Quite frank, the hotel is very basic, poor water pressure, bad internet connection, no hangers, no side table to put the luggage and over all a 2.5 star hotel. On the plus staff were extremely friendly, polite and willing to help. Not many people seem to know where this hotel is situated at when prompted for directions. Over all a decent hotel but not for a long stay in my view.
Stayed 14 nights in Jan 2026

8/10 Good

Phillip

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

8/10 Good

Maureen

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
No drinking water in our room. Big deal for us. No chair to sit in.. only bed. Otherwise ok stay. No coffee or coffee pot either. Tv with Netflix if you have an account.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious rooms and very clean. The front desk staff was very nice and helpful with any questions that we had.
Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very spacious room. It is also very clean! The front desk staff was very kind and helpful with any questions that we had.
Stayed 1 night in Dec 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean and the staff is very friendly it is a good place to stay
Stayed 9 nights in Jan 2026

10/10 Excellent

Fimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in Jan 2026

8/10 Good

Vignesh Kumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Helpful staffs, Good Wifi and AC
Stayed 2 nights in Dec 2025

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a cute space, I like that there were streaming services available like Netflix, Disney+, on the TV versus just the regular local Spanish channels, where foreigners like me can enjoy a nice program in my language if I’m just relaxing in the room. The service staff were very friendly and helpful, very professional. Thank you for a great stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Todo muy bien buena atención
Stayed 5 nights in Nov 2025

8/10 Good

Maria De Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Very nice staff
Stayed 5 nights in Nov 2025

2/10 Terrible

Tyler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed was a stone slab with a mattress on top, extremely uncomfortable, the shower didnt have hot water, the staff was nice I liked that part the entire area around the hotel were abysmal. Someone tried to break into my room while I was there... I left early and didnt look back. I had to book another hotel for fear of my safety.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sahil

Liked: Cleanliness, amenities, property conditions & facilities
All staff was great! Teresa was fabulous
Stayed 2 nights in Nov 2025

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities
Very courteous staff at both check in and check out. Room was clean and a/c was cool. Will return in my way back out of country...
Stayed 1 night in Nov 2025

10/10 Excellent

Thuy

Liked: Cleanliness, amenities, property conditions & facilities
The staff consistently demonstrates courtesy, kindness, helpfulness, and professionalism, always offering a smile and greeting upon every encounter. They made me feel like we're friends. I'm really grateful for how they treated me. ❤️❤️❤️ The hotel's accommodations are clean. It is situated in a tranquil and perfectly located neighborhood, offering excellent walkability. I appreciate the upstairs accommodations, which include a balcony, a table, and a chair. My room is cleaned daily. The hotel provides both shampoo and body wash. I HIGHLY recommend Rolovi Hotel, particularly for solo travelers. I felt safe throughout my entire stay.
Stairway to the first floor.
Rooms with two beds
View from the balcony
Sink
Stayed 1 night in Oct 2025

10/10 Excellent

Reenu

Stayed 2 nights in Sep 2025

10/10 Excellent

Dalmiro

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in the downtown area of Cancun
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked this place. I stayed there for 4 nights; I was in Cancun to see my dentist. The place is kind of old, but they have put a lot of work into fixing it up. The reception area/building has (it appears) recently been re-stuccoed. It looks very clean, nice and classy. The women at reception were extremely nice. Teresa even helped save me when I went out for a walk and got lost. My room was freshly painted or re-stuccoed. It looked very nice and was spotlessly clean. A bug or two snuck in thru the small gaps around the door, however. But living in Florida, I get the same thing from time to time. I think the bugs were trying to enjoy the air conditioning of the room, and not about uncleanliness, as the room was spotless. Shower was older looking, but the water gushed out strong and it was hot. Never cooled off on me, which has happened to me at larger more expensive places in Cancun. Bed was huge and extremely comfortable. I will definitely visit again. It's well worth the cost; especially since it was very inexpensive. The bad thing: The name was changed, and now even on this site, it has Hotel O Rolovi Cancun. The O is not even used at the hotel that I can see. This made the place a nightmare to find. Siri never could do it, and my taxi drivers had a very hard time. It makes a difference if you are like me, and go off and get lost. Otherwise, the place is super.
Stayed 3 nights in Aug 2025

6/10 Okay

Graciela

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
They charged my luggage twice 😩
Stayed 3 nights in Jul 2025

10/10 Excellent

Roberto Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y agradable los de recepcion 👍
Stayed 4 nights in Jan 2026