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Holiday Inn Express Hotel & Suites Malone by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Malone by IHG

1 bedroom, desk, iron/ironing board, free cots/infant beds
1 bedroom, desk, iron/ironing board, free cots/infant beds
Free continental breakfast
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Air conditioning
  • Gym
  • Housekeeping

Explore the area

View map
3351 State Route 11, Malone, NY, 12953
  • Franklin County Visitors Bureau
    ‪2 min drive‬
  • Malone Golf Club
    ‪8 min drive‬
  • Titus Mountain Family Ski Center
    ‪19 min drive‬
  • Massena, NY (MSS-Massena Intl.)
    ‪61 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Standard Room, 1 King Bed, Roll-in Shower (Communications) | Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Room amenity

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Red Roof Inn PLUS+ & Suites Malone

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 959 reviews
The price is NZ$233
includes taxes & fees
19 Aug - 20 Aug
Red Roof Inn PLUS+ & Suites Malone

About the area

Malone

With a stay at Holiday Inn Express Hotel & Suites Malone by IHG in Malone, you'll be within a 5-minute drive of Franklin County Visitors Bureau and Malone Memorial Recreation Park. .This hotel is 3.6 mi (5.8 km) from Malone Golf Club and 5.5 mi (8.8 km) from Wilder Homestead.

What's nearby

  • Franklin County Visitors Bureau - 2 min drive - 1.9 km
  • Malone Memorial Recreation Park - 4 min drive - 3.0 km
  • Malone Golf Club - 8 min drive - 6.2 km
  • Titus Mountain Family Ski Center - 19 min drive - 15.2 km
  • Akwesasne Mohawk Casino - 36 min drive - 44.7 km

Getting around

  • Massena, NY (MSS-Massena Intl.) - 47 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Hosler's Family Restaurant - ‬3 min drive
  • ‪The Pines - ‬6 min drive
  • ‪Bokies - ‬4 min drive
  • ‪KFC - ‬7 min walk

About this property

Holiday Inn Express Hotel & Suites Malone by IHG

Hotel in Malone with free breakfast and a fitness center
Holiday Inn Express Hotel & Suites Malone by IHG offers 81 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 81 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.
Holiday Inn Express Hotel & Suites Malone by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Malone
Holiday Inn Express Malone
Holiday Inn Express Hotel And Suites Malone
Holiday Inn Express Hotel Suites Malone

Holiday Inn Express Hotel & Suites Malone by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 280 out of 437 reviews
Rating 8 - Good. 118 out of 437 reviews
Rating 6 - Okay. 22 out of 437 reviews
Rating 4 - Poor. 9 out of 437 reviews
Rating 2 - Terrible. 8 out of 437 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lashawn

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It’s was nice clean hotel and quiet
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious rooms and good location.

I heard this is the best accomodation in Malone. Spacious rooms. There is a microwave in the room but no utensils or tableware. I wish they use proper utensils/tableware and not those disposable cups. I threw out so many disposable tableware during my stay. Housekeeping don't really vacuum your room when they come to do housekeeping. I'm not sure if they even change your sheets or they just pack them neatly. They definitely don't vacuum. Feels a bit old but still a decent Inn. Reception and breakfast service if fantastic. Hot breakfast limited and doesn't change much daily.
Stayed 7 nights in Apr 2025

10/10 Excellent

Johanna

Stayed 1 night in May 2025

8/10 Good

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay there when visiting family big differences from the city
Stayed 2 nights in May 2025

6/10 Okay

Jesse

Liked: Cleanliness, staff & service
Rate was wsy too expensive for an average hotel
Stayed 1 night in Apr 2025

8/10 Good

Dayna

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with 5 other families, while skiing at Titus Mountain. Kids enjoyed the pool, the breakfast, and we really appreciated that the staff let us use the conference room each evening to play board games with our large group. Would return!
Stayed 4 nights in Dec 2024

10/10 Excellent

Viktor, STATEN ISLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay for couple days.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dianna

Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2025

8/10 Good

Nicole

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in I was notified that the hotel was overbooked for my room type. The front desk staff went above and beyond to get me a room that was comparable if not better than my original reservation. Hotel is clean, room is nice. Pool and hot tub area is quite large and very nice. Also has nice variety of complimentary breakfast items.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enoyed my stay tremendously.
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Giselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay felt very safe
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Melissa, Gilroy

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent hotel choice if you're flying out of the Albany airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They has a good breakfast. Only thing that was a bummer was the pool was so cold.
Stayed 2 nights in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

doris

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean breakfast room and fully stacked options like always at this particular Holiday Inn
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth, Cortland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked is the free breakfast options. Warm foods and many options. We also liked the hot tub. What I did not like is the thread-bare frayed towels in our room's bathroom. The bed sheets were fine.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent staff
Stayed 1 night in Aug 2024

8/10 Good

maya, saint-laurent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i enjoyed my stay the hotel is very clean the stuff is amazing especially there is a girl responsible for the breakfast she’s very helpful and active
Stayed 1 night in Aug 2024