4/10 Poor
Jerry
Travelled with partner
15 Mar 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
First off there was not a working phone in the room therefore anytime we needed something we had to go downstairs to the front desk. We were told it was because of some work being done and the phones were dodwn. Likewise, the TV didn't work. On Saturday night around 10 PM someone had to come up and try to get the TV working. This took 1/2 hour and he ended up calling someone. After he came back it took another 15 min. to get it working. By then it was time to go to sleep. Also no clock! The shower had a weak stream and the shower handle was loose so we had to work with it to get the right temperature. I mentioned it to the front desk and I was told no one was available to fix it until Sunday. Sunday came and went and it still wasn't fixed. We also put in a wake up call for 3 AM as we had to get ready for the taxi who was coming at 4:30 AM to take us to the airport. At 4:15 someone knocked on the door to tell us the taxi was there and he said he was told the wake up call was for 4:30. We went on vacation to destress only to be more stressed.
Jerry
Stayed 2 nights in Mar 2025