How did this property rate 8 stars?! I strongly do not recommend this property! Worst and strangest check-in experience I have ever had at a hotel: The desk agent gave us a room key, and told us to “go to room and check” if it had been cleaned and “come back” if it hadn’t. It had not been cleaned, and we didn’t get into a “clean” room until almost 5 pm (check in is supposed to be 2 pm).
This property is not well maintained - flickering lights in public areas, broken glass in the pool area, equipment in “gym” covered with bed sheets and most was not plugged in or was broken. The shower was mildewed and cracked, and the faucet was not attached to the wall. The sheets were scratchy, and the pillows were all just lumps of clumped material. At breakfast. Two of the tables were missing their table tops.