The hotel was "undergoing renovations," which I heard every time I told the front desk that something wasn't working. Only 1 piece of 4 in the fitness rooms works, and there wasn't anything else in there other than a couple of exercise balls. Breakfast wasn't very good, coffeemaker in the room didn't work, ran out of soap in the shower because it wasn't checked, only one elevator was operational, pool was closed, etc., etc., etc. It was way overpriced to not have better facilities. Location is good if you're going to the Grand Ole Opry but not if you're going downtown. Don't stay here if you're looking for a good value for your money or even if you're looking for a decent hotel, because this one is not.