Hotel Riu Negril - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Negril - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Aerial view
Theatre show
6 restaurants, breakfast, dinner served; Italian cuisine
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar

Explore the area

View map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪9 min walk‬
  • Place, Bloody Bay
  • Place, Seven Mile Beach
    ‪4 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪81 min drive‬

Room options

Standard Room (L)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room, Garden View (L)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room (E)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (C)

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Partial Sea View (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, Oceanfront (L)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Sea View (E)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Garden View (U)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (U)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (U)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

Double Room, Oceanfront (Swim-Up | U | 18+)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (L)

  • 29 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (L)

  • 29 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Partial Sea View (L)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (L)

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, Private Pool (Vista al Mar Frontal (L | 18+ ))

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms, Garden View (C)

  • 29 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, 2 Bedrooms, Ocean View (C)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, 2 Bedrooms, Oceanfront (C)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Oceanfront (Swim-Up | 18+ | C)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Oceanfront (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Oceanfront (Swim-Up | B2C-US)

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

Double Room, Sea View (E)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

7.6 out of 10
Good
(4 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Family Room, 2 Bedrooms, Ocean View (L)

  • 57 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

  • 56 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Double Room, Garden View (Kids Free | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (Kids Free | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Double Room (U)

8.4 out of 10
Very good
(112 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

8.0 out of 10
Very good
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (U)

8.0 out of 10
Very good
(27 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room Standard

  • 29 sq m
  • Sleeps 5

Double Room Standard with Garden View

  • 29 sq m
  • Sleeps 5

Double Room Standard with Partial Sea View

  • 29 sq m
  • Sleeps 5

Double Room Standard with Sea View

  • 29 sq m
  • Sleeps 5

Family Room -5 guests- Superior with Sea View

  • 57 sq m
  • Sleeps 5

Double Room Luxury with Sea View

  • 29 sq m
  • Sleeps 2

Double Room, Ocean View (U)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Standard

  • 29 sq m
  • Sleeps 4

Double Room Standard with Garden View

  • 29 sq m
  • Sleeps 4

Double Room Standard with Side Sea View

  • 29 sq m
  • Sleeps 4

Double Room Standard with Sea View

  • 29 sq m
  • Sleeps 4

Similar properties

About the area

Negril

When you stay at Hotel Riu Negril - All Inclusive in Negril, you'll be on the beach, within a 5-minute drive of Seven Mile Beach and Bloody Bay Beach. .This all-inclusive property is 1.7 mi (2.7 km) from Jamaica Beaches and 0.1 mi (0.2 km) from Bloody Bay.

What's nearby

  • Bloody Bay Beach - 9 min walk - 0.8 km
  • Seven Mile Beach - 4 min drive - 3.3 km
  • Kool Runnings Water Park - 6 min drive - 4.2 km
  • Time Square Mall - 13 min drive - 10.0 km
  • Negril Cliffs - 20 min drive - 15.4 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 96 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬2 min walk
  • ‪Grazie - ‬4 min drive
  • ‪Gourmet Marche - ‬4 min drive
  • ‪Royalton Lobby Bar - ‬4 min drive
  • ‪Hunter Steakhouse - ‬4 min drive

About this property

Hotel Riu Negril - All Inclusive

Art Deco property with 6 restaurants and 3 outdoor pools
Hotel Riu Negril - All Inclusive offers 420 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 420 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite at Green Island, one of the property's 6 restaurants. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Green Island - This buffet restaurant serves breakfast and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Luigi - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Mandalay - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse is located by the pool. Guests can enjoy drinks at the bar. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 6 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Green Island
  • Kulinarium
  • Luigi
  • Mandalay
  • Steakhouse

Things to do

  • 3 indoor pickleball courts
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No lift

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub

Property is also known as

Negril RIU
RIU All Inclusive Negril
RIU Negril
RIU Negril All Inclusive
Rio Negril
Riu Hotel Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Riu Tropical Bay Jamaica
Riu Tropical Bay Negril Jamaica
Riu Tropical Jamaica
Riu Palace Tropical Bay Negril
Riu Palace Tropical Bay Hotel Negril
Negril Riu Tropical Bay Hotel
RIU Negril All Inclusive All-inclusive property
RIU Negril Inclusive inclusiv
RIU Negril All Inclusive
Riu Negril Inclusive Inclusive
Hotel Riu Negril - All Inclusive Negril
Hotel Riu Negril - All Inclusive All-inclusive property
Hotel Riu Negril - All Inclusive All-inclusive property Negril

Hotel Riu Negril - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1004 reviews
Rating 8 - Good. 288 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 69 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Stayed 5 nights in Jul 2025

10/10 Excellent

Jas

Liked: Property conditions & facilities
Everyone there was pleasant everyone there was helpful. Great food. A lot of food. Will be back.
Stayed 4 nights in Jul 2025

6/10 Okay

Keito

Travelled with family
Liked: Staff & service, room comfort

Not so pleased past guests

Our stay was ok at best. The food was an hit and miss, mostly misses. Also there’s something annoying about getting the fridge restocked and having service rendered when called upon. The room attendants are some of the hardest workers I have ever seen so let’s give credit where it’s due. The hotel can definitely use a broader range of entertainment and the drinks taste different I might add. Overall I think you guys can do much better with the right game plan. Overall my wife and two kids had “OK” fun and ok is just not good enough. Maybe in the future we’ll try a different location.
Stayed 4 nights in Jul 2025

4/10 Poor

Cynthia

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had limited food options there were no activities the Wi-Fi was horrible drinks were watered down in super disappointed
Stayed 3 nights in Jul 2025

10/10 Excellent

Amina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful. Staff was friendly, food options were great. My boyfriend and I had a fantastic time. I would def recommend.
Stayed 4 nights in Jul 2025

4/10 Poor

Cory

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rating: (2 out of 5) Stay at RIU Negril – Disappointed Overall My experience at RIU Negril was, unfortunately, underwhelming. Communication before arrival was very poor. I made specific requests for a special occasion, and despite multiple attempts to follow up, I never received a response. This lack of engagement set the tone for the stay. Upon arrival, the location of the rooms was far from ideal—quite a distance from the main dining areas, lobby, and entertainment, with no elevators and several stairs to navigate, making it inconvenient, especially for anyone with mobility issues. The food across the resort was mostly mediocre. Many of the items were lukewarm, with limited made-to-order options. The overall quality and flavor were disappointing, with the exception of the steakhouse, which was by far the best meal I had during my stay. The WiFi was weak and unreliable, which made it difficult to stay connected. The hotel’s app was not functioning properly during my visit, causing me to miss out on restaurant reservations for the specialty dining options. Additionally, there was no room service available for food, which was another letdown. On a positive note, the customer service staff was friendly and courteous throughout the stay. However, the resort lacked amenities and activities that are typically expected at an all-inclusive destination.
Stayed 3 nights in Jul 2025

6/10 Okay

carnetta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Suzette, Saint Cloud

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Shanetha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Kirk

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We got a room for 3 people…. We checked in on Monday we asked for wash rags for 3 people n for our entire stay we only got 2 rags….every time we ask they only gave us 2 rags…. Our room had cockroaches… none of the restaurants served alcoholic beverages only beers or wine… don’t understand why it’s an all inclusive when you can’t get what you paid for…..met very few people who know how to talk to guests of the resort…food was not good…cleanliness was subpar … a dirty cleaning rags was left on our belongings in our room….there was feces in the hallway for 2 days…
Stayed 4 nights in Jul 2025

10/10 Excellent

Mahlet

Stayed 4 nights in Jul 2025

10/10 Excellent

Chandra Leigh

Liked: Cleanliness
Stayed 7 nights in Jul 2025

8/10 Good

WHITNEY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the ground man rip me off 20.00 for mango that was no good
Stayed 5 nights in Jul 2025

10/10 Excellent

IRMIN M

Liked: Cleanliness, staff & service, property conditions & facilities
I love the safe environment
Stayed 7 nights in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Amenities
Trip was great. Far walk from 3041 but your on vacation
Stayed 7 nights in Jul 2025

8/10 Good

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
There wasn't a lot of entertainment for the guest . No night club
Stayed 3 nights in Jul 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Trupti

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The friendliness of the staff/service workers/etc. was not upto par of that of other Caribbean island hotels. There was a lack of feeling of homeliness or welcoming that you should get when you are on vacation. We felt it was a combo of how RIU trains their staff and the environment in Negril because we were very happy with the non-RIU hotel experiences in Ocho Rios and Montego Bay. Also, the vegetarian options for dinner were very limited at the specialty restaurants. Our room was ready 40 minutes after check-in time. Our luggage took an hour to be brought up once we got into our room because of miscommunication on the part of the staff. The A/C was not working in one of the rooms, until the last day. We are usually not complainers, but this was subpar for an international chain hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Rudolph

Stayed 3 nights in Jul 2025

8/10 Good

Sila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Only thing that I complain about it the food…. Food was bland, didn’t have the authentic Carribean flavor…./ I spoke to a few people and they complained about the same: it was catered to the European population pallet. I went to Reggae in January and had the same complaint…. The jerk chicken didn’t taste jerk. The buffet could do better over all. The restaurants were good but again not Jamaican. The sports bar I wanted to try but it was freezing so I left. Overall 4 stars. Food would have made or perfect. Staff was exceptional!
Stayed 4 nights in Jul 2025

10/10 Excellent

ceyon

Stayed 3 nights in Jul 2025

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Shonda, Norcross

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We sat outside for 5 hours waiting for check in. We also had to bring our own luggage to the room. Staff barely greeted us. Cats in dining halls. Restaurants open and close too early and room service not available.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wafae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff couldn’t be nicer, they were great
Stayed 7 nights in Jul 2025

8/10 Good

Carmen Lisa Vasquez Alheana Lizette

Liked: Cleanliness
Stayed 6 nights in Jul 2025