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AC Hotel by Marriott New Orleans French Quarter

4.0 star property

Photo gallery for AC Hotel by Marriott New Orleans French Quarter

Stunning hotel entrance with a classic marquee sign above the doors, flanked by large windows and decorative columns.
Enjoy a vibrant atmosphere at our bar, where you can sit and socialize with friends.
Relax in style with comfortable seating and a warm ambiance.
Relax in a spacious living room with a sofa and armchairs, featuring a unique wall art piece and a glass coffee table.
Relax in style with comfortable seating and a curated art piece in our elegant lobby.

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
221 Carondelet St, New Orleans, LA, 70130
  • Bourbon Street
    ‪3 min walk‬
  • Caesars Superdome
    ‪11 min walk‬
  • Ernest N. Morial Convention Center
    ‪15 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, No Windows

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, No Windows

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23.1 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(70 reviews)
  • 23.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 23.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(64 reviews)
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | City view

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Hotel Indigo features a contemporary design with a glass facade, multiple balconies, and a street-level entrance.

Hotel Indigo New Orleans French Quarter by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1549)
The price is NZ$181
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Hotel Indigo New Orleans French Quarter by IHG

About the area

New Orleans

AC Hotel by Marriott New Orleans French Quarter is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 13 minutes by foot from Caesars Superdome. .This hotel is 0.8 mi (1.3 km) from Jackson Square and 0.9 mi (1.4 km) from French Market.

What's nearby

  • Bourbon Street - 3 min walk - 0.3 km
  • Caesars Superdome - 11 min walk - 1.0 km
  • Jackson Square - 15 min walk - 1.3 km
  • Ernest N. Morial Convention Center - 15 min walk - 1.3 km
  • National World War II Museum - 15 min walk - 1.3 km

Getting around

  • Carondelet at Gravier Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Lüke - ‬3 min walk
  • ‪Daisy Dukes Express - ‬2 min walk
  • ‪Gallier's Restaurant & Oyster Bar - ‬2 min walk
  • ‪W XYZ Bar - ‬2 min walk
  • ‪Streetcar Cafe - ‬2 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

Hotel with a rooftop terrace, a quick walk to Bourbon Street
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 guestrooms featuring refrigerators and Smart televisions. Your room comes with a pillowtop bed. 47-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at AC Kitchen serving guests of AC Hotel by Marriott New Orleans French Quarter. Wrap up your day with a drink at the bar/lounge. Self-serve breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms.
Self-serve breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Kitchen - This café serves breakfast only.
AC Lounge - This lobby lounge serves dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 60 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19.88 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,196 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1871
  • Communal living room
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 19.88 for adults and USD 10.95 for children
  • Covered valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 499 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 136 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 61 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

James

Stayed 1 night in Apr 2025

10/10 Excellent

Helen, Lake Elsinore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night before our cruise. Very clean and quiet. Close to Bourbon Street.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean facility.

Facility was clean. The only reason I gave four stars instead of five stars is because the television in my room didn't work.
Stayed 2 nights in Apr 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet did not work in room, the TV offered Netflix but could never connect. The TV went off for over 2 days and did not allow me to use it. The bathroom was not thoroughly cleaned the toilet was filthy and the bed had stains. I would not stay here again
Stayed 4 nights in Apr 2025

2/10 Terrible

remo

Stayed 2 nights in Apr 2025

10/10 Excellent

Hunter

Stayed 1 night in Apr 2025

8/10 Good

Jagoda

Travelled with family and small children
Liked: Staff & service, amenities
Close to French Quarter, with lots of restaurants and amenities nearby. Rooms are on the smaller side, but not tiny. Basic necessities were available, room quiet and beds comfortable. Would recommend for proximity to surrounding areas and local streetcars.
Stayed 4 nights in Apr 2025

8/10 Good

Ayeshinaye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Chloe

Stayed 3 nights in Apr 2025

10/10 Excellent

GERARDO

Stayed 3 nights in Apr 2025

10/10 Excellent

Diontay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, walking distance from all the good places
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property checked all the boxes I needed to have an exceptional trip.Would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bernadette C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, kind and helpful.... Everyone smiled and always asked if things were going ok for us. The hotel is not far from Bourbon Street but just far enough where we could get good sleep so we could go enjoy Bourbon Street the next day, also next block had a couple local eateries that had drink specials and played good music
Stayed 3 nights in Apr 2025

8/10 Good

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Damian

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was excellent and deserve a two dollar raise!
Stayed 1 night in Apr 2025

10/10 Excellent

Tyrique

Stayed 3 nights in Apr 2025

8/10 Good

Krysteena

Liked: Staff & service
Great staff all around front desk, housekeeping, valet…. They make the hotel better than what it is
Stayed 3 nights in Apr 2025

10/10 Excellent

Shuyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2025

2/10 Terrible

Valery

Travelled with partner
Disliked: Amenities
Bathroom was dirty and the shower flooded the bathroom. Room was not clean. Worst experience! They did nothing to comfort us when we reported the dirty toilet and flooded bathroom. Only stayed 1/3 days! Checked out the very next day and found the Fontenot
Stayed 3 nights in Apr 2025

6/10 Okay

taylor

Stayed 2 nights in Apr 2025

4/10 Poor

guy

Stayed 2 nights in Apr 2025

4/10 Poor

Benjamin, SEATTLE

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Manager was nice. Inside was a bit wanting. Breakfast too expensive. Audacity to expect $26 for coffee. “Coffee pot is put out into lobby only after breakfast.” So I had to buy a $6 coffee across the street before going out for a run at 7:30 am. I had breakfast for $26 on day 1 for its convenience. Nice hot eggs but on day 2, the gall of the morning reception to state the policy was $26 for just a cup of coffee was beyond and shocked the conscience. I depleted in room coffee by declining room service day 1, and used it up on day 0, afternoon of arrival on red eye from Seattle. On Night 2, evening, night clerk declined to allow me to take a complimentary water up to my room; which had been allowed in friendliness on night 1 a because again, I had declined room service and bottles of water were taken to drink on day 0 (arrival). I also bought about $18 in snacks on the concession on night 0. This property needs some TLC and training on freebies to normal guests. The lady manager is doing a good job with what she’s got. Need some more staff training and I need a free hotel room with Marriott Bonvoy or AC for this below expectation experience. Thank you. At least everyone was hospitable, southern and polite, but you cannot reason or explain with some people. It makes perfect sense to me that coffee and water were depleted because I declined room cleaning on Morning 1. Please consider issuing a (partial) refund or offering a complementary night voucher. Thank you very much.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaneasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a great hotel in a fantastic location just one block from Bourbon Street. The staff are friendly and helpful, the room was clean. It was unfortunate that they could not provide a remote for the tv (not that it really mattered as the French Quarter is much more interesting), that the room safe was not operable, and that the shower did not work too well. It is in an amazing location, convenient for the party animals, and those wanting to explore this amazing city. The St Charles Streetcar passes right by the hotel so convenience could not. E better. A little attention to detail and it would have been amazing.
Stayed 3 nights in Apr 2025