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Hilton Garden Inn New Orleans French Quarter/CBD

3.5 star property

Photo gallery for Hilton Garden Inn New Orleans French Quarter/CBD

Exterior
Restaurant
Deluxe Room, 1 King Bed
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • Bar

Explore the area

View map
821 Gravier St, New Orleans, LA, 70130
  • Caesars Superdome
    ‪10 min walk‬
  • Ernest N. Morial Convention Center
    ‪16 min walk‬
  • National World War II Museum
    ‪16 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Bathtub), City View, Snack Room

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility, Bathtub), City View, Snack Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower), City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower), City View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub, City View

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

7.8 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Bathroom shower

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

Hilton Garden Inn New Orleans French Quarter/CBD is centrally located in New Orleans, a 3-minute walk from Immaculate Conception Church and 6 minutes by foot from Lafayette Square. .This hotel is 0.5 mi (0.8 km) from Saenger Theatre and 0.6 mi (0.9 km) from Audubon Insectarium.

What's nearby

  • Bourbon Street - 3 min walk - 0.3 km
  • Saenger Theatre - 7 min walk - 0.6 km
  • Caesars Superdome - 10 min walk - 0.8 km
  • Ernest N. Morial Convention Center - 16 min walk - 1.4 km
  • National World War II Museum - 16 min walk - 1.4 km

Getting around

  • Carondelet at Gravier Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 15 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Brother's Food Mart And Fried Chicken - ‬2 min walk
  • ‪Gallier's Restaurant & Oyster Bar - ‬3 min walk
  • ‪W XYZ Bar - ‬1 min walk
  • ‪Above The Grid - ‬2 min walk
  • ‪Good Catch | Thai Urban Bistro - ‬1 min drive

About this property

Hilton Garden Inn New Orleans French Quarter/CBD

Hotel with a rooftop terrace, steps from Immaculate Conception Church
Hilton Garden Inn New Orleans French Quarter/CBD offers 155 accommodations with MP3 docking stations and laptop-compatible safes. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 155 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in New Orleans? This hotel has 1991 square feet (185 square meters) of space consisting of conference space and a meeting room.
To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hilton Garden Inn New Orleans French Quarter/CBD has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 46 per night; includes in/out privileges)

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,991 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 14.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

French Quarter/CBD
Hilton Garden Inn French Quarter/CBD
Hilton Garden Inn French Quarter/CBD Hotel
Hilton Garden Inn French Quarter/CBD Hotel New Orleans
Hilton Garden Inn French Quarter/CBD New Orleans
Hilton Garden Inn New Orleans
Hilton Garden Inn New Orleans French
Hilton Garden Inn New Orleans French Quarter/CBD
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn Cbd
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn New Orleans French Quarter/CBD New Orleans

Hilton Garden Inn New Orleans French Quarter/CBD Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 424 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 103 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was terrible
Stayed 1 night in Mar 2025

6/10 Okay

Evelyn

Stayed 1 night in Jun 2025

4/10 Poor

Mohamed

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Haolin

Stayed 3 nights in Mar 2025

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was closed ! Ice machines didint work . Had to go to different floors to find one that worked. Rooms were just okay. Location is the only reason to justify staying there again .
Stayed 1 night in Jun 2025

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was closed! I reserved there because of the pool. Totally dissappointed!!!!
Stayed 2 nights in May 2025

6/10 Okay

Kathleen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The air -conditioner was very loud, so I did not sleep.There was a Beattie in my towel when opened it. There was no coffee in the early morning when we were told there would be.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to everything in the French Quarter, with nice staff. Valet seemed lazy, no cups in room.
Stayed 1 night in Jun 2025

10/10 Excellent

Marquitta

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away in NOLA

Very nice. Great location. We would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Jamesa

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay here again
Stayed 2 nights in May 2025

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean, location was convenient
Stayed 4 nights in May 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room phone didn't work I had to go down to lobby to report the toilet clogged .It was fixed quickly. Very nice stay
Stayed 6 nights in May 2025

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Rosemarie Luz, Troy

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Apr 2025

10/10 Excellent

Dominique

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel that is in walking distance

Came to Nola for jazz fest and stayed here during our visit. This hotel was perfect for our stay and met our needs. Would recommend staying here.
Stayed 3 nights in Apr 2025

10/10 Excellent

Moramay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Jaime

Travelled with family
Disliked: Cleanliness, staff & service
Very difficult parking but offered garage. Unfortunately only daily rates so needed to pay a full day when our flight didn’t get us to the hotel until 4am. Our room was downgraded. Front desk staff was not available. Pantry in lobby not stocked with water or any beverages. Downgraded room was not clean. Rust and hair in shower. Black marks on the sheets of one bed. Blue stains on pillowcases.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with a dog.
Stayed 2 nights in Apr 2025

4/10 Poor

Amanda

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
All you hear is elevators all night going up and down. Didn’t like that parking wasn’t included, and also housekeeping left our door open after cleaning it. Luckily nothing was missing but that is just an unacceptable oversight.
Stayed 3 nights in Apr 2025

4/10 Poor

Wesley

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was not ready until almost 6pm. Did not get a room with a view as purchased. Floor was not vacuumed as there were beads all over. Bathroom fan did not work. Light was out. Drain didn't work properly in shower. Bed was creaky and it was our honeymoon. Hotel said they would call to possibly fix charges and never did.
Stayed 3 nights in Apr 2025