Hilton Garden Inn New Orleans French Quarter/CBD

3.5 star property

Photo gallery for Hilton Garden Inn New Orleans French Quarter/CBD

Exterior
Restaurant
Deluxe Room, 1 King Bed
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
821 Gravier St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Caesars Superdome
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower), City View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Room, 1 King Bed, Accessible (Mobility, Bathtub), City View, Snack Room

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub, City View

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

7.8 out of 10
Good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New Orleans

With a stay at Hilton Garden Inn New Orleans French Quarter/CBD, you'll be centrally located in New Orleans, steps from Immaculate Conception Church and within a 10-minute walk of Lafayette Square. .This hotel is 0.5 mi (0.8 km) from Saenger Theatre and 0.6 mi (0.9 km) from Audubon Insectarium.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Bourbon Street - 3 min walk - 0.3 km
  • Saenger Theatre - 7 min walk - 0.6 km
  • Caesars Superdome - 10 min walk - 0.8 km
  • Caesars New Orleans Casino - 11 min walk - 1.0 km

Getting around

  • Carondelet at Gravier Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 15 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Brother's Food Mart And Fried Chicken - ‬2 min walk
  • ‪W XYZ Bar - ‬1 min walk
  • ‪Gallier's Restaurant & Oyster Bar - ‬3 min walk
  • ‪Daisy Dukes Express - ‬3 min walk
  • ‪Two Chicks Cafe CBD - ‬1 min walk

About this property

Hilton Garden Inn New Orleans French Quarter/CBD

Hotel with a rooftop terrace, steps from Immaculate Conception Church
Hilton Garden Inn New Orleans French Quarter/CBD offers 155 accommodations with laptop-compatible safes and safes. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 155 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in New Orleans? This hotel has 1991 square feet (185 square meters) of space consisting of conference space and a meeting room.
To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hilton Garden Inn New Orleans French Quarter/CBD has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,991 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 14.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

French Quarter/CBD
Hilton Garden Inn French Quarter/CBD
Hilton Garden Inn French Quarter/CBD Hotel
Hilton Garden Inn French Quarter/CBD Hotel New Orleans
Hilton Garden Inn French Quarter/CBD New Orleans
Hilton Garden Inn New Orleans
Hilton Garden Inn New Orleans French
Hilton Garden Inn New Orleans French Quarter/CBD
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn Cbd
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn New Orleans French Quarter/CBD New Orleans

Hilton Garden Inn New Orleans French Quarter/CBD Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 429 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 107 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Stayed 3 nights in Oct 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was a great location, and my room was both excellent and well maintained. It's the little, easy to fix things this Hilton needs to focus on. For example, how hard is it to keep water, coffee and tea in the lobby for guests? Second, you had floor space dedicated to a small store in the lobby but it was very poorly maintained and had the look of a 1970s era Soviet grocery store. Finally, a little training for front desk staff would go a long way.
Stayed 3 nights in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Britney

Stayed 2 nights in Oct 2025

10/10 Excellent

Kina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

6/10 Okay

Kimberly, Gray

Travelled with family
Liked: Cleanliness, staff & service
They could of given better parking n elevator instructions
Top of building pool view
The pool on 18th floor
Valet parking ends on 6th floor ,pay to park ends on 10 floor
Stayed 2 nights in Oct 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel looks n
Stayed 4 nights in Oct 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 1 working elevator, which causes delays for everyone. Great location
Stayed 2 nights in Oct 2025

6/10 Okay

Brittany

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel is walking distance to everything! We walked to restaurants and smoothie king for concert. Front desk and housekeeper were very nice. Only two complaints I have is furniture in rooms and be updated and some people were arguing in the halls at like 2am. Other than that rooms were clean and everything esle was fine.
Stayed 2 nights in Oct 2025

2/10 Terrible

Rasheed

Disliked: Staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Oct 2025

6/10 Okay

Clarence

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Great location, rooms could use better lighting and updates
Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

10/10 Excellent

Tequila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Using the app was perfect and the staff was awesome. Lorena & Tiffany great job ladies!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Overnight Stay

Great overnight stay for our cruise. Perfect location - close to everything.
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The outside of the property was not maintained properly. It looked damaged and outdated
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashli

Stayed 1 night in Jun 2025

6/10 Okay

Wendy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Great food rooms could use some work.

Best thing hotel was the food. Great food. Rooms which were supposedly newly renovated were not the greatest. Staff was super great. Hotel carpet in hallway smelled weird. Getting into the room you had to slam your body into the door to open it. Shoulder is hurting. Bathroom shower doors stuck. Took a bit of power to turn on the water in the shower. Bed was hard not normal for a Hilton. Best things about this place are the staff and the food.
Stayed 7 nights in Sep 2025

10/10 Excellent

Kristjan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights, we really enjoyed our stay. Clean, friendly staff, walking distance to many of the main places you’d want to see in New Orleans, and we felt safe. My only qualm is the high parking prices! If you’re bringing a car, you can’t get around the parking fee.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lolethia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Patrica

Travelled with group
Liked: Staff & service
I loved the breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marquise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, reasonable parking.
Stayed 1 night in Aug 2025

2/10 Terrible

Saja

Stayed 1 night in Sep 2025

10/10 Excellent

Marcellus, Norwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect can’t wait for my next visit
Stayed 1 night in Sep 2025

6/10 Okay

Hans Juergen

Travelled with family
Stayed 2 nights in Sep 2025