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Sheraton Metairie - New Orleans Hotel

3.5 star property

Photo gallery for Sheraton Metairie - New Orleans Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Fitness facility
Room, 2 Double Beds
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
4 Galleria Blvd, Metairie, LA, 70001
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Lakeside Shopping Center
    ‪1 min drive‬
  • Place, Serenity Day Spa and Gifts
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

7.0 out of 10
Good
(28 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Exterior
Comfort Inn & Suites At Copeland Tower
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,002 reviews
The price is NZ$213
includes taxes & fees
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About the area

Metairie

With a stay at Sheraton Metairie - New Orleans Hotel in Metairie (Old Metairie), you'll be within a 10-minute drive of Caesars Superdome and Smoothie King Center. .This hotel is 6.5 mi (10.5 km) from Canal Street and 7.1 mi (11.4 km) from Bourbon Street.

What's nearby

  • Metairie Business District - 1 min walk - 0.0 km
  • Lakeside Shopping Center - 1 min drive - 1.1 km
  • Serenity Day Spa and Gifts - 3 min drive - 2.2 km
  • Canal Street - 10 min drive - 12.2 km
  • Bourbon Street - 11 min drive - 12.9 km

Getting around

  • Cemeteries Transit Terminal - 5 min drive
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪Chicken Salad Chick - ‬3 min drive
  • ‪Acme Oyster House - ‬2 min drive
  • ‪Little Tokyo Restaurant - ‬9 min walk
  • ‪Sushi Nami - ‬3 min drive

About this property

Sheraton Metairie - New Orleans Hotel

Sheraton Metairie - New Orleans Hotel offers 181 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 27-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 181 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with Cajun/Creole cuisine at Zuby's Restaurant, a family restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Metairie? This hotel has 5851 square feet (544 square meters) of space consisting of a conference center and 6 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Zuby's Restaurant - This family restaurant specializes in Cajun/Creole cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Zuby's Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (5,851 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 15.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metairie Hotel New Orleans

Metairie Sheraton

Sheraton Hotel Metairie

Sheraton Hotel Metairie New Orleans

Sheraton Metairie

Sheraton Metairie Hotel

Sheraton Metairie Hotel New Orleans

Sheraton Metairie New Orleans

Sheraton Metairie New Orleans Hotel

Sheraton New Orleans Metairie

Sheraton Metairie New Orleans Hotel Metairie

Sheraton Metairie New Orleans

Sheraton Metairie - New Orleans Hotel Hotel

Sheraton Metairie - New Orleans Hotel Metairie

Sheraton Metairie - New Orleans Hotel Hotel Metairie

Sheraton Metairie - New Orleans Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 383 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 108 out of 1001 reviews
Rating 2 - Terrible. 97 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jesse

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I reserved and payed for an ADA wheelchair accessible room I did not get one even though I had confirmed reservations I was not offered any help to find a suitable substitute room
Stayed 2 nights in Dec 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is good and as for my stay it’s always awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Netyka M., Texas City

Stayed 1 night in Nov 2025

8/10 Good

Kerry

Stayed 1 night in Nov 2025

2/10 Terrible

Kerry

Stayed 1 night in Oct 2025

10/10 Excellent

elmo

Stayed 1 night in Nov 2025

10/10 Excellent

Stence

Stayed 1 night in Oct 2025

10/10 Excellent

Farasatullah

Stayed 1 night in Oct 2025

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Staff & service
I was there for a church trip we were told we have certain accommodations such as the conference room for extended hours however we were forced out of the room and given a small conference room with a non movable table for 200+ people buffet breakfast was not refreshed
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, quiet hotel near restaurants and airport.
Stayed 1 night in Jul 2025

10/10 Excellent

ANTHONY, Chicago

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in May 2025

8/10 Good

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to shopping
Stayed 1 night in Mar 2025

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Khoi

Liked: Cleanliness, staff & service, property conditions & facilities
it's nice overall. Clean, free parking garage is nice. The room was clean and nice in general. Would recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff were very friendly
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only complaint was the AC wasnt really cooling. I had to lower it to 63 on a 2 night stay and the coolest it got was 73 degrees.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Feb 2025