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Ace Hotel Brooklyn

4.0 star property

Photo gallery for Ace Hotel Brooklyn

Front of property
Reception
Suite, 1 King Bed
Reception
Double Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Barclays Center Brooklyn
    ‪11 min walk‬
  • Wall Street
    ‪6 min drive‬
  • Brooklyn Cruise Terminal
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Room (Small)

Minibar, in-room safe, individually decorated, individually furnished

Room (Small)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room, Accessible (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium Skyline)

Room (Medium Skyline)

Room (Medium Skyline)

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Brooklyn

With a stay at Ace Hotel Brooklyn, you'll be centrally located in Brooklyn, within a 5-minute drive of Barclays Center Brooklyn and Prospect Park. .This luxury hotel is 2.3 mi (3.8 km) from Brooklyn Cruise Terminal and 2.9 mi (4.7 km) from Wall Street.

What's nearby

  • Barclays Center Brooklyn - 11 min walk - 1.0 km
  • Wall Street - 6 min drive - 4.8 km
  • Brooklyn Cruise Terminal - 6 min drive - 3.8 km
  • Brooklyn Bridge - 8 min drive - 5.7 km
  • One World Trade Center - 9 min drive - 6.2 km

Getting around

  • Hoyt - Schermerhorn Sts. Station - 2 min walk
  • Brooklyn Flatbush Avenue Station - 8 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Junior's Restaurant - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Devocion - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk

About this property

Ace Hotel Brooklyn

Luxury hotel with a fitness center and a 24-hour front desk
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 287 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a ballroom.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 936 out of 1207 reviews
Rating 8 - Good. 182 out of 1207 reviews
Rating 6 - Okay. 52 out of 1207 reviews
Rating 4 - Poor. 19 out of 1207 reviews
Rating 2 - Terrible. 18 out of 1207 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Annie

Business traveller
Liked: Cleanliness
No hot water in the shower. Yes, I waited a long time. Bathroom sink was clogged. Shower design is so poor and should be fixed. There is no door, but also no design plan for keeping the water in and it floods the entire bathroom floor. This especially sucked when my slippers were soaking wet after a freezing cold shower. And then I had to deal with packing those in garbage bags in my luggage… The restaurant that used to be in the lobby has closed and there was no advertisement or information about this at booking. Another big disappointment. The Ace used to be better than this. I was/am surprised by this experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Xinyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Jaitaysia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

BK Stand Up!

Although this was a 1-night stay, I was stunned at how beautiful the hotel was. The photos do no justice. It is really beautiful, and a relaxing atmosphere. Low lights, earthy tones all around, room was very modern and the view was amazing from the 11th floor. Beds were very comfortable, bedding was clean and soft to the touch. Overall, 9 out of 10. Hopefully, I have the opportunity to visit this beauty again and fully bask in the ambiance.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveller
Liked: Staff & service, property conditions & facilities
Food and bar cocktails were awesome ,great staff !
Stayed 1 night in Jan 2025

4/10 Poor

Ronald, Marblehead

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was noisy, small, sounded like we were in a wind tunnel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic spot!
Stayed 2 nights in Jan 2025

10/10 Excellent

Nikole Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, can’t wait to go back!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the ACE Brooklyn whenever I can -- it is really well located between a number of very cute and fun neighborhoods. There are lots of bars and cafes around. The team is VERY friendly and accommodating. The gym is small but nice.
Stayed 3 nights in Jan 2025

8/10 Good

Rashida

Liked: Cleanliness
The restaurant is closed for renovations which also means no in room dining. I love it here otherwise. But this was inconvenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere, staff was professional and friendly, room was very comfortable… and great Brooklyn location.
Stayed 2 nights in Jan 2025

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Monica

Stayed 2 nights in Jan 2025

8/10 Good

Kris

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A nice hotel but no coffee in the room!

Ace is a very nice hotel, good location, comfortable and neat rooms, no extras. Disappointed that there was no coffee in the room, which which is unheard of for any hotel - at least this is the first hotel I’ve stayed at in 40+ years without coffee packets, sugar, sweetener in the room.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vibe with friendly staff

Loved Ace Hotel. Great location to enjoy Brooklyn. Staff and amenities were fabulous. Will definitely come back
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay. Clean, quiet, and close to attractions.
Stayed 1 night in Jan 2025

10/10 Excellent

NELS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Might be the only NYC hotel I stay at now

The location is in a great part of Brooklyn. Access to many MTA lines to get to Manhattan, Queens, as well as Brooklyn restaurants, bars, parks, museums. Staff were all friendly, attentive, and helpful with suggestions and services.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Rhonda, Huntington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

2/10 Terrible

Joey

Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Carla

Liked: Amenities
Loved the beds. Decent sexed room. Best part is the parking garage across the street. Very convenient if you have a rental car. Will be staying here again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Brooklyn

We lived in Brooklyn for a long time but moved away a few years ago. We visit at least 2x per year and always stay at the Ace.
Stayed 3 nights in Jan 2025