Ace Hotel Brooklyn

4.0 star property

Photo gallery for Ace Hotel Brooklyn

Front of property
Suite, 1 King Bed
Reception
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Barclays Center Brooklyn
    ‪11 min walk‬
  • Brooklyn Bridge
    ‪3 min drive‬
  • Brooklyn Cruise Terminal
    ‪5 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

Room (Small)

9.6 out of 10
Exceptional
(66 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Double Room

9.0 out of 10
Wonderful
(59 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room (Medium)

9.6 out of 10
Exceptional
(100 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Medium)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room (Medium Skyline)

9.2 out of 10
Wonderful
(44 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Brooklyn

With a stay at Ace Hotel Brooklyn, you'll be centrally located in Brooklyn, within a 5-minute drive of Barclays Center Brooklyn and Prospect Park. .This luxury hotel is 2.3 mi (3.8 km) from Brooklyn Cruise Terminal and 2.9 mi (4.7 km) from Wall Street.

What's nearby

  • Barclays Center Brooklyn - 11 min walk - 1.0 km
  • Brooklyn Bridge - 3 min drive - 2.5 km
  • Brooklyn Cruise Terminal - 5 min drive - 3.2 km
  • Wall Street - 5 min drive - 3.9 km
  • One World Trade Center - 7 min drive - 4.9 km

Getting around

  • Hoyt - Schermerhorn Sts. Station - 2 min walk
  • Brooklyn Flatbush Avenue Station - 8 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Junior's Restaurant - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Devocion - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Burger King - ‬3 min walk

About this property

Ace Hotel Brooklyn

Luxury hotel with a fitness center and a 24-hour front desk
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 287 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a ballroom.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 963 out of 1235 reviews
Rating 8 - Good. 181 out of 1235 reviews
Rating 6 - Okay. 54 out of 1235 reviews
Rating 4 - Poor. 20 out of 1235 reviews
Rating 2 - Terrible. 17 out of 1235 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Salome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in May 2025

8/10 Good

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here…good location, rooms were very clean, beautiful lobby
Stayed 3 nights in Apr 2025

10/10 Excellent

Kirsten

Stayed 1 night in Apr 2025

10/10 Excellent

Kirk

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was under renovations. Would’ve loved to had that experience but overall great stay and time. Highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wayne, Armonk

Stayed 1 night in Apr 2025

2/10 Terrible

Karen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is horrible

The value for money at this hotel was some of the worst I have experienced.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sophie

Stayed 1 night in Apr 2025

10/10 Excellent

Chantee

Liked: Amenities
Amazing service and amenities!
Stayed 1 night in Apr 2025

10/10 Excellent

Lacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

6/10 Okay

Lama

Disliked: Staff & service, amenities, property conditions & facilities
Smelt like febreeze, huge room with what looks like an old school's furniture. Felt old and bed was uncomfortable. Really underwhelming overall. I regret paying as much as I did.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the architecture and design. Wonderful lobby large and lively. The room felt large and personally decorated. Very importantly, while we were only on the 4th floor there was silence for sleeping. That is impressive in New York
Stayed 3 nights in Apr 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Venue was in a nice area and staff were very nice. Highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Chaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Apr 2025

8/10 Good

Scott, Mountain Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vibrant and stylish Brooklyn hotel with decent size rooms and nice bedding. This would be a five star rating if the gym were better. It’s adequate but they try so hard (and use so much space) creating a 1980’s Golds Gym vibe (why?) that they neglect some essentials, like a Peloton bike and a cable machine.
Stayed 1 night in Apr 2025

10/10 Excellent

Desiree

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating hotel staff. Restaurant is separate from hotel so room service is a bit of a mess but the food is good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Edmond Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great two-night stay while visiting family.
Stayed 2 nights in Apr 2025

8/10 Good

Yingwei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel. just they charge everything. not even a free tea bag
Stayed 1 night in Apr 2025

10/10 Excellent

Ashok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, room, location
Stayed 5 nights in Mar 2025

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service
Ace Hotel was a great place to stay, right by a subway that connected us to Manhattan and other areas of Brooklyn. Staff on the front desk were friendly (apart from the cafe staff in the morning when all you wanted was a coffee) but would recommend going to the bagel place next door. Fantastic rooms with great views and were made up to have a bath following long days of walking around the city.
Stayed 5 nights in Apr 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and eclectic
Stayed 1 night in Mar 2025

10/10 Excellent

Ruth Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024