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Sheraton Brooklyn New York Hotel

4.0 star property

Photo gallery for Sheraton Brooklyn New York Hotel

Exterior
Lobby
Reception
Bar (on property)
Room, 1 King Bed, Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
228 Duffield Street, Brooklyn, NY, 11201
  • Place, Barclays Center Brooklyn
    ‪16 min walk‬
  • Place, Brooklyn Bridge
    ‪3 min drive‬
  • Place, Brooklyn Cruise Terminal
    ‪8 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds (Club Level)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Club Level)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(203 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(86 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Club Level)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Club Level)

7.2 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds

7.6 out of 10
Good
(7 reviews)
  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Balcony

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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View from property
Aloft New York Brooklyn
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  • Free WiFi
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4.1 out of 5, Very good, 1,039 reviews
The price is NZ$285
includes taxes & fees
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Aloft New York Brooklyn

About the area

Brooklyn

With a stay at Sheraton Brooklyn New York Hotel, you'll be centrally located in Brooklyn, within a 5-minute drive of Barclays Center Brooklyn and Prospect Park. .This hotel is 2.8 mi (4.5 km) from Brooklyn Cruise Terminal and 3 mi (4.8 km) from Wall Street.

What's nearby

  • Barclays Center Brooklyn - 16 min walk - 1.4 km
  • Brooklyn Bridge - 3 min drive - 1.8 km
  • Wall Street - 4 min drive - 3.2 km
  • One World Trade Center - 7 min drive - 5.3 km
  • Brooklyn Cruise Terminal - 8 min drive - 5.6 km

Getting around

  • Jay St. - Tech Station - 3 min walk
  • Brooklyn Flatbush Avenue Station - 13 min walk
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive

Restaurants

  • ‪Tio Pio - ‬2 min walk
  • ‪Chihiro Tea - ‬1 min walk
  • ‪Little Pizza Parlor - ‬1 min walk
  • ‪Gong Cha - ‬2 min walk
  • ‪Dig - ‬2 min walk

About this property

Sheraton Brooklyn New York Hotel

Hotel with a restaurant, near Barclays Center Brooklyn
Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 321 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers.
Take in the views from a garden and make use of amenities such as wireless internet access (surcharge) and concierge services. Additional amenities at this hotel include wedding services, a television in a common area, and a ballroom.
Grab a bite to eat at Avere, a restaurant which features a bar/lounge, or stay in and take advantage of the room service.
Featured amenities include wired internet access (surcharge), limo/town car service, and a computer station.
Avere - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Avere

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (58 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 666 out of 1376 reviews
Rating 8 - Good. 329 out of 1376 reviews
Rating 6 - Okay. 190 out of 1376 reviews
Rating 4 - Poor. 93 out of 1376 reviews
Rating 2 - Terrible. 98 out of 1376 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Stayed 1 night in Jul 2025

10/10 Excellent

Nahil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleanliness
Stayed 6 nights in Jul 2025

4/10 Poor

Jeremy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When we checked into the hotel at 1:30am, our AC was not working. In the middle of a heat wave, this is obviously unacceptable. I went down to inform the front desk who then noted that they would send a fan up to the room and inform engineering (it was 1:30am, so I understand someone may not be onsite). No one gave us an update the next day in any capacity as to whether or not engineering would come. After having a day in the city, we came back and let front desk know that our AC was still broken. They sent a tech up immediately who fiddled around with the thermostat, replaced a filter, and came back 3 minutes later with another fan. Both nights the room ranged in the 80-83 degree range which is obviously very uncomfortable. Oh, and the room didn’t have access to Wi-Fi for the first night. It’s a shame as check in was smooth, the hotel isn’t bad aesthetically, and it’s located in a good area. This AC thing really bothered me and made me uncomfortable for two straight nights - not something you want for your guests.
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Stayed 1 night in Jul 2025

2/10 Terrible

APRIL

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Salem

Stayed 3 nights in Jul 2025

10/10 Excellent

Gwendolyn

Stayed 1 night in Jul 2025

4/10 Poor

Frances

Very uncomfortable
Stayed 5 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Nara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Jul 2025

6/10 Okay

Saidou

Stayed 5 nights in Jul 2025

10/10 Excellent

Enid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very attentiveand provided excellent customer service. The room was cleaned each day with fresh towels and toiletries provided. Hotel is close to shopping and restaurants which is very convenient.
Stayed 6 nights in Jul 2025

10/10 Excellent

ADRIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Renee

Stayed 2 nights in Jul 2025

8/10 Good

Dyé

Stayed 12 nights in Apr 2025

4/10 Poor

DAVID

Disliked: Staff & service, property conditions & facilities

Great location but little else to recommend it

The hotel is conveniently located right across from DeKalb Market and food hall, so great for shopping (Primark, Target, Sephora and others right across the street) plus lots of great restaurants, including Katz Deli. But the hotel is old and has not been maintained well. In our bathroom there was a support bar in the shower that had rusted through and came right out of the wall. An elderly or infirm person, or even a child, could easily have been injured while using it. Don’t rely on the car service they push for rides to the airport. The driver didn’t show up for our early morning ride to JFK. Happily there was an Uber nearby.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 5 nights in Jul 2025

10/10 Excellent

Alvin E, Vieux Fort

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to everything, shopping, restaurants, grocery stores, discount stores, subway, buses. Everything is within walking distance
Stayed 12 nights in Jul 2025

6/10 Okay

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property has gone down over the years. Fitness center was extremely dirty. Machines were disgusting like it hasn’t even been disinfected in a long time. Top Bed comforter had a rip and room floor hadn’t been swept properly.
Stayed 1 night in Jul 2025

6/10 Okay

Raphael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to crash. Staff was nice.
Stayed 3 nights in Jul 2025

6/10 Okay

Roberto

Business traveller
Disliked: Amenities, property conditions & facilities
Furnishings are in disrepair.
Stayed 2 nights in Jul 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025