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Sheraton Brooklyn New York Hotel

4.0 star property

Photo gallery for Sheraton Brooklyn New York Hotel

Reception
Bar (on property)
Lobby
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
228 Duffield Street, Brooklyn, NY, 11201
  • Place, Brooklyn Tabernacle
    ‪3 min walk‬
  • Place, Brooklyn Paramount
    ‪5 min walk‬
  • Place, Manhattan Bridge
    ‪9 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 2 Double Beds (Club Level)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Club Level)

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(211 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(88 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Club Level)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Club Level)

7.2 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds

7.6 out of 10
Good
(7 reviews)
  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property
Aloft New York Brooklyn
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,074 reviews
The price is NZ$194
includes taxes & fees
2 Feb - 3 Feb
Aloft New York Brooklyn

About the area

Brooklyn

With a stay at Sheraton Brooklyn New York Hotel, you'll be centrally located in Brooklyn, within a 5-minute drive of Barclays Center Brooklyn and Brooklyn Bridge. .This hotel is 3 mi (4.8 km) from Wall Street and 3.1 mi (4.9 km) from New York University.

What's nearby

  • Brooklyn Tabernacle - 3 min walk - 0.3 km
  • Brooklyn Paramount - 5 min walk - 0.4 km
  • New York Transit Museum - 6 min walk - 0.6 km
  • Manhattan Bridge - 9 min walk - 0.8 km
  • Barclays Center Brooklyn - 16 min walk - 1.4 km

Getting around

  • Hoyt St. Station - 3 min walk
  • Brooklyn Flatbush Avenue Station - 12 min walk
  • John F. Kennedy Intl. Airport (JFK) - 59 min drive

Restaurants

  • ‪Tio Pio - ‬2 min walk
  • ‪Chihiro Tea - ‬1 min walk
  • ‪BonChon Chicken - ‬2 min walk
  • ‪Little Pizza Parlor - ‬1 min walk
  • ‪Kimoto Rooftop - ‬1 min walk

About this property

Sheraton Brooklyn New York Hotel

Hotel with a restaurant, near Barclays Center Brooklyn
Sheraton Brooklyn New York Hotel offers 321 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 321 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers.
Take in the views from a garden and make use of amenities such as wireless internet access (surcharge) and concierge services. Additional amenities at this hotel include wedding services, a television in a common area, and a ballroom.
Grab a bite to eat at Avere, a restaurant which features a bar/lounge, or stay in and take advantage of the room service.
Featured amenities include wired internet access (surcharge), limo/town car service, and a computer station.
Avere - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Avere

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (58 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 712 out of 1453 reviews
Rating 8 - Good. 338 out of 1453 reviews
Rating 6 - Okay. 208 out of 1453 reviews
Rating 4 - Poor. 96 out of 1453 reviews
Rating 2 - Terrible. 99 out of 1453 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Laird

Stayed 3 nights in Oct 2025

2/10 Terrible

Rachael

Stayed 2 nights in Nov 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location. Clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexis

Stayed 5 nights in Oct 2025

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good.
Stayed 3 nights in Oct 2025

6/10 Okay

Zayed

Disliked: Cleanliness
The pricing and the quality does not match. This hotel needs to be renovated completely
Stayed 3 nights in Oct 2025

10/10 Excellent

Carissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Danny and Teri are both amazing! They both went above and beyond to provide excellent customer service and address any concerns we had. Their professionalism and positive energy made our stay exceptional. We are excited to return here in December.
Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice room though a little small. The room did have a small refrigerator which was a pleasant surprise and a decent closet and desk. The hotel was clean and the staff very helpful and pleasant. We loved the area and will definitely stay there next time we’re in town!
Stayed 2 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Staff & service, property conditions & facilities, room comfort
Hotel was quiet. Check in was efficient
Stayed 2 nights in Oct 2025

6/10 Okay

Beverley

Stayed 3 nights in Oct 2025

8/10 Good

Stephan

Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Stayed 1 night in Oct 2025

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service

You can do better

The bed was terrible, the hotel is a bit worn down, the room was dated and not comfortable. We checked out early
Stayed 4 nights in Oct 2025

10/10 Excellent

Kaiqi

Stayed 2 nights in Oct 2025

4/10 Poor

Yasmiin

Travelled with family, Travelled with group
Disliked: Cleanliness
Sheraton hotel in Brooklyn had nice staff, and good location next to numerous subway stations. Biggest downfall was finding a cockroach in my hotel room after a long day. I can tell cleanliness is not a priority. I felt uncomfortable because I was worried that I would bring it back home. We called staff and they swiftly switched our rooms, but the new room was not clean either even the towels smelt moldy. One of the exterior entrance rooms were broken so it felt unsafe at night. Overall, the stay was bearable as one of the cheaper options, but I would have spent extra money for better accommodations if I had the chance to go back.
Stayed 4 nights in Oct 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
The toilet roll holder was broken off the wall. The shower temperature vacilated constantly and when it ran hot, was nearly scalding. The cleaners were competent and friendly, but the desk staff were impatient at times with basic requests for information. We also requested a quiet room but ended up across from the elevators, above the workout room so that we could hear the machines thunking early and late, and on the 3rd floor facing a very noisy street. For the cost of our 6 night stay, I wouldn't recommend this hotel or stay there again.
Stayed 6 nights in Oct 2025

6/10 Okay

Derek

Room 1002 has issues. The lamps didn’t work, the heat was acting up, the mattress was terrible. They had a mini fridge but no microwave to reheat food. The mattress springs were used up to the point I almost rolled out of bed. The room is to mall to have a desk and chair. The picture on the site made the room look bigger than it was. The price I paid for that room was no where near worth it. The best part was the location but I won’t be staying there again. I was so surprised but the poor quality of the room because this isn’t my first time staying at a Sheraton. I’m a Marriott member and this was the worst.
Stayed 4 nights in Oct 2025

8/10 Good

Jo Anne, STUART

Stayed 2 nights in Oct 2025

6/10 Okay

Caprice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible. Valet was super fast. Room was clean and cosy.
Stayed 2 nights in Oct 2025

8/10 Good

KHOA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

8/10 Good

Hughes Denson

Liked: Amenities
Room floors needed mopping, refrigerator was not cleaned out, previous guest left food and beverages in the fridge again was not removed. Shelves for clothing area was not dusted - headboard not wiped down clean.
Stayed 7 nights in Oct 2025

6/10 Okay

Hussein

Disliked: Property conditions & facilities
Skip
Stayed 7 nights in Oct 2025

10/10 Excellent

Felix

Stayed 5 nights in Sep 2025

6/10 Okay

Hwan Chin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, with shopping and dining options aplenty, but there are other nearby accommodations with same convenience. No breakfast option, so it’s a minus. The hot water pressure for shower was really low, so it was difficult to get a proper water temperature for shower.
Stayed 5 nights in Sep 2025

8/10 Good

Danielle

Stayed 2 nights in Oct 2025