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Citadines Connect Fifth Avenue New York

3.5 star property

Photo gallery for Citadines Connect Fifth Avenue New York

Front of property
Lobby sitting area
Property entrance
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
15 West 45th Street, New York, NY, 10036
  • Grand Central Terminal
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪6 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds

Premier Room with Two Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

Citadines Connect Fifth Avenue New York is centrally located in New York, a 3-minute walk from 5th Avenue and 5 minutes by foot from Rockefeller Center. .This hotel is 0.3 mi (0.5 km) from Broadway and 0.3 mi (0.5 km) from Times Square.

What's nearby

  • Rockefeller Center - 5 min walk - 0.4 km
  • Bryant Park - 5 min walk - 0.4 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive

Restaurants

  • ‪Tommy Bahama Restaurant | Bar | Store New York - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Mitr Thai - ‬3 min walk
  • ‪Valerie - ‬1 min walk
  • ‪Harvard Club of New York City - ‬4 min walk

About this property

Citadines Connect Fifth Avenue New York

Hotel with a 24-hour business center, a quick walk to 5th Avenue
Citadines Connect Fifth Avenue New York offers 124 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 124 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This hotel also features discounted use of a nearby fitness facility and a vending machine.
Featured amenities include a 24-hour business center, express check-in, and express check-out.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 22 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.69 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 660 out of 1467 reviews
Rating 8 - Good. 398 out of 1467 reviews
Rating 6 - Okay. 210 out of 1467 reviews
Rating 4 - Poor. 90 out of 1467 reviews
Rating 2 - Terrible. 109 out of 1467 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Stayed 1 night in Mar 2025

2/10 Terrible

Ingryd

Stayed 1 night in Feb 2025

10/10 Excellent

Darien Martinez

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Location Location Location
Stayed 2 nights in Mar 2025

10/10 Excellent

Madisen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

German

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Crystal

Stayed 1 night in Mar 2025

10/10 Excellent

Teddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great
Stayed 1 night in Mar 2025

10/10 Excellent

Aramazd

Liked: Cleanliness, staff & service
Lobby bathroom toilet was broken.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Safe area, very clean, easy check in and out and friendly staff.
Stayed 2 nights in Mar 2025

4/10 Poor

Erika

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay here with my friends. Very conveniently located.
Stayed 2 nights in Mar 2025

6/10 Okay

Maxime

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Lindsay, Doylestown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quick breakfast included
Stayed 2 nights in Dec 2024

8/10 Good

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you’re staying for the weekend in NYC, Street parking available first come first serve, and pay the parking meter.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean and staff friendly and helpful!
Stayed 1 night in Mar 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service
We’ve just returned from 5 nights and loved our stay in NYC. The hotel was great, not your luxurious kind of hotel and it did show signs of wear and tear but for the price we paid it was fine. The rooms were small but beds cosy so always had a great nights sleep. Bathroom was small but modern. We had a breakfast of juice, croissants and an apple delivered every morning to our room. Location was great, just off 5th Avenue and a few blocks from Times Square. There was a Starbucks opposite which we visited every morning. The staff were always friendly and helpful and our room was cleaned every other day. We wouldn’t hesitate to stay here again, as a family of four we just wanted somewhere modern and clean to sleep in.
Stayed 5 nights in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
it was clean, well located, and fit the bill
Stayed 1 night in Feb 2025

2/10 Terrible

Tressa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Randell

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

abderrahmane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Jess

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

It was OK

The room was clean and comfortable though cramped. The location was great and convenient to theaters, great dining, subway etc. Our room was not cleaned during our stay, despite requesting a refresh, and the free breakfast was so disappointing we didn't bother after the first day.
Stayed 3 nights in Feb 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was overall great
Stayed 4 nights in Feb 2025