I had a very disappointing and upsetting experience during my stay. The room was dirty upon arrival, which immediately made me uncomfortable. To make matters worse, the elevators were constantly broken or extremely slow, causing long waits and a lot of frustration throughout the stay.
The most disturbing part was a fire department warning announced by the director. A loud alert alarm rang continuously for nearly an hour with no clear explanation of what was happening. We were repeatedly told to remain in our rooms but were given no context, updates, or reassurance. This lack of communication left us emotionally distressed, anxious, and genuinely fearful about what might happen next.
Between the unclean room, non-functioning elevators, and the mishandling of a serious safety situation, this stay was unacceptable. I would not recommend this place to anyone, especially if you value cleanliness, safety, and clear communication during emergencies