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Fairfield Inn & Suites by Marriott New York ManhattanChelsea

2.5 star property

Photo gallery for Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Exterior
Fitness facility
Reception
Room, 1 King Bed
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View map
116 W 28th St, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.2 out of 10
Very good
(67 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.2 out of 10
Very good
(34 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

A stay at Fairfield Inn & Suites by Marriott New York ManhattanChelsea places you in the heart of New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. .This hotel is 0.5 mi (0.8 km) from Empire State Building and 0.7 mi (1.2 km) from Broadway.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 16 min walk - 1.4 km
  • Broadway - 16 min walk - 1.4 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪The Fleur Room - ‬2 min walk
  • ‪Emperor Dumpling - ‬1 min walk
  • ‪Barn Joo Nomad - ‬1 min walk
  • ‪Pioneers Bar NYC - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk

About this property

Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Art Deco hotel with free breakfast and a 24-hour fitness center
Fairfield Inn & Suites by Marriott New York ManhattanChelsea offers 110 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 110 guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Fairfield Inn & Suites by Marriott New York ManhattanChelsea. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea Hotel New York
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott ManhattanChelsea Hotel

Reviews

Fairfield Inn & Suites by Marriott New York ManhattanChelsea Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 515 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

Reviews

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin, Alajuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Howard Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast. Central location.
Stayed 3 nights in Jun 2025

6/10 Okay

Zia

Disliked: Cleanliness, amenities, property conditions & facilities
This place is not at par with the price they charge
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price for location
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Really appreciated the upgrade from Tyla (sp?). Very sweet and accommodating. Would stay again for sure.
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, definitely best bang for buck for the location. Small hotel, but they make the most of every part of the room. Breakfast gets crowded but it was delicious, so it's worth fueling up before heading out for activities. Absolute best part was the rooftop deck, accessible at any time. It was a great place to hang when we didn't wanna sit in our room. This will be our go-to hotel for future NYC visits. And the staff was so friendly, 10/10 experience.
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There were flowers outside every where that were pretty. Everything was with in walking distance. Lots of great dinning options. Staff were great and accommodating, got me a fridge for my insulin. Would definitely stay again.
Stayed 3 nights in Jun 2025

8/10 Good

Alaina Mae, Wichita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good home base while I was in the city visiting friends. The location was convenient to catch the subway or get a ride service. I wanted a place that included breakfast so I could have an easier start to each day and while it was not very fancy it was certainly adequate — think eggs, bacon, muffins, yogurt, fruit and of course, juice and coffee. I was pleased with the cleanliness of my room and for being in midtown it was on the quiet side. If you have a moment, try going up to the rooftop area for some air and a bit of a view.
Stayed 4 nights in May 2025

6/10 Okay

Jay

Stayed 2 nights in Jun 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Noemi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the area it's accessible to a lot of restaurants and cafes.Breakfast needs improvement on their food.
Stayed 4 nights in May 2025

4/10 Poor

Adam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
I loved the location. When we showed up they only had a handicap room left. The staff was kind but The room was nothing like described. There were drain gnats in the showrr, there was no water pressure, there was a leak in the ceiling, and the floor has gaps in the planking. I love staying with Marriott hotels and the reason we bookedis we thought it would match those standards. It did not. I do a lot of consulting and have worked in hospitality and honestly this is one of tge most disappointing experiences I have ever had. The staff made up for it but if I had bokked directly through Marriott I would be requesting a refund.
Stayed 1 night in May 2025

10/10 Excellent

Kerrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying in the flower district and waking up each morning to streets lined with flowers! The hotel front desk staff was very helpful and the room attendant did a great job daily. The breakfast could use more options. Will stay here again!
Stayed 3 nights in May 2025

6/10 Okay

Manoj

Travelled with group
Liked: Staff & service
Option 3 (Highlighting Pros and Cons) The hotel's prime location, with its convenient access to major landmarks and several subway lines, is a clear advantage. Unfortunately, this benefit is overshadowed by the cramped and expensive rooms. A particularly frustrating aspect was the limited breakfast, which offered no vegetarian selections.
Stayed 3 nights in May 2025

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED IT!
Stayed 1 night in May 2025

10/10 Excellent

Vivian Lemes Moreira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great service, all front desk staff were professional and really friendly and helpful. Darrin or Derrick (can’t remember his name) at the front desk was extremely helpful with luggage upon arrival and departure and very friendly! The morning breakfast is good, clean comfy room.
Stayed 3 nights in May 2025

10/10 Excellent

Sivakumar, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, with access to transportation and walking distance to several landmarks; plenty of good food options.
Stayed 4 nights in May 2025

10/10 Excellent

Micaela Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Basdeo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Rooftop terrace.. Closeby to many attractions and shopping.. Would definitely recommend this hotel.. Good breakfast
Stayed 3 nights in May 2025

10/10 Excellent

Vivian Lemes Moreira

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient place to stay, clean and breakfast included
Stayed 3 nights in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
The staff was great. Meagan and Darrin were top notch!! Jay
Stayed 3 nights in May 2025

8/10 Good

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay in this hotel again when im coming back
Stayed 3 nights in May 2025

10/10 Excellent

Matilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

I enjoyed my entire stay thanks to the friendly and courteous staff and comfortable room. I plan to make Fairfield Inn & Suites at Chelsea my go-to for future trips to New York City.
Stayed 3 nights in May 2025