Fairfield Inn & Suites by Marriott New York ManhattanChelsea

3.0 star property

Photo gallery for Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Exterior
Lobby
Reception
City view from property
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Housekeeping

Explore the area

View map
116 W 28th St, New York, NY, 10001
  • Place, 5th Avenue
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

Room, 1 King Bed

8.2 out of 10
Very good
(79 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Double Beds

8.2 out of 10
Very good
(40 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

New York

A stay at Fairfield Inn & Suites by Marriott New York ManhattanChelsea places you in the heart of New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. .This hotel is 0.5 mi (0.8 km) from Empire State Building and 0.7 mi (1.2 km) from Broadway.

What's nearby

  • 5th Avenue - 5 min walk - 0.4 km
  • Museum of Sex - 5 min walk - 0.4 km
  • Chelsea Hotel - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 10 min walk - 0.8 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Luckin Coffee - ‬2 min walk
  • ‪Gregorys Coffee - ‬3 min walk

About this property

Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Fairfield Inn & Suites by Marriott New York ManhattanChelsea offers 110 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 55-inch LED televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 110 guestrooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Fairfield Inn & Suites by Marriott New York ManhattanChelsea. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea Hotel New York
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott ManhattanChelsea Hotel

Fairfield Inn & Suites by Marriott New York ManhattanChelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1004 reviews
Rating 8 - Good. 271 out of 1004 reviews
Rating 6 - Okay. 107 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Stayed 2 nights in Jan 2026

10/10 Excellent

Curvie, Tarrytown

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. I have stayed at this hotel a few times before. Had a lovely time staying at this hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Isaac

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Room was ok no complaints, breakfast great. Loved it & I will book again soon. I did not like I had to make a $250 deposit, I did not see anything related to it in expedia, you should inform that.
Stayed 5 nights in Jan 2026

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

10/10 Excellent

Marlene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very good overall. The facilities were excellent, and we would especially like to highlight the outstanding service provided by the staff. Everyone was extremely kind, attentive, and professional, and made us feel very well taken care of throughout our stay. The only pending matter is that we are still waiting for a response regarding the refund of one night, as due to severe weather conditions and a storm, we had to move our flight forward and cancel that night. We are confident the hotel will get back to us soon regarding this matter. Aside from this, our experience was very positive, and we would gladly recommend the hotel for its quality of service and attention to guests.
Stayed 3 nights in Jan 2026

6/10 Okay

Steven

Business traveller
Liked: Cleanliness
I booked the hotel because I had a 6am work event five mins walk from the hotel. Unfortunately I didn’t get much sleep, the noise from the heater was so loud I had to switch it off. But then there was a loud flooding sound every now and then that seemed to come from the bathroom.i think I managed to get three hours sleep.
Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff. Great location
Stayed 1 night in Jan 2026

10/10 Excellent

Billy Ray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room and bathroom and suitable space
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just another enjoyable stay in New York and I would highly recommend this locations.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Friendly staff and a clean room!
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable, and spacious by New York standards. Staff was very pleasant, and attentive to our requests. The location was excellent, walking distance to most of what we needed and within a block of the subway. There was a little store in the hotel for late night snacks or beverages. Being in the flower district was an added pleasure: it was nice to go out on a January morning and see flowers in bloom arranged along the sidewalk.
Stayed 7 nights in Jan 2026

8/10 Good

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, small but expected when you’re in the city. The staff was friendly and very accommodating.
Stayed 1 night in Jan 2026

10/10 Excellent

MIHOKO, Harwinton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice size clean comfy room.
Stayed 1 night in Jan 2026

10/10 Excellent

Brett

Travelled with group
Liked: Cleanliness, staff & service, amenities
Breakfast was spot on and coffee in the lobby was always hot and fresh. Very nice and accommodating staff.
Stayed 2 nights in Dec 2025

8/10 Good

Kavya

Stayed 3 nights in Dec 2025

8/10 Good

Keisha

Great for the night
Stayed 1 night in Nov 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Need to improve brakefast
Stayed 5 nights in Jan 2026

8/10 Good

Ashish

Stayed 1 night in Dec 2025

10/10 Excellent

Joanne, Flushing

Stayed 5 nights in Jan 2026

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, amazing choice at breakfast and best location (close to several restaurants, shopping and transit options).
Stayed 3 nights in Jan 2026

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No the AC didnt work the heater was in and we could not change the temp and we called the front desk 5 times to.ask them to do.something about it. They said service person wasnt in yet and would sjow up.when they come in. We never seen anyone and the temp got up to 90 degrees. Thats nuts and all we get is a sorry. Its what ever.
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was nice and clean and had everything we needed. Breakfast every morning was so good, and all the staff were wonderful, friendly and very helpful. The location was perfect for our stay in NYC. The restaurants, Times Square, Madison Square Gardens, Empire State Building were all within walking distance. I loved it because we were close to everything but not in all the craziness of Times Square. Highly Recommend this great Marriott Hotel!!!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Silvia, roanoke

Stayed 3 nights in Oct 2025