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Hotel Indigo Lower East Side New York by IHG

4.5 star property

Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse)
Exterior
Suite (Penthouse)
Suite (Penthouse)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Breakfast available

Explore the area

View map
171 Ludlow Street, New York, NY, 10002
  • Place, Brooklyn Bridge
    ‪6 min drive‬
  • Place, Empire State Building
    ‪11 min drive‬
  • Place, Madison Square Garden
    ‪16 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

8.4 out of 10
Very good
(18 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(9 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(48 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View (Mid Floor)

8.4 out of 10
Very good
(43 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(49 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View

7.6 out of 10
Good
(27 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(65 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility)

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Balcony view

Premium Room, 1 King Bed, Balcony, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, City View

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View (High Floor)

8.4 out of 10
Very good
(37 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Freedom Tower View)

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse)

Suite (Penthouse)

  • 186 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is NZ$557
includes taxes & fees
23 Nov - 24 Nov
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About the area

New York

A stay at Hotel Indigo Lower East Side New York by IHG places you in the heart of New York, within a 10-minute drive of Empire State Building and Brooklyn Bridge. .This luxury hotel is 2.7 mi (4.4 km) from Madison Square Garden and 3.2 mi (5.2 km) from Broadway.

What's nearby

  • New York University - 14 min walk - 1.2 km
  • Brooklyn Bridge - 6 min drive - 4.3 km
  • Empire State Building - 11 min drive - 7.4 km
  • Broadway - 15 min drive - 8.1 km
  • Madison Square Garden - 16 min drive - 8.5 km

Getting around

  • 2 Av. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy Intl. Airport (JFK) - 50 min drive

Restaurants

  • ‪Katz's Delicatessen - ‬1 min walk
  • ‪Mr. Purple - ‬2 min walk
  • ‪Ludlow Coffee Supply - ‬1 min walk
  • ‪Blue Ribbon Sushi Izakaya - ‬2 min walk
  • ‪Dirty French - ‬2 min walk

About this property

Hotel Indigo Lower East Side New York by IHG

Luxury hotel with a fitness center and a rooftop terrace
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 294 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at Mr. Purple or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 800 square feet (74 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mr. Purple - Onsite restaurant.
Lobby Bar & Café - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 70 per day)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar & Café
  • Mr. Purple

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.31 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 940 out of 1786 reviews
Rating 8 - Good. 404 out of 1786 reviews
Rating 6 - Okay. 233 out of 1786 reviews
Rating 4 - Poor. 102 out of 1786 reviews
Rating 2 - Terrible. 107 out of 1786 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

sophia

Travelled with group
Liked: Staff & service, amenities
Cafe upstairs for breakfast not a cooked breakfast but it was fast which we liked. AMAZING rooftop. great price. close to transportation. room was very spacious. pillows were not my favorite.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness.
Stayed 2 nights in Jun 2025

10/10 Excellent

Zhanée

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Kerin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice room was clean roof top bar was nice!
Stayed 1 night in Aug 2025

2/10 Terrible

Abdellatif

Business traveller
Disliked: Staff & service, room comfort

Bad management

Check in was bad. Receptionist which apparently was the manager was rude, wasn’t helpful.
Stayed 4 nights in Jul 2025

4/10 Poor

Yuen Shan

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I've stayed at plenty of hotels and this is first bad review I have ever written. The important thing to understand about this property is that they operate an extremely loud nightclub on the 15th floor which is open to the partying crowd who you will be sharing the elevator with on the way to your room. My room was three floors away and I could still feel the bed vibrating from the loud music. When I asked (very politely) to change my room, the front desk clerk responded, "it might have been helpful if you had told us this morning" (I couldn't because I had an all day business meeting). Except for the manager, who was quite helpful, most of the staff were unfriendly and seemed bothered if you asked a perfectly normal question. It was such a lousy experience that I have trouble believing that the good reviews are legitimate.
Vandalized "artwork" in the hallways
Breakfast choices
Stayed 3 nights in Jul 2025

10/10 Excellent

Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, fast service and very nice staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Eunjeong

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The front desk staff were friendly, and check-in was easy. However, our room had AC issues during days when the temperature was over 90°F, which made the stay very uncomfortable. Unfortunately, the hotel refused to offer a refund. The pool hours are also quite limited (10 AM to 4 PM), which isn’t practical for most travelers. The bed was uncomfortable, and on the weekends, noise from outside woke me up multiple times during the night. Overall, I wouldn’t recommend this hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Yoan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this Hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Joanna

Stayed 1 night in Jul 2025

8/10 Good

Warren

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Tammy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Rolonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed three nights for a solo vacation - my room was beautiful, spacious and clean. The bed was comfortable and I had a great view of the city. All of the staff were super friendly and housekeeping came daily. My only recommendation is to stay here on weeknights only (unless your goal is to party all night!) Over the weekend the attached club is extremely rowdy, and the bass rattled the walls and bed (I was on the 12th floor, the club is on the 14th or 15th floor). The front desk staff did warn me as I checked in, so I was prepared with earplugs and still slept okay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Erika Jane

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Baymaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Moises

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Jessy

Stayed 3 nights in Jul 2025

2/10 Terrible

Boris

Disliked: Cleanliness, staff & service, amenities
Very dirty around the area
Stayed 2 nights in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man at the front desk was extremely helpful and pleasant during check in. The club - Mr Purple was a great time too. I would definitely stay here again!!
Rooftop opposite side
Breakfast cafe/bar
Stayed 3 nights in Jul 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Hotel Bar Mr Purple is actually a club. Plays loud music until 2am Friday and 4am Saturday. Our room was a couple floors above so no chance of sleep til 2am/4am. So loud you struggle even to hear the TV just had to sit it out. Then have to sleep late and start day late. Would have been nice to know as I would not have picked this hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
All great
Stayed 1 night in Jul 2025

6/10 Okay

Imene

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk was beyond rude, and no one ever picks up the phone. The doormen and other staff were pleasant- otherwise it was a pleasant stay and clean! The bar at the top was beyond pleasant and the view was incredible!
Stayed 3 nights in Jul 2025