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Hyatt Place New York City/Times Square

4.0 star property

Photo gallery for Hyatt Place New York City/Times Square

Bar (on property)
Creator video
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Fitness facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
350 West 39th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds, City View

7.8 out of 10
Good
(11 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, City View

7.0 out of 10
Good
(13 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(38 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Shower)

8.4 out of 10
Very good
(19 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds

8.0 out of 10
Very good
(46 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa bed)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Beds with Sofa bed)

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds (High Floor)

7.4 out of 10
Good
(30 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (2 Double Bed with Sofabed, High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Bed with Sofabed, High Floor)

7.6 out of 10
Good
(22 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(61 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(133 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

8.4 out of 10
Very good
(175 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (Specialty)

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception
Hampton Inn Manhattan/Times Square South
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 2,153 reviews
The price is NZ$172
includes taxes & fees
12 Apr - 13 Apr
Hampton Inn Manhattan/Times Square South

About the area

New York

With a stay at Hyatt Place New York City/Times Square, you'll be centrally located in New York, within a 10-minute walk of Times Square and Madison Square Garden. .This hotel is 1 mi (1.6 km) from Empire State Building and 1.1 mi (1.8 km) from Rockefeller Center.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Bar Room At Altair - ‬2 min walk
  • ‪Theory Lounge - ‬3 min walk
  • ‪Blue Ruin - ‬2 min walk

About this property

Hyatt Place New York City/Times Square

Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 520 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Hyatt Place New York City/Times Square has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1843 out of 3681 reviews
Rating 8 - Good. 1014 out of 3681 reviews
Rating 6 - Okay. 483 out of 3681 reviews
Rating 4 - Poor. 166 out of 3681 reviews
Rating 2 - Terrible. 175 out of 3681 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Stayed 2 nights in Dec 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and stay. Room was a little small but otherwise very clean and modern. I would stay here again.
Stayed 2 nights in Dec 2025

4/10 Poor

Wayne

Travelled with family
Liked: Cleanliness
The location was great. The room itself and bathroom were very small for a family of three, but clean, and housekeeping was good. The selection at breakfast was good. However, there were loud noises which sounded like drilling on the 8th floor where we stayed, which occurred mainly very late at night, and went into the early morning. The noise was quite startling and loud enough to wake us up on multiple occasions. The duration of the noises varied from seconds to up to three minutes at a time. Upon notifying the front desk on the first night, we were advised that an engineer would come and investigate what was happening, but no engineer ever came, nor any update offered. However, we did notice that housekeeping left two pairs of earplugs in the room on the third day of our stay. Front desk staff communication needs improvement. Although we tried to be understanding, and sought to have the issue resolved, female front desk staff were honestly quite condescending, dismissive and abrupt. It felt as though we were creating the problem and were advised that to move rooms, we would have to be without a room for four hours until another one became avaliable. Had it not been for the busy Christmas season, we would have opted to seek out another hotel. We will not stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us. Close to the train and Times Square. Room was small but modern, spotless and laid out well. Breakfast had enough to please everyone. It was crowded but there were 2 buffet areas and plenty of seating.
Stayed 2 nights in Dec 2025

8/10 Good

Megan

Stayed 3 nights in Dec 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were friendly and helpful. The sleeper sofa needs a new mattress very badly.
Stayed 2 nights in Dec 2025

8/10 Good

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was small but clean. Elevators very busy in the mornings. Shower was not hot. Breakfast was very good.
Stayed 4 nights in Dec 2025

8/10 Good

Taimany

Stayed 4 nights in Nov 2025

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Loved breakfast. Ease of checking in. Utilized the luggage storage
Stayed 2 nights in Dec 2025

4/10 Poor

Khari

Disliked: Cleanliness, staff & service
Rooms were dirty. Handicapped room was damaged and not accessible.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very grateful to get rooms here at the last minute. I found out my reservation for me and my family at Yotel got cancelled as I boarded my plane to NYC, all due to fraud protection on my credit card! The rooms here were a little small but it’s Manhattan. Everything was very clean, beds very comfortable. The free breakfast was good and the staff were outstanding. Thanks 😊
Stayed 4 nights in Dec 2025

10/10 Excellent

Wilbert Rivera

Liked: Cleanliness, amenities, property conditions & facilities
Staff and room was great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yuxin

Stayed 3 nights in Dec 2025

6/10 Okay

Ramil

Staff was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Shironne

Stayed 2 nights in Dec 2025

10/10 Excellent

Pawan Kumar

Stayed 3 nights in Dec 2025

6/10 Okay

Robin F

Liked: Cleanliness, property conditions & facilities
I will say the staff was very courteous the room was clean but the room was extremely extremely noisy during the night I don't know if it was the heat coming on or something in the hallway but I paid $685 for one night and it was not worth it at all I will be calling you when I get back
Stayed 1 night in Dec 2025

8/10 Good

Niya

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2025

8/10 Good

Arthur

Stayed 4 nights in Dec 2025

2/10 Terrible

Susan

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The Room and bathroom IMPOSSIBLY SMALL. A Winter coat took up all tiny closet. No luggage rack as no room for it. Adjoining room noise as if people were in my room. The FAN so loud it hurt. Never had a working phone for calling desk or housekeeping. Bathroom too small for anything on the sink. Nothing! Staff was actually great. Housekeeping good. But ROOM HORRIBLE. 1520 should not be a separate room.
Stayed 4 nights in Dec 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Adriana

Stayed 3 nights in Nov 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness
Sign in room near water said complimentary. So we drank the water. Noticed later in small print that the water was free for members. Otherwise, $6 a bottle. During checkout the lady said don’t worry about it, you won’t be charged. Received our credit card bill and we were indeed charged.
Stayed 4 nights in Nov 2025

8/10 Good

Arun

Stayed 3 nights in Dec 2025