Hyatt Place New York City/Times Square

4.0 star property

Photo gallery for Hyatt Place New York City/Times Square

Restaurant
Creator video
Lobby
Meeting facility
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View map
350 West 39th St, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Room, 1 King Bed

8.4 out of 10
Very good
(143 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

7.2 out of 10
Good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room (2 Double Bed with Sofabed, High Floor)

8.0 out of 10
Very good
(21 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(49 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(116 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(38 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room (2 Double Beds with Sofa bed)

  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (High Floor)

7.4 out of 10
Good
(26 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Shower)

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

7.8 out of 10
Good
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

With a stay at Hyatt Place New York City/Times Square, you'll be centrally located in New York, within a 10-minute walk of Madison Square Garden and Times Square. .This hotel is 0.6 mi (0.9 km) from Broadway and 0.9 mi (1.4 km) from Empire State Building.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Theory Lounge - ‬1 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Chi Restaurant & Bar - ‬1 min walk
  • ‪Steak Frites Bistro - ‬1 min walk

About this property

Hyatt Place New York City/Times Square

Hotel with free breakfast, a quick walk to Madison Square Garden
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 520 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Hyatt Place New York City/Times Square has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Reviews

Hyatt Place New York City/Times Square Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1489 out of 3008 reviews
Rating 8 - Good. 838 out of 3008 reviews
Rating 6 - Okay. 393 out of 3008 reviews
Rating 4 - Poor. 143 out of 3008 reviews
Rating 2 - Terrible. 145 out of 3008 reviews

Reviews

4/10 Poor

Lasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great and easy access to everything but the rooms were tooooo small for 2 people. Rooms are the size as if your on a cruise ship
Stayed 1 night in Jun 2025

8/10 Good

Shaire

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I think the place was fairly decent. No issues, but I had to ask for extra handcloths and towels. But that was resolved quickly. Breakfast was fairly decent, too. People were also nice.
Stayed 2 nights in May 2025

10/10 Excellent

Sadiel

Stayed 3 nights in May 2025

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hyatt was very clean, and they had maid service everyday, which is becoming very rare. The free breakfast had lots of options, pancakes, bacon, bagels,toast, oatmeal, yogurt & then some. We stayed there 4 nights. They had a privacy screen on the window which was helpful because guests from the neighboring hotel could see into the room. Their building was about 30feet away. Even tho the room is small (most rooms in NYC are small unless you're paying the big bucks) it has everything we needed. Including an iron and board, fridge & safe. It's a great location just a few blocks from Broadway. The elevators were a bit slow. They have 4 elevators. But overall the stay was great.
Stayed 4 nights in Jun 2025

8/10 Good

Orlando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The elevetors always pack.
Stayed 4 nights in Jun 2025

10/10 Excellent

Janet, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Timothy R

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. Room was clean but small and needing repair. A larger person would struggle in the bathroom/shower. The breakfast and breakfast room consisted nothing less than a pig trough. Very disappointing food options and dining area, very average.
Stayed 1 night in Jun 2025

10/10 Excellent

Shivali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I like the whole experience. It was nice to stay at this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Claudia Elena

Liked: Cleanliness, amenities, property conditions & facilities
Super small but it’s New York I guess is normal but it was clean and nice great location
Stayed 3 nights in May 2025

8/10 Good

Rhi

Stayed 1 night in Jun 2025

2/10 Terrible

Leanne

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Look elsewhere in NY better alternatives not 4*

Stayed for two nights in Hyatt. Overcrowded, room not suitable for number adults booked, broken to, broken shower door. Sofa bed not made regardless of 3 adult booking. Breakfast was a plus for NY but upon visiting not worthwhile as dangerous and overcrowded. Complained to manager on first day and they advised would review. Upon exit full deposit not returned as made up charge for water which wasnt signified or had. No response on the messages sent after 2 weeks so review left. Only positive about hotel was it had nice pillows. Will not return and disappointed with lack of service feedback upon compliant.
Stayed 2 nights in May 2025

10/10 Excellent

Tonya

Liked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Good location !!
Stayed 3 nights in Apr 2025

10/10 Excellent

Cameron

Stayed 1 night in May 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Stefanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel to stay at, close to Times Square and public transportation. Breakfast and WiFi included!
Stayed 2 nights in Jun 2025

8/10 Good

Shruti

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to walk to Times Square, easy and fast trip to Central Park. Breakfast was great.
Stayed 1 night in Jun 2025

2/10 Terrible

Ugtakhbayar

Stayed 4 nights in Apr 2025

8/10 Good

ANDREW

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Busy little hotel , great for 1-2 nights
Stayed 1 night in Jun 2025

8/10 Good

Dawit Girma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is located in the center. The staff was excellent, except hallway(2nd) and the stair had unpleasant smell. Otherwise very nice. I will recommend this place.
Stayed 1 night in Jun 2025

6/10 Okay

Nitin

Travelled with family
Smaller room; Breakfast was ok.
Stayed 3 nights in May 2025

10/10 Excellent

Byron

Liked: Cleanliness, property conditions & facilities
Dope! Clean, great service, prime location. It’s NYC, parking is always trash!
Stayed 1 night in May 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect if you're in town for a show! Just a couple blocks away from Times Square on a quiet, safe street. The free breakfast that came with a night's stay was delicous, generous and offered a wide variety
Stayed 1 night in Jun 2025

10/10 Excellent

Solange

Stayed 2 nights in May 2025