Sheraton Tribeca New York Hotel

4.0 star property

Photo gallery for Sheraton Tribeca New York Hotel

Bar (on property)
View from room
Lobby lounge
Down duvets, pillow-top beds, in-room safe, desk
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

View map
370 Canal Street, New York, NY, 10013
  • Place, New York University
    ‪10 min walk‬
  • Place, One World Trade Center
    ‪16 min walk‬
  • Place, Brooklyn Bridge
    ‪4 min drive‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

Room, 1 King Bed

8.4 out of 10
Very good
(208 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(60 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(35 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Patio

7.6 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Patio

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

With a stay at Sheraton Tribeca New York Hotel, you'll be centrally located in New York, within a 5-minute drive of New York University and Wall Street. .This hotel is 1.2 mi (1.9 km) from 5th Avenue and 1.4 mi (2.3 km) from Brooklyn Bridge.

What's nearby

  • New York University - 10 min walk - 0.8 km
  • One World Trade Center - 16 min walk - 1.4 km
  • National September 11 Memorial & Museum - 17 min walk - 1.5 km
  • Brooklyn Bridge - 4 min drive - 2.5 km
  • Wall Street - 7 min drive - 3.2 km

Getting around

  • Canal St. Station (W. Broadway) - 2 min walk
  • New York Christopher St. Station - 19 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Nancy Whiskey Pub - ‬2 min walk
  • ‪Pepolino - ‬2 min walk
  • ‪Lucia Pizza Of SoHo - ‬1 min walk
  • ‪Sheraton Tribeca Club Lounge - ‬1 min walk
  • ‪Dunkin' - ‬1 min walk

About this property

Sheraton Tribeca New York Hotel

Hotel with a restaurant, 10-minute walk to New York University
Sheraton Tribeca New York Hotel offers 369 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 369 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Antica Ristorante, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 880 square feet (82 square meters) of space consisting of conference space and 2 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Antica Ristorante - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bistro by Sheraton - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 65 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antica Ristorante
  • Bistro by Sheraton

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 880 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Nearby parking fee: USD 65 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hotel New York Tribeca
Sheraton New York Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel
Sheraton Tribeca Hotel
Sheraton Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel Hotel
Sheraton Tribeca New York Hotel New York
Sheraton Tribeca New York Hotel Hotel New York

Sheraton Tribeca New York Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1064 out of 1775 reviews
Rating 8 - Good. 440 out of 1775 reviews
Rating 6 - Okay. 145 out of 1775 reviews
Rating 4 - Poor. 64 out of 1775 reviews
Rating 2 - Terrible. 62 out of 1775 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher James, Ann Arbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I loved this hotel! Very easy access to stores, dinning and night life! MTA around the corner. Loved it, we would stay here again. We are recent college graduates and we wanted to be downtown, this is the place to be! (The cheese sandwiches at the bodega next door are the best)
Stayed 7 nights in Jul 2025

10/10 Excellent

MONIKA, CARLSBAD

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and friendly. Shower wasn’t working properly and even tho I addressed the problem And supposedly got it fixed it still wasn’t working properly. Either very hot or very cold water was coming out.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Needed to cancel stay due to a personal emergency and called the hotel 6 days before and was told to call the booking site, called the hotel again few days later and was told no refund, and again day before the stay, and they would not give any refund or any credit towards future accomodation. Terrible service and will not stay with Marriott again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Salena

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

The hotel was clean and staff were polite and helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

Rhonda Caver

Travelled with partner
Liked: Staff & service
The best part of our stay was the helpful care and service by Juan, hotel bellhop. He was always so ready to offer advice, help, etc. whenever we needed it. All of the hotels staff were courteous and helpful as well. The worst part of the stay was our initial room assignment. We were in a tiny room that looked like a converted closet (room 614). The bathroom was horrid. Although we spent one miserable night in it, we were ready to go to another hotel if we couldn’t get a better room. It was NOTHING like the picture posted on Expedia. Thank goodness we were able to get another room for the remainder of our stay (room 807) although it still seemed less than what I expected. Someone needs to check out room 618 and turn it back into a storage room.
Stayed 5 nights in Jul 2025

2/10 Terrible

U

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a very very rundown old property and the service is slow and they don’t care to help you with any additional perks or even checking in early seemed impossible! Staff do not seem very happy to be there although Kevin at the concierge desk was amazing. Please ensure he is recognized.
Stayed 1 night in Jul 2025

10/10 Excellent

Tyshio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Jul 2025

4/10 Poor

Farah

Travelled with family
Disliked: Staff & service, amenities
This is not a place for families. The area is not great around the hotel. The walls are very thin and it’s extremely noisy. The staff did not seem knowledgeable and after complaining to a manager, I did not get any response whatsoever other than a bill.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at the Sheraton Tribeca

I had a great stay. The staff was very friendly and helpful with any questions or problems that I had. I would have absolutely no problem staying there again on my next trip to New York.
Stayed 1 night in Jul 2025

10/10 Excellent

wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great area and convenient to train
Stayed 2 nights in Jul 2025

10/10 Excellent

Harman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Viktoria

Travelled with family
Liked: Cleanliness, staff & service
Great location, really well connected with subway links. Rooms and hotel itself are a bit tired and could really do with renovation. Access to the lounge and roof top was a great plus, definitely worth booking at exec level
Stayed 8 nights in Jun 2025

10/10 Excellent

Courtney

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

laurie

Travelled with family
Liked: Cleanliness, amenities
Great room great value. We will be back.
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Stayed 2 nights in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Right off the blue line, great for a short term stay
Stayed 1 night in Jul 2025

10/10 Excellent

Purple

Stayed 5 nights in Jul 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Amenities
Overall good value. Workmanship in the rooms was not up to standards i expected but was ok. Staff was great
Stayed 3 nights in Jul 2025

8/10 Good

Dawn, RUMFORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice. Room was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Jul 2025