The Westin New York Grand Central

4.5 star property

Photo gallery for The Westin New York Grand Central

View from property
Breakfast, lunch, dinner served; American cuisine
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
212 East 42nd Street, New York, NY, 10017
  • Grand Central Terminal
    ‪5 min walk‬
  • Broadway
    ‪14 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪12 min drive‬

Room options

Presidential Suite, 1 King Bed

  • 96 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

  • 67 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed with Sofa bed, View

  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

New York

With a stay at The Westin New York Grand Central, you'll be centrally located in New York, a 5-minute walk from Grand Central Terminal and 15 minutes by foot from Broadway. .This luxury hotel is 0.9 mi (1.4 km) from Empire State Building and 1.1 mi (1.7 km) from Rockefeller Center.

What's nearby

  • Grand Central Terminal - 5 min walk - 0.4 km
  • Rockefeller Center - 12 min walk - 1.1 km
  • Empire State Building - 13 min walk - 1.1 km
  • Broadway - 14 min walk - 1.2 km
  • Times Square - 16 min walk - 1.4 km

Getting around

  • Grand Central - 42 St. Station - 2 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪Docks Oyster Bar - Midtown East, NYC - ‬2 min walk
  • ‪Naya - ‬2 min walk
  • ‪Sinigual - ‬2 min walk
  • ‪Sakagura - ‬3 min walk
  • ‪Sandwicherie of New York - ‬1 min walk

About this property

The Westin New York Grand Central

Luxury hotel with a 24-hour fitness center and a 24-hour business center
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 774 individually furnished guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden.
Enjoy American cuisine at Amuse Marketplace & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 16 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Amuse Marketplace & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 16.25 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 40 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

The Westin New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2218 out of 3238 reviews
Rating 8 - Good. 596 out of 3238 reviews
Rating 6 - Okay. 223 out of 3238 reviews
Rating 4 - Poor. 113 out of 3238 reviews
Rating 2 - Terrible. 88 out of 3238 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff friendly and helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Feb 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise level at night was louder than expected
Stayed 4 nights in Mar 2025

2/10 Terrible

Sharon, Hudson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Megan

Stayed 4 nights in Mar 2025

8/10 Good

Mauanna, Benbrook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great overall. Good walkable location. However please read fine print; MANDATORY to purchase/utilize onsite bar/restaurant. Which is not a big deal but I would have liked to make that decision. Rude host staff in onsite restaurant. Took forever to be seated, when others were greeted/seated immediately.

4/10 Poor

Kalyan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
My overnight stay at Westin Grand Central fell short of expectations. The primary issue: surprisingly rough, uncomfortable sheets that made sleeping difficult. For a hotel promoting their "Heavenly Bed" experience, the abrasive bedding was a significant letdown. While the central Manhattan location was convenient, the basic comfort problem overshadowed any positives. Unacceptable for a hotel of this caliber and price point.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Stayed 2 nights in Feb 2025

6/10 Okay

Gabe

Liked: Cleanliness, staff & service
Meh
Stayed 3 nights in Feb 2025

10/10 Excellent

lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! The best service as usual, I cannot fault this hotel. The most comfortable beds, great location. 3rd time staying here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Curtis, Peoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Frank

I love this hotel . Was as I expected.
Stayed 3 nights in Feb 2025

10/10 Excellent

Imara

Stayed 2 nights in Jan 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Location was central close to subway and the hotel is maintained at a level that I expect from a Westin.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ernest

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply fabulous!
Stayed 4 nights in Feb 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service, very nice staff
Stayed 2 nights in Mar 2025

8/10 Good

Carlos Alves

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Quiana

Stayed 2 nights in Mar 2025

10/10 Excellent

Deirdre

Travelled with partner
Liked: Amenities
Very nice hotel. Great location. All of the staff was very friendly at check in, the restaurant and the cleaning staff. The Italian restaurant across the street was excellent and should be highly recommended. We had a lovely dinner there. Wonderful stay we are already planning to come back in the fall Thank you
Stayed 1 night in Mar 2025

6/10 Okay

Paloma

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

steven joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

8/10 Good

Michel Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn’t like was they advertised breakfast included but that is only for 1 person per room per day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

BRIAN ROHAN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Mar 2025

10/10 Excellent

Oneal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025