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voco The Franklin New York by IHG

3.5 star property

Photo gallery for voco The Franklin New York by IHG

Exterior
Premium bedding, pillow-top beds, in-room safe, individually decorated
Exterior
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

View map
164 E 87th St, New York, NY, 10128
  • Central Park
    ‪8 min walk‬
  • Metropolitan Museum of Art
    ‪10 min walk‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible Bathtub (Cosy, Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Double Bed, Accessible Bathtub (Cosy, Mobility)

8.2 out of 10
Very good
(10 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(48 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (Cosy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Queen Bed (Cosy)

8.6 out of 10
Excellent
(34 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed (Cosy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Double Bed (Cosy)

9.0 out of 10
Wonderful
(11 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Roll-in Shower (Mobility)

Standard Room, 1 Double Bed, Roll-in Shower (Mobility)

Standard Room, 1 Double Bed, Roll-in Shower (Mobility)

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is NZ$486
includes taxes & fees
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About the area

New York

A stay at voco The Franklin New York by IHG places you in the heart of New York, within a 15-minute walk of Central Park and Metropolitan Museum of Art. .This boutique hotel is 0.7 mi (1.1 km) from Mount Sinai Hospital and 1.8 mi (2.8 km) from 5th Avenue.

What's nearby

  • Central Park - 8 min walk - 0.7 km
  • Metropolitan Museum of Art - 10 min walk - 0.9 km
  • Broadway - 6 min drive - 3.6 km
  • Rockefeller Center - 6 min drive - 3.5 km
  • Times Square - 6 min drive - 3.9 km

Getting around

  • 86 St. Station (Lexington Av.) - 2 min walk
  • New York Harlem 125th St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Paris Baguette - ‬2 min walk
  • ‪Krispy Kreme - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Panera - ‬1 min walk
  • ‪Bocado - ‬1 min walk

About this property

voco The Franklin New York by IHG

Hotel with a coffee shop, a short walk to Central Park
Voco The Franklin New York by IHG offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 49 individually decorated guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at Coffee Shop or snacks in the hotel's coffee shop/cafe.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Coffee Shop - Onsite coffee shop.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 45 per day)
  • Secured parking on site (USD 45 per day)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Coffee Shop

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Renovated entire property - October 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 67 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 11.48 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 45 per day
  • Nearby parking fee: USD 45 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

voco The Franklin New York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 567 out of 811 reviews
Rating 8 - Good. 175 out of 811 reviews
Rating 6 - Okay. 38 out of 811 reviews
Rating 4 - Poor. 16 out of 811 reviews
Rating 2 - Terrible. 15 out of 811 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Leon

Disliked: Amenities, property conditions & facilities
At $500/night this is considered a bargain lodging. Good neighborhood. Nice people. Thank goodness the rooms were relatively clean, but tiny and especially the lightless dungeon where I spent the last two nights was a depressing disaster.
Stayed 2 nights in Jun 2025

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
Total of 4 nights. First 2 nights in decent room; second 2 nights in tiny, lightless dungeon basement. Depressing. People were nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

6/10 Okay

Debbie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Small rooms

The hotel was located very close to my daughter’s apt The rooms and bathrooms are very tiny It was fine for what I needed it for because t basically it was a 1 person room The bathroom sink was sooo tiny The room had 2 double beds and there was no space to walk The safe was in the locked position and the clock told the wrong time The sheets and towels were fine not bad at all Right price right location
Stayed 2 nights in Jun 2025

10/10 Excellent

LAUREN

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
The a/c unit sounded like you were standing next to an airplane engine, nit great when you're trying to sleep
Stayed 1 night in Jun 2025

10/10 Excellent

Eleanor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the building, everything was classy without being pretentious. Staff was super friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff are the most gracious and helpful. Staying here is a privilege!
Stayed 5 nights in May 2025

10/10 Excellent

Carlos

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Property conditions & facilities, room comfort
This is the cutest boutique hotel in a great location. The staff is 10/10. A shoutout to Xocera (sp?), Salem and David as they were all excellent, so kind, efficient and made us feel very welcome. Our only issue is the room was a little small for 3 people, but I realize this is a NYC issue. It's a very cozy room, just a little bit tricky when trying to get ready. But overall we loved this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this small, boutique hotel. It's in a very convenient location to the area of NYC that we spend time in.
Stayed 2 nights in May 2025

10/10 Excellent

udean

Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but quiet and clean with a good shower and good lighting (corner room). The bed was comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Grace

Stayed 2 nights in May 2025

10/10 Excellent

Herb

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
coco The Franklin is a wonderful small hotel that is so much better than the chains. It’s comfortable and within walking distance of so many great spots in the city. I will definitely stay here again.
Stayed 1 night in May 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Even by NYC standards the room was very small.
Stayed 1 night in May 2025

8/10 Good

James L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very helpful!
Stayed 2 nights in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service
Stayed in a King Bed room. Room was tiny and did not have a chair, only a bolster on which to sit. Bathroom sink was inset and the niche was maybe 24” wide. If you are tall or wide the sink will be very difficult to use. I am not very big and I was literally shoulder to shoulder in the niche. Services were above average. Great location and access to restaurants and support retail. As my wife said, it is very cute.
Stayed 2 nights in May 2025

6/10 Okay

NADER

Travelled with family
Liked: Staff & service, amenities
This hotel is located in a very desirable location. It is an older building and rooms are very small.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, friendly staff from front desk to housekeeping.
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Mar 2025

10/10 Excellent

Cheryl

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! Room was well appointed and clean. Staff was extremely nice and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful small hotel with very friendly and helpfull front desk staff who make excellent coffee for guests. Hotel is quiet, very clean and within walking distance from restaurants, the subway and Central Park. We will definitely be back!
Stayed 4 nights in Apr 2025