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WestHouse New York

5.0 star property

Photo gallery for WestHouse New York

Terrace/patio
Executive lounge
Free daily buffet breakfast
Deluxe Room, 2 Queen Beds
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

View map
201 West 55th Street, New York, NY, 10019
  • Place, Broadway
    ‪2 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪11 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪28 min drive‬

Room options

View all photos for Luxury Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 Queen Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(21 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King

8.2 out of 10
Very good
(21 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

A stay at WestHouse New York places you in the heart of New York, steps from Broadway and Carnegie Hall. .This luxury hotel is 0.3 mi (0.5 km) from Central Park and 0.4 mi (0.6 km) from 5th Avenue.

What's nearby

  • Broadway - 2 min walk - 0.2 km
  • Times Square - 8 min walk - 0.7 km
  • 5th Avenue - 9 min walk - 0.8 km
  • Rockefeller Center - 11 min walk - 1.0 km
  • Grand Central Terminal - 7 min drive - 1.8 km

Getting around

  • 57 St. - 7 Av Station - 1 min walk
  • New York W 32nd St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Premier Deli - ‬1 min walk
  • ‪Dream Midtown - ‬1 min walk
  • ‪Park Lounge - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Redeye Grill - ‬2 min walk

About this property

WestHouse New York

Luxury hotel with free breakfast and a 24-hour health club
WestHouse New York offers 172 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 172 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour health club and bicycles to rent. Additional amenities at this Art Deco hotel include concierge services and a banquet hall.
Enjoy a meal at The Terrace Lounge or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
The Terrace Lounge - This buffet restaurant serves breakfast only.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Terrace Lounge

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55 per person, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

WestHouse
WestHouse Hotel
WestHouse Hotel New York
WestHouse New York
WestHouse New York Hotel
WestHouse New York Hotel
WestHouse New York New York
WestHouse New York Hotel New York

WestHouse New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1013 reviews
Rating 8 - Good. 240 out of 1013 reviews
Rating 6 - Okay. 111 out of 1013 reviews
Rating 4 - Poor. 58 out of 1013 reviews
Rating 2 - Terrible. 54 out of 1013 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Stayed 3 nights in Jul 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hidden gem in nyc

I kind of don’t want to give the review this hotel is due bc it’s such a hidden gem, but this is my favorite hotel in Manhattan. The happy hour and breakfast are such a nice amenity and the room was lovely and clean and stylish. Such a treat to stay here!
Stayed 1 night in Jun 2025

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and staff

Great location and staff. Easy to navigate and friendly staff with breakfast and happy hour when staying in a certain grade of room
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and friendly staff. Loved the daily breakfast spread and happy hour snack options.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gerald W

Travelled with family, Travelled with partner
Liked: Amenities
Excellent hotel great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & location

It was a great stay. The hotel is lovely , with large comfortable rooms. I always have loved the breakfast on the terrace. The only room for improvement is in the bathroom- it needs a refresh and better lighting- for women to apply makeup;) This is probably our third or fourth visit
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff honestly makes you feel wanted. The free breakfast, and snacks and wine in the private parlor are just so indulgent and relaxing.
Stayed 3 nights in Jun 2025

6/10 Okay

Sarah

Disliked: Cleanliness, amenities
Stayed 4 nights in Jun 2025

10/10 Excellent

Laura, OZARK

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel! I'd have to say that the best part is the staff, from the front desk people to the breakfast and dinner staff. Everyone was so nice and professional. the only negative was that after traveling all day, I got to the hotel and they did not have a room for me even though I made my reservation months in advance, I had to go to a "not so nice" hotel for the first night then took several hours the next day to get into a room. Thanks to Nick at the front desk who took care of everything for me, made sure to waive the resort fees and finally got me settled in. hotel is close to EVERYTHING! I felt safe in the hotel and when out walking (being a single female) the food provided from breakfast and in the evening was veery good and plentiful. Cocktails in the evening was also nice. I'd stay again
Stayed 4 nights in Jun 2025

6/10 Okay

David

Stayed 1 night in Jun 2025

4/10 Poor

Justin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
We were very disappointed with our stay. This is not a five star hotel as advertised.
Stayed 3 nights in Jun 2025

6/10 Okay

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The hotel lobby is nice and the rooms are standard NYC size. But the A/C in the room was terrible. The room was hot our entire stay.
Stayed 2 nights in May 2025

10/10 Excellent

Kumar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Grant

Stayed 5 nights in May 2025

6/10 Okay

Jeanette

Business traveller
Liked: Cleanliness
Disliked: Staff & service
not a five star hotel, the free breakfast was really not good.
Stayed 2 nights in May 2025

2/10 Terrible

eungjin

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I travel a lot for business and this is the first time I have ever stayed in a hotel that smelled and overcharged like this. Just because it is an old hotel doesn't mean it has to smell moldy and dirty. However, the hotel manager proudly told me that this hotel smelled because it was old. She didn't even apologize. This hotel charges a resort fee of $50 per person per day. There are many clean hotels nearby for much better prices. I will never stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Narinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome location and very friendly staff from from counter to house keeping.
Stayed 2 nights in May 2025

10/10 Excellent

Madis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

10/10 Excellent

Jasen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, food and drink at night is a great thing to have onsite
Stayed 5 nights in Apr 2025

10/10 Excellent

Steven

Stayed 2 nights in Apr 2025

4/10 Poor

KEISHI

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service

Good spot in Midtown

We stayed 3 nights. Good location in midtown. Breakfast and Happy Hour every day was included. Parking is offsite but the kind lady at reception helped me out with the SpotHero app which found a great rate at a garage around the block. The room was small but we managed. The service was good and people were friendly. I used the gym for yoga because our room was too small. Room was clean and everything worked.
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia, EASTVALE

Liked: Cleanliness, staff & service, property conditions & facilities
Second Time staying at WestHouse. Perfect Location and great Hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Stella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another lovely stay.

Overall, another great stay at the Westhouse. There was a small issue on arrival, when reception did not have any record of the reservation that I had made 6 months earlier. After approx 20 minutes, this was rectified. We also didn’t receive any help with getting our luggage to our room, after asking twice we got it upstairs ourselves. The food and drinks in the Terrace was as lovely as usual, as were all the staff.
Stayed 4 nights in Apr 2025