Hey, so I just stayed at that Club Quarters by the World Trade Center for three days with my wife. Left the place, and boom, next thing I know, there's this random charge on my card—under ten bucks, yeah, but we were totally floored. Called them up, they claim it's from snacks in the room. Snacks? We never touched a single one! Told 'em straight, they wouldn't budge—just said they'll check with housekeeping. We've been loyal guests forever, no issues ever, and now this? Zero apology, zero fix. Honestly, kinda pissed off.