Hampton Inn Muskegon

2.5 star property

Photo gallery for Hampton Inn Muskegon

Reception
Business centre
Standard
Free daily buffet breakfast
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Laundry

Explore the area

View map
1401 E Ellis Rd, Muskegon, MI, 49444
  • Place, Jumpin' Jupiter Skate & Fun Center
    ‪5 min drive‬
  • Place, Hoffmaster State Park
    ‪7 min drive‬
  • Place, VanDyk Mortgage Convention Center
    ‪10 min drive‬
  • Airport, Muskegon, MI (MKG-Muskegon County)
    ‪3 min drive‬

Room options

Studio, One King Bed, Non-Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

One Queen Bed, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King Studio Suite with Sofa Bed

  • Sleeps 4

Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

1 Queen Mobility Access W/Tub Nonsmoking

  • Sleeps 2

One king study sofabed nosmok

8.6 out of 10
Excellent
(26 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Oneking deluxe wt whirlpool nonsmoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Two queen beds nonsmoking

9.0 out of 10
Wonderful
(47 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

1 King W/Microwv/Fridge Nonsmoking

  • Sleeps 2

King Room With Sofabed-Non-Smoking

  • Sleeps 5

Two Queen Room

  • Sleeps 4

Deluxe King Room with Whirlpool

  • Sleeps 4

Similar properties

About the area

Muskegon

With a stay at Hampton Inn Muskegon in Muskegon (Norton Shores), you'll be within a 15-minute drive of Lake Michigan and Jumpin' Jupiter Skate & Fun Center. .This hotel is 5.4 mi (8.7 km) from Hoffmaster State Park and 6.5 mi (10.4 km) from Gillette Visitor Center.

What's nearby

  • Jumpin' Jupiter Skate & Fun Center - 5 min drive - 8.5 km
  • Hoffmaster State Park - 7 min drive - 8.9 km
  • VanDyk Mortgage Convention Center - 10 min drive - 12.1 km
  • Mercy Health Arena - 10 min drive - 12.1 km
  • Frauenthal Center for the Performing Arts - 10 min drive - 12.5 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 48 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Hampton Inn Muskegon

Hotel in Muskegon with free breakfast and a fitness center
Hampton Inn Muskegon offers 81 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 81 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay (maximum USD 250 per stay), plus a deposit of USD 125 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per pet, per stay (maximum USD 250 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Muskegon
Hampton Inn Muskegon
Muskegon Hampton Inn
Hampton Inn Muskegon Hotel
Hampton Inn Muskegon Hotel Muskegon
Muskegon Hampton Inn
Hampton Inn Muskegon Hotel
Hampton Inn Muskegon Muskegon
Hampton Inn Muskegon Hotel Muskegon

Reviews

Hampton Inn Muskegon Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 505 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

Reviews

10/10 Excellent

Brady

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy to get to and from when going into Downtown Muskegon.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, overpriced like every decent hotel on a Saturday night. Staff was nice room was clean, breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and the n hotel was clean!!
Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025

8/10 Good

juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcelo

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good.
Stayed 2 nights in Aug 2025

8/10 Good

Jeffrey

Liked: Staff & service
Take your own pillows
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Close to shopping and dining. Staff was very friendly. Room was very clean. Bed was comfortable. I would recommend!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

One thing after another

When we arrived it took us over 15 minutes to find someone to check us in. I called the front desk 5 times and no one answered the phone, nor came to greet and check us in. We had a 91 year old who has significant physical needs. The toilet was so low to the ground she could not get herself up from the toilet. We had to find a portable potty chair so we could stay at the hotel. After asking the hotel said they nothing to help us. We had a 3 night stay booked for a family reunion. The next issue came when we arrived back at the hotel the evening after our first day. There was no room service. We were shocked when we arrived to a bathroom full of dirty towels, unmade beds, and trash still in our cans from the day before. And to top it off our TV remote did not work. After reporting it 3 times to the front desk and being told someone would make sure it was fixed the next day. It never was fixed, and every time we reported it to the front desk, they assured us it would be addressed and fixed. It was just ONE more thing we put on the list, to assure us we would never stay at this hotel again. The last nail in the coffin, was when we tried to check out of our room, we could not find anyone at the front desk to check us out. We left and had to come back after packing our vehicle. We went back to see if someone was there to help us check out. We even had to round up the kitchen help to see if they could locate someone for the front desk. It was a terrible stay☹️
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Large water stains on ceiling including water damage in some areas. Room was otherwise clean though a bit dated. Very small sink, no counterspace to speak of. Breakfast was so-so. Staff was friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Stayed 1 night in Aug 2025

10/10 Excellent

Russell W.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Jul 2025

6/10 Okay

Yvonne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
First night we had to contact staff due to disturbances in the next room, but otherwise stay was peaceful. Breakfast was mediocre.
Stayed 2 nights in Jul 2025

6/10 Okay

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Weekend stay, breakfast starts at 7 am, we went about 7:45am, majority of breakfast food gone or minimal, no muffins or pastries, had to ask for coffee refilling on the big pots. Only 1 staff person for a Saturday morning, person was pulled in several directions (stocking, cleaning, etc). We have stayed in this particular Hampton Inn a few times, first time encountered the breakfast issue
Stayed 2 nights in Jul 2025

8/10 Good

Bernadette

Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Stayed 1 night in May 2025

8/10 Good

scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean,quiet and a little outdated. Lots of stores and places to eat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert, Spring

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Larry, earling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Lynda, Brighton

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in for 249 a night-supposedly with expecting stellar service. Went out for dinner Friday and came back to sleep after 1030 pm and soccer kids running around slamming doors-this was addressed by staff. Saturday morning took off for run and came back with the front trash over flowing falling on the ground. Front desk staff was in the back Saturday went in the rusty bottom pool and hot tub —both needing painted-it’s gross. Especially for the money. Bed was extremely broken down and uncomfortable, pillows almost non existent-tiny little pillows squished in the cases-cheap and non supportive. Sunday morning went down around 745 am for breakfast and though it was packed-it was early and wanted to get a good selection-no waffle mix, no bread no bagels, eggs and meat fine-oatmeal was watery and gross. The patrons were grabbing handfuls of plastic ware, leaving staff to have to fill that too. One poor guy was working the food and was trying his best. This stay was not worth 249 a night not even for the whole weekend. Maybe 65.00 per night. I can’t believe you can’t do better. Workers work hard-just not enough of them. Won’t stay here again.
Stayed 2 nights in Jun 2025