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Holiday Inn Newport News - Hampton by IHG

3.5 star property

Photo gallery for Holiday Inn Newport News - Hampton by IHG

Exterior
Meeting facility
Breakfast, lunch, dinner served; American cuisine
Exterior
Daily buffet breakfast (USD 12 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

View map
980 Omni Blvd, Newport News, VA, 23606
  • Riverside Medical Center
    ‪4 min drive‬
  • Christopher Newport University
    ‪5 min drive‬
  • Patrick Henry Mall
    ‪5 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Mini Fridge, Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, Mini Fridge, Microwave

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(36 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(23 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mini Fridge, Microwave

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Mini Fridge, Microwave

8.2 out of 10
Very good
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

8.0 out of 10
Very good
(5 reviews)
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

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Holiday Inn Express & Suites Newport News by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.2 out of 5, Very good, 797 reviews
The price is NZ$189
includes taxes & fees
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About the area

Newport News

A stay at Holiday Inn Newport News - Hampton by IHG places you in the heart of Newport News, within a 10-minute drive of Patrick Henry Mall and Boo Williams Sportplex. .This hotel is 6.8 mi (10.9 km) from Hampton Roads Convention Center and 6.9 mi (11.1 km) from Hampton Coliseum.

What's nearby

  • Riverside Medical Center - 4 min drive - 4.4 km
  • Christopher Newport University - 5 min drive - 4.8 km
  • Virginia Living Museum - 5 min drive - 4.5 km
  • Patrick Henry Mall - 5 min drive - 6.1 km
  • Hampton Coliseum - 8 min drive - 11.5 km

Getting around

  • Newport News Station - 15 min drive
  • Norfolk Intl. Airport (ORF) - 32 min drive

Restaurants

  • ‪Burger King - ‬11 min walk
  • ‪Tradition Brewing Company - ‬19 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪1700 Brewing - ‬16 min walk
  • ‪Angelo's Steak & Pancake House - ‬17 min walk

About this property

Holiday Inn Newport News - Hampton by IHG

Hotel with free parking, in the vicinity of Patrick Henry Mall
Holiday Inn Newport News - Hampton by IHG offers 183 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newport News hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 183 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy American cuisine at Burger Theory Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6 AM to 9 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Newport News? This hotel has 11000 square feet (1022 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9 AM.
Burger Theory Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Burger Theory Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11,000 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
6 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Newport News City Center Hotel
Holiday Inn Newport News Hampton Hotel
Inn Newport News City Center
Holiday Inn Newport News Hampton
Inn Newport News Hampton
Newport News Hampton By Ihg
Holiday Inn Newport News Hampton
Holiday Inn Newport News Hampton an IHG Hotel
Holiday Inn Newport News - Hampton by IHG Hotel
Holiday Inn Newport News - Hampton by IHG Newport News
Holiday Inn Newport News - Hampton by IHG Hotel Newport News

Holiday Inn Newport News - Hampton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1007 reviews
Rating 8 - Good. 200 out of 1007 reviews
Rating 6 - Okay. 82 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Location and room
Stayed 2 nights in May 2025

10/10 Excellent

Hongbao

Stayed 1 night in May 2025

8/10 Good

Nikki

Stayed 2 nights in May 2025

4/10 Poor

Cristiane

Travelled with partner
Disliked: Property conditions & facilities
This property wasn’t dirty it was just old and very outdated. There is nothing luxurious about this hotel, it’s not really one that makes you want to hang out and relax all day. It’s a room to sleep in. Rooms smell like pets have been in it and old but was atleast clean if that makes any sense. When we checked in we didn’t have a shower curtain and had to ask again 8 hours later into the evening when we got back. We had a terrible room on the first floor inbetween the elevator that was loud and burger theory so you heard all of the foot traffic and people even at 7 am on Sunday and Monday morning. Or people coming and going from the loud dinging noise of the elevator. Fine for a weekend stay and not bad enough to go find another hotel but wouldn’t be staying here again. I’ve stayed at much nicer holiday inns. The one in Williamsburg by Busch gardens is much nicer and cleaner.
Stayed 2 nights in May 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the restaurant staff hospitality, And the rooms where nice and clean
Stayed 1 night in May 2025

4/10 Poor

Yesid

Stayed 1 night in May 2025

4/10 Poor

Kimberly

Travelled with family
Disliked: Staff & service, property conditions & facilities
We didn’t have enough towels and it took hours before the night staff brought us some. Our sink was completely clogged to where my husband had to empty it so we could wash our hands or brush our teeth the make the water drain. The breakfast you had to sit in the restaurant and could not get to go or even get a coffee to go and the wait staff were not very friendly and seemed irritated we only wanted an appetizer that evening. The price of the room we expected a bit more. Understandable there were softball teams and it was CNU graduation but for the price we expected a bit more. Wasn’t horrible but won’t stay there again for the price
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Daeisha

Travelled with family
Liked: Cleanliness, property conditions & facilities
This hotel fit my needs for this particular trip, its 10 minutes from PHF. The only issue for me was the housekeeping. My room on some days was partially taken care of or not at all.
Stayed 4 nights in May 2025

10/10 Excellent

Abby

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I went to the front desk and asked for towels for the pool because there were no towels at the pool. I was told by the front desk that all towels were in the dryer. I was not offered to be notified when they would be ready. I was informed by the front desk to just put on a clean shirt.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property just wish it had more of the usual items like the folding stand for putting your luggage on and more towels. Otherwise its very nice
Stayed 3 nights in May 2025

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and stay
Stayed 1 night in May 2025

10/10 Excellent

Kelichia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Charles-John

Business traveller
Everything was fine
Stayed 1 night in Apr 2025

10/10 Excellent

Eureka

Liked: Cleanliness, property conditions & facilities
Everything was great.
Stayed 2 nights in Apr 2025

6/10 Okay

Katie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Einar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property would have rated 5 in everything, but there was a small leak from the HVAC unit.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

JANELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Staff was nice and helpful. Convenient location.
Stayed 2 nights in Apr 2025