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Holiday Inn Newport News - Hampton by IHG

3.5 star property

Photo gallery for Holiday Inn Newport News - Hampton by IHG

Exterior
Breakfast, lunch, dinner served; American cuisine
Exterior
Meeting facility
Daily buffet breakfast (USD 12 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

View map
980 Omni Blvd, Newport News, VA, 23606
  • Place, Riverside Medical Center
    ‪4 min drive‬
  • Place, Christopher Newport University
    ‪5 min drive‬
  • Place, Patrick Henry Mall
    ‪5 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mini Fridge, Microwave

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Mini Fridge, Microwave

8.2 out of 10
Very good
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(23 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Mini Fridge, Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, Mini Fridge, Microwave

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(36 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

8.0 out of 10
Very good
(5 reviews)
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.2 out of 5, Very good, 818 reviews
The price is NZ$191
includes taxes & fees
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Holiday Inn Express & Suites Newport News by IHG

About the area

Newport News

A stay at Holiday Inn Newport News - Hampton by IHG places you in the heart of Newport News, within a 10-minute drive of Patrick Henry Mall and Boo Williams Sportplex. .This hotel is 6.8 mi (10.9 km) from Hampton Roads Convention Center and 6.9 mi (11.1 km) from Hampton Coliseum.

What's nearby

  • Riverside Medical Center - 4 min drive - 4.4 km
  • Christopher Newport University - 5 min drive - 4.8 km
  • Virginia Living Museum - 5 min drive - 4.5 km
  • Patrick Henry Mall - 5 min drive - 6.1 km
  • Hampton Coliseum - 8 min drive - 11.5 km

Getting around

  • Newport News Station - 15 min drive
  • Norfolk Intl. Airport (ORF) - 32 min drive

Restaurants

  • ‪Wawa - ‬16 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Steak & Tonic - ‬11 min walk
  • ‪Newport News Marriott Concierge Lounge - ‬11 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Holiday Inn Newport News - Hampton by IHG

Hotel with free parking, in the vicinity of Patrick Henry Mall
Holiday Inn Newport News - Hampton by IHG offers 183 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newport News hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 183 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy American cuisine at Burger Theory Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6 AM to 9 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Newport News? This hotel has 11000 square feet (1022 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9 AM.
Burger Theory Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Burger Theory Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11,000 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
6 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Newport News City Center Hotel
Holiday Inn Newport News Hampton Hotel
Inn Newport News City Center
Holiday Inn Newport News Hampton
Inn Newport News Hampton
Newport News Hampton By Ihg
Holiday Inn Newport News Hampton
Holiday Inn Newport News Hampton an IHG Hotel
Holiday Inn Newport News - Hampton by IHG Hotel
Holiday Inn Newport News - Hampton by IHG Newport News
Holiday Inn Newport News - Hampton by IHG Hotel Newport News

Holiday Inn Newport News - Hampton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 618 out of 1008 reviews
Rating 8 - Good. 196 out of 1008 reviews
Rating 6 - Okay. 83 out of 1008 reviews
Rating 4 - Poor. 51 out of 1008 reviews
Rating 2 - Terrible. 60 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ambra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They staff was very processional, kind and accommodating to my needs. The breakfast was good. Room was comfortable.
Stayed 2 nights in Jul 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice place Rude customer service .representative

The representative that came on after we checked in ( White middle aged woman) she was Rude and Nasty I felt like she was Taking Racial Liberties with me and My children and It was Wrong and Disrespectful…
Stayed 1 night in Jul 2025

6/10 Okay

Adar

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Need to update the rooms and bathrooms
Stayed 1 night in Jul 2025

8/10 Good

Sylvia

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay again!

It was great overall! I had trouble finding a working ice machine - literally went to like every floor before asking the front desk. That was really the only problem I had. Pool was decent, gym was kind of small but had the essentials. The attached restaurant was delicious and the servers were super nice!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cody

Liked: Cleanliness, property conditions & facilities
I go to this one every year. Its clean and staff is friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Plain and simple, would highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great and close
Stayed 2 nights in Jun 2025

10/10 Excellent

ASHOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very neat, clean, and well-managed.
Stayed 1 night in Jul 2025

8/10 Good

Frederick Johnson

Travelled with family and small children
You can tell the room was used frequently
Stayed 3 nights in Jul 2025

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was clean and inviting
Stayed 2 nights in Jul 2025

10/10 Excellent

Sabria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and the room felt clean.
Stayed 2 nights in Jul 2025

8/10 Good

Kimberli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty standard service and amenities for Holiday Inn. We look only stayed one night on the way to a week at the beach. There's a very nice indoor pool that we didn't have time to check out.
Stayed 1 night in Jul 2025

10/10 Excellent

Tanisha

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and up to date
Stayed 1 night in Jun 2025

8/10 Good

debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jocelyn

Liked: Staff & service
Rooms were clean the bed was great, walls and bathroom floors could use some updating, pool area had a moldy smell, parking lot had trash overflowing from can at the entrance
Stayed 1 night in Jun 2025

6/10 Okay

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice it’s the area around the property that brought down the experience and value. Orange cones and construction vehicles greet you a mile down the street all the way up to the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Kanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Kathia A

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but noisy

It was a nice hotel. Staff was excellent. Did not like the $50 refendable charge added at check in for breakfast. Never had that experience before. Hotel was noisy from rude people and highway noise. Hotel needs an update, but good place to stay.
Stayed 1 night in Jun 2025

2/10 Terrible

carisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service. The workers were so rude, acted as if everyone knew what to do as if we was there on a day to day basis. Paid extra for breakfast coupons and didn’t receive them, had to end up paying for adult breakfast. (It’s not free, only for kids) Room was not vaccumed and fridge had left over residue. Over all, I spent 700$ on a 3 day stay, and I was very let down.
Stayed 3 nights in Jun 2025

10/10 Excellent

Arletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Asa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient. We had a dog with us and my mobility is not great, walk in shower perfect. The lady at check-in very kind, helpful. (Saturday night, she got off at 11 pm. Kudos to her. Hotel was full, lots going on.)
Stayed 1 night in Jun 2025