Holiday Inn Express Grand Island - Niagara Falls by IHG

2.5 star property

Photo gallery for Holiday Inn Express Grand Island - Niagara Falls by IHG

Relax in a stylish room with a large bed, sofa, and coffee table.
Welcome to our hotel lobby, featuring a spacious reception area with a digital counter, comfortable seating, and a bar area with shelves displaying items.
Welcome to Holiday Inn Express, featuring a modern architectural design with a covered entrance and beautifully maintained grounds.
Relax on the deck overlooking the serene water view.
Enjoy a diverse spread of international cuisine at our buffet, featuring multiple serving stations with clear glass covers and labeled signs.

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2761 Long Road, Grand Island, NY, 14072
  • Niagara Falls State Park
  • Fashion Outlets of Niagara Falls
    ‪5 min drive‬
  • Seneca Niagara Resort & Casino
    ‪9 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪28 min drive‬

Room options

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Transfer Shower (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(38 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(65 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Balcony (Balcony)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Grand Island

With a stay at Holiday Inn Express Grand Island - Niagara Falls by IHG in Grand Island, you'll be within a 10-minute drive of Niagara Falls State Park and Seneca Niagara Resort & Casino. .This hotel is 7.5 mi (12.1 km) from Fallsview Indoor Waterpark and 7.6 mi (12.3 km) from Clifton Hill.

What's nearby

  • Fashion Outlets of Niagara Falls - 5 min drive - 6.4 km
  • Seneca Niagara Resort & Casino - 9 min drive - 11.1 km
  • Rainbow Bridge - 10 min drive - 11.8 km
  • American Falls - 11 min drive - 11.8 km
  • Maid of the Mist - 11 min drive - 11.8 km

Getting around

  • Niagara Falls Station - 17 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 12 min drive

Restaurants

  • ‪Burger King - ‬6 min drive
  • ‪Taco Bell - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Buzzy's New York Style Pizza - ‬6 min drive
  • ‪Bob Evans - ‬5 min drive

About this property

Holiday Inn Express Grand Island - Niagara Falls by IHG

Hotel in Grand Island with free breakfast and a 24-hour fitness center
Holiday Inn Express Grand Island - Niagara Falls by IHG offers 105 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 24-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 24-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Grand Island - Niagara Falls by IHG. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Grand Island Hotel
Holiday Inn Express Grand Island
Inn Express Grand Island
Holiday Inn Express Grand Island Niagara Falls Hotel
Holiday Inn Express Grand Island Niagara Falls
Inn Express Niagara Falls
Express Niagara Falls By Ihg
Holiday Inn Express Grand Island Niagara Falls
Holiday Inn Express Grand Island Niagara Falls by IHG
Holiday Inn Express Grand Island Niagara Falls an IHG Hotel
Holiday Inn Express Grand Island - Niagara Falls by IHG Hotel

Holiday Inn Express Grand Island - Niagara Falls by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 817 out of 1319 reviews
Rating 8 - Good. 296 out of 1319 reviews
Rating 6 - Okay. 105 out of 1319 reviews
Rating 4 - Poor. 47 out of 1319 reviews
Rating 2 - Terrible. 54 out of 1319 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Travelled with partner
Liked: Amenities
Rooftop Bistro was awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in May 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Jamal at the front desk was lovely, warm, welcoming and helpful!
Stayed 1 night in May 2025

10/10 Excellent

Syed, yorkville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Needed a room for the night while our home was being staged for an open house. Room was spacious and clean. Initial room's wall AC unit was not cooling the room but we were moved to a larger room with a working unit. Kids enjoyed the pool. The food at the Burrata restaurant was disappointing and the free breakfast was satisfying enough. Overall it was a good option to have available close to home to accommodate us in a pinch.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, the inside resteraunt was overlly expensive and false advertised food portions. Got a personal sized pizza that was supposed to be 13 inches.
Stayed 1 night in Apr 2025

2/10 Terrible

Mainu

Disliked: Staff & service, property conditions & facilities
No refund for
Stayed 2 nights in Apr 2025

2/10 Terrible

Gregory

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
pool did not seem clean no towels feces in shower in room food too salty room carpet stain call front about both. staff were cold or indifference... would want a full refund worst of my life...
Stayed 3 nights in Apr 2025

8/10 Good

MATTHEW, Perry

Travelled with partner
Liked: Cleanliness, staff & service
Only complaint was shower hardware was in pretty rough working condition and elevator did not work well at all. It rested on floor 3 rather than the lobby floor and took forever to come down even when no one was using it. Breakfast staff was really friendly.
Stayed 5 nights in Apr 2025

2/10 Terrible

George

Stayed 1 night in Apr 2025

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The key didn't work we have to change it staff friendly I liked the place very much.
Stayed 1 night in Apr 2025

10/10 Excellent

Leann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Apr 2025

8/10 Good

Romer

Travelled with family

Good experience, but watch out that they will hear

The place is clean and neat. Breakfast is bad. The coffee machine is great. Bed is not the best. The walls were poorly insulated so you can hear neighbors and pretty sure the neighbors can hear you. Privacy is not the best. The room is very clean so that part is covered. The elevator is very good. They have 2 so going up and down is not a problem. We had an issue in which there were not towels at the pool so we had to wait several minutes until they came with a load. Great location and parking.
Stayed 2 nights in Apr 2025

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again!!

Housekeeping staff was very friendly. All but one front desk clerk was helpful and accommodating. Breakfast was good. Pool was nice. Rooftop bar was fun.
Stayed 3 nights in Apr 2025

8/10 Good

Mary Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
During our stay there were three people at the reception desk working different shifts. One was super friendly, the other two seemed bothered when questioned about something. One night we asked about pool towels, he said somebody would be there, the person never showed up with towels. The breakfast was ok as that was expected being a continental breakfast. Saturday and Sunday they seem to have everything. the first day though a lot of the hot stuff was cold and Monday through Wednesday they had no Bagels. But after seeing some of the hotels closer to the falls I would definitely stay here again and was definitely glad i chose this one.
Stayed 5 nights in Apr 2025

8/10 Good

Naresh

Stayed 1 night in Apr 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very comfortable, clean and delicious breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Aubrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big compared to others in the area. Staff are great.
Stayed 2 nights in Apr 2025

6/10 Okay

Angelica

The room are spacious clean and breakfast is ok . The deodorant they use in the lobby is very strong it activated my allergies immediately
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigo, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff = Amazing

Staff was EXTREMELY friendly. Felt like I've known them for years. Professional, yet personable.
Stayed 1 night in Apr 2025

10/10 Excellent

Sherline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very specious and breakfast is amazing. Room is clean and bathroom
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Frindly staff. Good breakfast. Property in good condition.
Stayed 2 nights in Apr 2025

2/10 Terrible

Rama

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025