Sonesta White Plains Downtown

4.0 star property

Photo gallery for Sonesta White Plains Downtown

Indoor pool, pool loungers
Meeting facility
Exterior
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool

Explore the area

View map
66 Hale Ave, White Plains, NY, 10601
  • Place, The Westchester Mall
    ‪6 min walk‬
  • Place, White Plains Hospital Center
    ‪11 min walk‬
  • Place, Westchester County Center
    ‪2 min drive‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪12 min drive‬

Room options

Superior Room, 1 King Bed, Corner

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, Multiple Beds (Two Queens + Murphy Bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Murphy Bed

Superior Suite, Multiple Beds

  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

Superior Suite, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Luxury Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Premier Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Luxury Room, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

White Plains

In the heart of White Plains, Sonesta White Plains Downtown is within a 5-minute drive of The Westchester Mall and Westchester County Center. .This hotel is 3.5 mi (5.6 km) from Purchase College and 6 mi (9.6 km) from Capitol Theatre.

What's nearby

  • The Westchester Mall - 6 min walk - 0.6 km
  • White Plains Hospital Center - 11 min walk - 1.0 km
  • Galleria at White Plains - 11 min walk - 1.0 km
  • Pace University Law School - 13 min walk - 1.1 km
  • Westchester County Center - 2 min drive - 1.8 km

Getting around

  • White Plains Metro-North Railroad Station - 10 min drive
  • Westchester County Airport (HPN) - 9 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪Ron Blacks - ‬6 min walk
  • ‪White Plains Coach Diner - ‬5 min walk
  • ‪P.F. Chang's China Bistro - ‬5 min walk
  • ‪Auntie Anne's - ‬6 min walk

About this property

Sonesta White Plains Downtown

Hotel with an indoor pool, 5-minute walk to The Westchester Mall
Sonesta White Plains Downtown offers 402 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

This White Plains hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 402 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, shopping on site, and a ballroom.
Grab dinner at Mix Bar and Kitchen, a bar/lounge that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in White Plains? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and 18 meeting rooms. A shuttle from the airport to the hotel is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Mix Bar and Kitchen - This bar specializes in American cuisine and serves dinner only.
Whisk - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle
  • Secured, covered parking on site (USD 20 per night)
  • Secured, covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 24 for adults and USD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mix Bar and Kitchen
  • Whisk

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 18 meeting rooms
  • 20,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Renovated entire property - July 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 28.59 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 16 for children
  • Covered self parking fee: USD 20 per night (in/out privileges)
  • Covered valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains

Sonesta White Plains Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 680 out of 1109 reviews
Rating 8 - Good. 212 out of 1109 reviews
Rating 6 - Okay. 113 out of 1109 reviews
Rating 4 - Poor. 65 out of 1109 reviews
Rating 2 - Terrible. 39 out of 1109 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Marvin

Travelled with family
Not too impressed with the renovations.
Stayed 1 night in Jul 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities
Restaurant, room service and bar available in hotel. I didn't experience any so I'm not able to review. Menu and ambiance look good.
Stayed 7 nights in Jul 2025

6/10 Okay

Tricia

Business traveller
Liked: Staff & service
Disliked: Cleanliness
There was hair in the bathroom. On the toilet and in the tub.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Thais

Stayed 1 night in Jul 2025

8/10 Good

Talai

Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and comfortable hotel. Highly recommend staying here.
Stayed 1 night in Jul 2025

8/10 Good

Steven

Stayed 1 night in Jul 2025

10/10 Excellent

Keily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only they need to put cabinets for clothes that only
Stayed 5 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Business traveller
Liked: Amenities
Stayed 1 night in Jul 2025

8/10 Good

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good property. Noticed a smell in our room that didn’t go away. Had issues with the parking gate opening when leaving the property along with 4 other cars.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for your hospitality..
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard

Liked: Amenities
The room was comfortable,The A/C workrd well as did th WiFi
Stayed 1 night in Jul 2025

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Enjoyable and Relaxing

I used to stay with previous Crown Plaza and planned many events there. Since moving out of state I haven’t been around for 15 years - a pleasant surprise with current chain- towels - bedding - service with a smile all welcomed - will look at other location you may have - thank u
Stayed 1 night in Jul 2025

10/10 Excellent

Leonard, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Ben going there for 5 years. Safe for a place in NYC.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal as it is very close to the Westchester Mall. The staff was always courteous and friendly from the front desk, the dining staff, and housekeeping. The parking is free and the hotel has been kept in very good shape.
Stayed 2 nights in Jul 2025

8/10 Good

Heather

Stayed 1 night in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
It's good area, clean. The stuff are willing to help if needed. The only thing is the internet speed is slow and sometimes drops.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
liked central location for access by foot to restaurants, etc. thought the $20/day parking excessive.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mike

Liked: Amenities
Good
Stayed 3 nights in Jul 2025

10/10 Excellent

Irene

Travelled with group
Liked: Amenities
excellent staff ty for a lovely visit
Stayed 1 night in Jul 2025

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, Friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

carlos

Stayed 2 nights in Jul 2025