Save

InterContinental Kansas City at The Plaza by IHG

Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Parking available

Explore the area

401 Ward Pkwy, Kansas City, MO, 64112

Place, Kemper Museum of Contemporary Art
‪14 min walk‬
Place, Nelson-Atkins Museum of Art
‪16 min walk‬
Place, T-Mobile Center
‪7 min drive‬
Airport, Kansas City, MO (MCI-Kansas City Intl.)
‪36 min drive‬

Room options

1 bedroom, premium bedding, down duvets, in-room safe

Junior King Suite with Balcony

Wonderful

51 sq m
City view
Sleeps 2
1 King Bed

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

Good

42 sq m
City view
Sleeps 4
2 Double Beds

Suite, 1 Bedroom (Concierge, 2 Balconies)

71 sq m
Sleeps 2
1 King Bed

King Suite with Balcony and Plaza View

71 sq m
City view
Sleeps 2
1 King Bed

Premium Room

30 sq m
Sleeps 2
1 Twin Bed

Classic King Room with Balcony

Very good

30 sq m
Sleeps 2
1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Classic King Room with Plaza View and Balcony

Excellent

30 sq m
City view
Sleeps 2
1 King Bed

Premium King Room with Sofa Bed and Balcony - Plaza View

Excellent

42 sq m
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Classic Concierge King Room with Balcony

Very good

30 sq m
Sleeps 2
1 King Bed

Classic Room

Very good

30 sq m
Sleeps 2
1 Twin Bed

Classic Room, 1 King Bed, Accessible (Wheelchair)

30 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Very good

42 sq m
City view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Balcony (Plaza View)

88 sq m
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Balcony (Plaza View)

71 sq m
City view
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Very good

42 sq m
City view
Sleeps 4
1 King Bed

Premium King Room with Balcony and Plaza View

Exceptional

30 sq m
City view
Sleeps 2
1 King Bed

Premium Room, Multiple Beds, Balcony (Plaza View)

Good

30 sq m
City view
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Classic Concierge King Room with Plaza View

Very good

30 sq m
City view
Sleeps 2
1 King Bed

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

Very good

42 sq m
City view
Sleeps 4
2 Queen Beds

Classic Double Room with Two Double Beds, Balcony and Plaza View

Excellent

30 sq m
City view
Sleeps 4
2 Double Beds

One-Bedroom Suite with Balcony

Exceptional

71 sq m
Sleeps 2
1 King Bed

Similar properties

Pool
Pet-friendly
Free WiFi
Restaurant

includes taxes & fees

24 Nov - 25 Nov

About the area

Kansas City

Located in Kansas City (Sunset Hill), InterContinental Kansas City at The Plaza by IHG is within a 10-minute walk of Fountain of Neptune and JC Nichols Memorial Fountain. .This hotel is 0.9 mi (1.5 km) from Kemper Museum of Contemporary Art and 0.9 mi (1.5 km) from Kansas City Art Institute.

What's nearby

University of Missouri-Kansas City - 10 min walk - 0.9 km
Kemper Museum of Contemporary Art - 14 min walk - 1.2 km
Nelson-Atkins Museum of Art - 16 min walk - 1.4 km
University of Kansas Medical Center - 4 min drive - 2.2 km
T-Mobile Center - 7 min drive - 7.1 km

Getting around

Kauffman Center Tram Stop - 8 min drive
Kansas City Union Station - 15 min drive
Kansas City International Airport (MCI) - 31 min drive

Restaurants

‪Jack Stack Barbecue - ‬5 min walk
‪Kona Grill - ‬3 min walk
‪Shake Shack - ‬5 min walk
‪Panera Bread - ‬5 min walk
‪Cooper's Hawk Winery & Restaurant- Kansas City - Plaza - ‬4 min walk

About this property

InterContinental Kansas City at The Plaza by IHG

Hotel with a sauna, a quick walk to Fountain of Neptune

InterContinental Kansas City at The Plaza by IHG offers 371 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Make yourself at home in one of the 371 guestrooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite to eat at American Slang, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are served on weekends from 6:30 AM to 11:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Kansas City? This hotel has 29000 square feet (2694 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite.

Full breakfasts are available for a surcharge between 6:30 AM and 11:30 AM on weekends.

American Slang - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Oak Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Parking on site (USD 26 per night)
Covered valet parking on site (USD 32 per night)
Onsite parking includes off-street options

Food and drink

Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant

Restaurants on site

American Slang
Oak Room

Things to do

24-hour gym
Children's pool
Outdoor pool
Sauna
Steam room
TV in common areas

Family friendly

Children's pool
In-room cot
In-room refrigerator
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services

Business services

18 meeting rooms
24-hour business centre
29,000 square feet of conference space
Computer station

Outdoors

Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

11 floors
2 buildings
Ballroom
Banquet hall
Built in 1972
Fireplace in lobby
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch HDTV with premium cable channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per night

Service animals are welcome, and are exempt from fees

Up to 25 lbs per pet

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 30.0 per night

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Destination fee: USD 11.85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: approximately USD 10 to 20 per person
Self parking fee: USD 26 per night
Covered valet parking fee: USD 32 per night
Pet fee: USD 75 per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Hotel Kansas City

InterContinental Hotel Plaza

InterContinental Plaza

Plaza InterContinental

InterContinental Kansas City Plaza Hotel

InterContinental Kansas City Plaza

Intercontinental Kansas City At The Plaza Hotel Kansas City

Kansas City Intercontinental

InterContinental Kansas City at The Plaza by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

George, Middle Village

1 Aug 2025

Stayed 1 night in Jul 2025

4/10 Poor

Eva

Travelled with family

31 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

While the hotel accommodation and location was great, my stay was spoiled by how the hostess at their restaurant treated and disrespected my son. After communicating the incident to management I received no call back to discuss or to even acknowledge the situation. Very disappointed and reason on why I won’t be staying there again.

Stayed 3 nights in Jul 2025

8/10 Good

william

Travelled with partner

31 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice area. Had an issue with refrigerator and it was taken care of in a timely manner. Staff was courteous and helpful. Not as clean of a room as I expected especially in the bathroom but not too bad.

Stayed 3 nights in Jul 2025

6/10 Okay

Marshall E. Ray

Travelled with family

30 Jul 2025

Liked: Staff & service

We can only ate breakfast but the options were good. The bed was comfortable but the pillow was not as comfortable as those I have had at other locations.

Stayed 2 nights in Jul 2025

10/10 Excellent

Lori

29 Jul 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Taryn

Travelled with family

29 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

6/10 Okay

Judy

28 Jul 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

There were several problems, but the worst was the upholstered couch which was absolutely filthy. The hotel did move us to a better room, but the couch was equally as filthy. We had to request blankets to cover it all in order to even sit on it!!

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

28 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad food service

There is an on site restaurant available. It was actually the only part of our stay that was disappointing. The food came out all at once instead of each course being staggered and the manager just took it back 'to keep it warm'. Who does that in a high end restaurant setting?

Stayed 3 nights in Jul 2025

6/10 Okay

Melissa

Travelled with family

28 Jul 2025

Disliked: Staff & service

The lobby area was nice and it was a convenient location for what our plans entailed. When we arrived our room was not ready and we had to wait an hour, no apology or any compensation was offered in any way. This did delay our plans for the evening.

Stayed 1 night in Jul 2025

10/10 Excellent

Craig

28 Jul 2025

Stayed 2 nights in Jul 2025

4/10 Poor

Juli

Travelled with family, Travelled with family and small children, Travelled with partner

28 Jul 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

I feel terrible leaving what some may consider a bad review, and I hope maybe the hotel was just having a few “off days”…Although the hotel was nice, and we did love the pool, the whole place had an old, musty, sort of dirty smell to it. Our room included. Staff when checking in were friendly but on night 1 we waited 45 minutes for an extra blanket and night 2 waited 3 hours for 2 clean coffee cups. I think had I not paid $300 a night here, I may have been able to excuse those things but I felt like the price I was paying would warrant excellent service and a super clean room. We found skittles and an earring on the floor which lead me to believe it hadn’t been vacuumed. The duvet was in between two flat sheets and had some stains on it. Excellent location though, and it is a beautiful place.

Stayed 2 nights in Jul 2025

6/10 Okay

Ashley

Travelled with partner

28 Jul 2025

Disliked: Amenities

Staff was nice. The property needed repairs. There was a lot of rust and areas in the room that needed repair or attention throughout the property.

Stayed 1 night in Jul 2025

6/10 Okay

Kelly

27 Jul 2025

Stayed 1 night in Jul 2025

8/10 Good

Jennifer

27 Jul 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Travelled with partner

26 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely facility and wonderful staff! We will be back!

Stayed 1 night in Jul 2025

10/10 Excellent

Robert

26 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Their computer system didn’t work very well making it difficult and time consuming to check out! They couldn’t print me a copy of my final bill so they emailed one but it won’t print on my printer! As such I don’t have a printed copy of my final bill!

Stayed 4 nights in Jul 2025

10/10 Excellent

Michelle Renee

23 Jul 2025

Stayed 1 night in Jul 2025

10/10 Excellent

MICHAEL

22 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Travelled with family

21 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved staying here! Valet was amazing and the rooms were so nice.

Stayed 2 nights in Jul 2025

8/10 Good

Linda

Travelled with family

21 Jul 2025

Liked: Cleanliness, staff & service

The two pools were overcrowded all weekend.There was no lifeguard or security person. Many people were drinking heavily. There were not enough lounges for paying guests and plenty of people snuck in. The pool area ran out of towels and it took a LONG time to be replenished. The Board of Health would have lots to say. Pool time was disappointing. Also the sink in room 547 is cracked down the middle.

Stayed 3 nights in Jul 2025

10/10 Excellent

Kirsten

Travelled with partner

21 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

N/a

Stayed 1 night in Jul 2025

10/10 Excellent

Oscar

Travelled with family and small children

20 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, grear location, great room with balcony to city skyline and river

Stayed 1 night in Jul 2025

10/10 Excellent

Nyarain

19 Jul 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

jason

Business traveller

19 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mine hotel in a good location. It is getting a little older but certainly still a good place to stay. Love the balcony and view.

Stayed 3 nights in Jul 2025

4/10 Poor

Mia

Travelled with family and small children

19 Jul 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Check in was great, except the cleanliness of the rooms is awful.

Stayed 1 night in Jul 2025

InterContinental Kansas City at The Plaza by IHG

Photo gallery for InterContinental Kansas City at The Plaza by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior King Suite with Balcony

Junior King Suite with Balcony

View all photos for Standard Double Room with Two Double Beds and Plaza View - Lounge Access

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Suite, 1 Bedroom (Concierge, 2 Balconies)

View all photos for King Suite with Balcony and Plaza View

King Suite with Balcony and Plaza View

View all photos for Premium Room

Premium Room

View all photos for Classic King Room with Balcony

Classic King Room with Balcony

View all photos for Classic King Room with Plaza View and Balcony

Classic King Room with Plaza View and Balcony

View all photos for Premium King Room with Sofa Bed and Balcony - Plaza View

Premium King Room with Sofa Bed and Balcony - Plaza View

View all photos for Classic Concierge King Room with Balcony

Classic Concierge King Room with Balcony

View all photos for Classic Room

Classic Room

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Classic Room, 1 King Bed, Accessible (Wheelchair)

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

Suite, 1 Bedroom, Balcony (Plaza View)

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

Suite, 1 Bedroom, Balcony (Plaza View)

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

View all photos for Premium King Room with Balcony and Plaza View

Premium King Room with Balcony and Plaza View

View all photos for Premium Room, Multiple Beds, Balcony (Plaza View)

Premium Room, Multiple Beds, Balcony (Plaza View)

View all photos for Classic Concierge King Room with Plaza View

Classic Concierge King Room with Plaza View

View all photos for Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

View all photos for Classic Double Room with Two Double Beds, Balcony and Plaza View

Classic Double Room with Two Double Beds, Balcony and Plaza View

View all photos for One-Bedroom Suite with Balcony

One-Bedroom Suite with Balcony

Similar properties

Hilton Kansas City Country Club Plaza

About the area

Kansas City

What's nearby

Getting around

Restaurants

About this property

InterContinental Kansas City at The Plaza by IHG

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions