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Staff very friendly and helpful room lovely and warm when I checked in quite late in the evening as I was visiting family in hospital very clean and quiet ideal for anyone travelling to queens medical centre in Nottingham to see family one gentleman on reception on Thursday 15 th January 2026 made my trip he was brilliant also the reception is open 24hours

Really

Breakfast buffet was great, restocked regularly, and we were seated quickly. We had dinner there on our second day, and the pork steak was the best Ive had, as was the chocolate sundae. The swimming facilities are clean and well lit, and aside from the discomfort of a random man watching me from the sauna the entire time my friend and I were there, it was a pleasant experience. We ended up leaving the pool because of the creeper and didn't go back. Luckily changing rooms are separated by gender so we didn't run into him again. Rooms are clean and comfy, the bar service is fast and staff are all friendly and have a smile on their faces. This will be our go to stay whenever we're in the area, even after the pool creeper incident

The room & public areas of the Gateway Double Tree (Nottm) were spotless, the staff friendly and, most importantly (with snow on the ground WARM

Very clean room and all facilities were excellent, staff cannot do enough for you, even looked after my dog while getting breakfast

The room was clean small and cosy with comfortable bed and pillows.The check in staff were friendly and helpful.