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The Inn & Suites Omaha near ZOO

2.5 star property

Photo gallery for The Inn & Suites Omaha near ZOO

Indoor pool, outdoor pool
Front of property
Free daily English breakfast
Room, 2 Queen Beds
Courtyard

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking included

Explore the area

View map
2920 South 13th Court, Omaha, NE, 68108
  • Henry Doorly Zoo and Aquarium
    ‪14 min walk‬
  • CHI Health Center Omaha
    ‪5 min drive‬
  • Harrah's Council Bluffs Casino
    ‪6 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪11 min drive‬

Room options

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Microtel Inn & Suites by Wyndham Council Bluffs/Omaha

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,010 reviews
The price is NZ$128
includes taxes & fees
25 Sept - 26 Sept
Microtel Inn & Suites by Wyndham Council Bluffs/Omaha

About the area

Omaha

With a stay at The Inn & Suites Omaha near ZOO, you'll be centrally located in Omaha, a 3-minute drive from Henry Doorly Zoo and Aquarium and 5 minutes from CHI Health Center Omaha. .This hotel is 2.5 mi (4.1 km) from Charles Schwab Field Omaha and 2.6 mi (4.2 km) from Creighton University.

What's nearby

  • Henry Doorly Zoo and Aquarium - 14 min walk - 1.2 km
  • Orpheum Theater - 4 min drive - 3.9 km
  • Creighton University - 5 min drive - 4.6 km
  • CHI Health Center Omaha - 5 min drive - 4.9 km
  • Harrah's Council Bluffs Casino - 6 min drive - 7.4 km

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 23 min drive

Restaurants

  • ‪Casey's - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪African Lodge - ‬4 min drive
  • ‪Louie M's Burger Lust - ‬14 min walk
  • ‪Shang-Hai Garden - ‬3 min drive

About this property

The Inn & Suites Omaha near ZOO

Hotel with free breakfast, near Henry Doorly Zoo and Aquarium
The Inn & Suites Omaha near ZOO offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Omaha hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary English breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary English breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (76 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a deposit of USD 22 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 97 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 22 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Inn Zoo
Comfort Inn Zoo Hotel
Comfort Inn Zoo Hotel Omaha
Comfort Inn Zoo Omaha
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Omaha Zoo Hotel
Comfort Inn At The Zoo
The & Suites Omaha Zoo Omaha
Howard Johnson by Wyndham Omaha
AmericInn by Wyndham Omaha Near Zoo
The Inn & Suites Omaha near ZOO Hotel
The Inn & Suites Omaha near ZOO Omaha
The Inn & Suites Omaha near ZOO Hotel Omaha

The Inn & Suites Omaha near ZOO Reviews

Reviews

4.6
Rating 10 - Excellent. 110 out of 1000 reviews
Rating 8 - Good. 112 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 180 out of 1000 reviews
Rating 2 - Terrible. 436 out of 1000 reviews

4.8/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jon

Stayed 1 night in Jun 2025

2/10 Terrible

jeffrey

Smelled like smoke
Stayed 3 nights in Jun 2025

6/10 Okay

NICHOLAS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Rachel

Business traveller
Liked: Staff & service
Disliked: Cleanliness
This is an honest review. Our first room we got was unfortunately a poor way to start everything - we stayed Friday to Wednesday. The room did not have a working door besides the sliding one that led to the outside/pool area and the AC didn’t work either. Now the manager whom we were told is new was very nice about everything and he did give us a new room Sunday. Nothing was stolen it was mainly families there on the weekend for the zoo so I felt fairly safe leaving during the day and we could lock the sliding door at night. Interesting characters hung around the hotel during all hours but no incidents and they left us alone. The room itself was a bit messy, paint splatters everywhere and things like that but the bed was comfy and it worked. The breakfast was meh but it was still provided and that counts. The second room we had from Sunday- Wednesday had about the same problems messy and a weird smell but the week crowd moved in and let’s just say that we heard many people having different versions of FUN TIMES. But this is a $70 a night hotel so you get what you pay for. Overall this hotel was NOT bad but I think next time it would be worth paying extra to be closer to downtown. We wish best endeavors to the new owners whom again were EXTREMELY nice and professional and we appreciate them very much!! We hope to see that down the road this hotel has made new changes and upgrades but that takes time and funds- would still stay here for one night for the zoo etc etc
Stayed 5 nights in Jun 2025

2/10 Terrible

don

Disliked: Cleanliness
They said they didn’t have a room for us on 6/13/25
Stayed 1 night in Jun 2025

2/10 Terrible

Brianne

Stayed 1 night in Jun 2025

2/10 Terrible

Jared, Olalla

Disliked: Amenities, property conditions & facilities
For a smoke free property my room had a lingering smoke smell. It looks like I was out in a room that was in the middle of a renovation that was quickly "finished" to allow the room to be used. The shower was not clean and had multiple long hairs in it. Bathroom mirror was dirty. The usual complimentary soaps and lotion were empty as well. The complementary breakfast was a joke. The only positive is the bed was at least comfortable. Learn your lesson from me, pay a bit more and stay somewhere that actually cares about their guests.
Stayed 4 nights in Jun 2025

2/10 Terrible

Ellen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No soap, no blanket, no TV remote. Horribly in disrepair.
Stayed 1 night in Jun 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay here was horrible because the bed my son was going to sleep on we noticed had a pee stain on the mattress protector, and when we told the manager about it, he didn’t want to do anything about it, and tried to blame us for it. He eventually pawned us off to the head house, cleaning lady who was really nice and understanding, but she should not have been the one to have to handle this situation.
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT was good
Stayed 2 nights in May 2025

2/10 Terrible

tyler

Stayed 2 nights in Jun 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

This place is absolutely filthy, our room was clearly not cleaned or visited by maintenance before our stay. DO NOT STAY AT THIS HOTEL! They also would not issue a refund when the room was disgusting and they offered no alternative.
Stayed 1 night in Jun 2025

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Lobby seemed clean, my room seemed clean, but the hallways were FILTHY and the breakfast had little variety with eggs running out long before the 6-9 am time frame ended. Just very disappointed.
Stayed 4 nights in Jun 2025

2/10 Terrible

FADI

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay. Unpleasant experience with dirty room, dirty shower. Hair all over the shower. Disappointed. The walls and room furniture broken. I felt uncomfortable and unpleasant.
Broken furniture behind and beside the bed
Broken curtains
3M temporary stickers all over the room
Doors unpainted, lock is loose
Stayed 1 night in Jun 2025

8/10 Good

Magi

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

The minute we drove onto the property, we knew we weren’t staying here. There were broken down cars in the parking lot, individuals hanging out in their cars, half dressed people coming out of the hotel, outside of hotel run down, looked nothing like the pictures, felt unsafe leaving my car unattended while we stayed at the hotel. As well as my safety. Near by there were 2 police cars responding to an incident. Would not recommend this hotel to anyone.
Stayed 1 night in Jun 2025

2/10 Terrible

Veronica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They assigned us a room that was already occupied. It didn’t feel safe so we left.
Stayed 1 night in May 2025

2/10 Terrible

Wilmer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The place was absolutely terrible. Mold on the ceiling, paint, paint on the floor. Floor boards coming up and holes in the bathroom walls. Slight odor came with room.
Stayed 1 night in May 2025

2/10 Terrible

JoAnna

Disliked: Cleanliness, amenities, property conditions & facilities
Was nothing like the pictures so we canceled and went to stay elsewhere.
Stayed 1 night in May 2025

4/10 Poor

David L

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Lynn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Property improvement needed

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lesson Learned

We made a last minute road trip to Omaha Nebraska, to visit the #1 ranked Zoo in the nation, i have always researched everything about our trips and had a schedule. This time i winged it, and it was terrible. 1) I made last minute hotel reservations based on location. The hotel was closest to the zoo. 2) When I picked my room and booked it. I booked a 1 bed room (king bed) for 2 adults and locked in a price. 3) I was given a room with 2 beds and the receptionist didn't know what the price I locked in was. So when I gave him my money that is what he charged me, instead of my change back. 4) We had to ask for the TV remote. 5) There were no blankets/comforters on the beds only sheets. We had to purchase cozy throws at the gas station. 6)
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Kevionna

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Property looks nothing like pictures it looks dirty in person looks like it’s undergoing construction had kids playing knocking on door and running and very loud at night.
Stayed 2 nights in May 2025

2/10 Terrible

bertha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet stain in the room it says its a smokefree hotel and our room smelled like cigarettes
Stayed 1 night in May 2025