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Woodcliff Hotel and Spa

4.0 star property

Photo gallery for Woodcliff Hotel and Spa

Couples treatment room(s), steam room, body treatments
Golf
Indoor pool, seasonal outdoor pool, pool loungers
Executive Suite, 1 King Bed
Couples treatment room(s), steam room, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool

Explore the area

View map
199 Woodcliff Dr, Fairport, NY, 14450
  • Place, Eastview Mall
    ‪3 min drive‬
  • Place, Casa Larga Vineyards
    ‪3 min drive‬
  • Place, Nazareth College
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(32 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

8.6 out of 10
Excellent
(10 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Two Queens

Minibar, in-room safe, desk, laptop workspace

Executive Two Queens

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Fairport

Located in Fairport, Woodcliff Hotel and Spa is in the business district, within a 5-minute drive of Powder Mills Park and Eastview Mall. .This golf hotel is 14 mi (22.5 km) from University of Rochester and 14.8 mi (23.9 km) from Rochester Institute of Technology.

What's nearby

  • Eastview Mall - 3 min drive - 1.8 km
  • Casa Larga Vineyards - 3 min drive - 2.6 km
  • Nazareth College - 9 min drive - 11.8 km
  • St. John Fisher College - 13 min drive - 11.8 km
  • University of Rochester - 20 min drive - 22.3 km

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 22 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪P.F. Chang's China Bistro - ‬4 min drive
  • ‪Amiel's Subs & Roast Beef - ‬4 min drive
  • ‪Champps - ‬4 min drive
  • ‪Casa Larga Vineyards & Winery - ‬4 min drive

About this property

Woodcliff Hotel and Spa

Hotel in Fairport with a full-service spa and a golf course
Woodcliff Hotel and Spa offers 236 accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Woodcliff has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 236 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, Horizons Restaurant, for dinner or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Fairport? This hotel has 6039 square feet (561 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 6:00 AM and 9:00 AM on weekdays.
Horizons Restaurant - This restaurant serves breakfast, brunch, dinner, and light fare. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6.95 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant

Things to do

  • 9-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6,039 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 24 2025 to October 31 2025 (dates subject to change):
  • Hot tub
The following facilities are closed seasonally each year. They will be closed from October 15 to May 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 16.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6.95 to 20.00 per person
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from June to October
Pool access available from 10:00 AM to 8:00 PM
A car is recommended for transportation to and from this property

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Woodcliff Hotel and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 562 out of 1002 reviews
Rating 8 - Good. 180 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 1 night in Jul 2025

4/10 Poor

Diane, Saraland

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The beds were comfy and the rooms were acceptable. The pool needed maintenance. There was no water or other beverage service at the pool until after 4pm. Then you had to bring it down from the bar. The only coffee in the lobby was Starbucks and it was not free and only until 9 or 10am. There was very little staff that spoke English.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
10 & above!!! The front desk staff , management, dinner & breakfast was outstanding. I highly recommend this hotel, spa,& resort for you & your family!!
Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

CE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Nice hotel. Obviously a bit old (could use a bit of a facelift), but everything about it was pleasant. Very nice courtyard and view behind the hotel (nice place to relax after a long day). Didn't golf, use the spa, or the restaurant, but what I did see of them seemed nice. Staff was very friendly. Would definitely stay again.
Stayed 1 night in Jul 2025

4/10 Poor

Kate

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room I was assigned had an awful, overwhelming smell — truly unbearable. I requested to switch rooms, and while the front desk was accommodating, the second room wasn’t much better. The in-room AC unit was extremely loud, making it hard to sleep or even relax. There was no housekeeping service throughout my stay. I had to go to the front desk to get clean towels, and when I asked about used towels and trash, I was told to push everything into the closet. No trash bags were provided — an unsanitary and makeshift solution at best. On top of all that, the overall feel of the property is quite run-down. From the worn-out furnishings to the lack of basic service, it’s clear that upkeep and guest experience are not priorities here. Unfortunately, I wouldn’t recommend this hotel and won’t be returning.
Stayed 3 nights in Jul 2025

8/10 Good

Jeffrey, Plymouth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was closed pool tho credit was given for resort fee.
Stayed 4 nights in Jul 2025

10/10 Excellent

Greg

Stayed 1 night in Jul 2025

6/10 Okay

stephen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The property was very nice the lobby was very nice they were short staff they would not clean rooms we ran out of towels soap toilet paper and tissues and we had to go request them
Stayed 3 nights in Jul 2025

10/10 Excellent

Sigrid

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities. Beautiful setting. Bed was jiggley. If your partner is a restless sleeper go with two bed option.
Stayed 1 night in Jul 2025

4/10 Poor

TAYLOR

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was very dirty, broken flooring, cracked tiles, bugs and dirty floating all over the pool. Needs a lot of work. Staff were crossing the pool area with catering equipment to get to a wedding. The carts were very loud and breaking the rock floor. Rooms are outdated and needs repairs including the toilet paper holder. I would not recommend staying at this location for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a huge bug in my room! Brunch was great! Staff very friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

Smit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were bugs and insects in the room. I spoke for a room change but they were all full and offered to come kill the bugs which I wasn’t comfortable with. Old rooms and I couldn’t sleep thinking about all the possible bugs/insects on ceiling/near light
Stayed 1 night in Jun 2025

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly service, and quiet nights of sleep.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, great food in horizons restaurant, nice outdoor pool area
Stayed 2 nights in Jul 2025

8/10 Good

Katherine, Cold spring harbor

Stayed 1 night in Jul 2025

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save you money and don't check into the Woodcliff

We have been this hotel many times after it was built. It is tired and needs updating and remodeling. After 38 years, the bathrooms are the same, the elevators are slow, there is no valet service, took four calls for room cleaning service and settled for clean towels the night before we left. Pool is dated and floor of pool is flaking off both in pool and deck. There should have been someone taking drink orders at the pool but nothing. These owners need to hire a "resort experience" expert. You can't charge resort rates and deliver a Hampton Inn experience. So sad to see the quality slip for maximizing profits. The owners need to sell it to a high end chain. Horizons for dinner was ok, but overpriced and underdelivered on food quality. Probably the fattiest lamb that I ever had. Tenderloin was great. Great atmosphere in restaurant.
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness
The pool and gym we quite nice!
Stayed 4 nights in Jul 2025

8/10 Good

Kristian, Oakville West

Travelled with family
Liked: Cleanliness, staff & service
Hotel was a great location and had a beautiful view. James at the front desk was amazing and extremely helpful. We weren’t recognized for our VIP access, nor were we offered a room upgrade. Restaurant staff was great as well.
Stayed 2 nights in Jul 2025

6/10 Okay

Sally

Liked: Staff & service
Disliked: Amenities
There was an unfortunate leak in an above hotel room that damaged a front desk computer and backed up the check-in time/process. Staff was friendly. Rooms a bit dated, bathroom shower really needed to be re-grouted. I wish I had time to grab a glass of wine at the restaurant!
Stayed 1 night in Mar 2025