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Best Western Plus Universal Inn

2.5 star property

Photo gallery for Best Western Plus Universal Inn

Welcome to Best Western PLUS, where guests can enter under a covered canopy supported by columns.
Relax in the stylish lobby with a comfortable sofa and armchair, a reception desk, and a TV.
Relax by the serene pool surrounded by lush greenery and palm trees, with lounge chairs and umbrellas at your disposal.
Enjoy cooking in this well-equipped kitchen with a central island, pendant lights, and ample counter space.
Two single beds with headboards and footboards, each dressed in crisp linens, are flanked by a bedside table and lamp.

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
5618 Vineland Rd, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪5 min walk‬
  • Orlando International Premium Outlets
    ‪14 min walk‬
  • Universal Studios Florida
    ‪16 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

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The price is NZ$189
for 1 room
includes taxes & fees
18 Aug - 19 Aug
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About the area

Orlando

With a stay at Best Western Plus Universal Inn in Orlando (Florida Center), you'll be within a 5-minute drive of Universal Orlando Resort and Orlando International Premium Outlets. .This hotel is 1.1 mi (1.8 km) from Universal Studios Florida and 1.3 mi (2 km) from The Wizarding World of Harry Potter™.

What's nearby

  • Universal Orlando Resort - 5 min walk - 0.4 km
  • Orlando International Premium Outlets - 14 min walk - 1.2 km
  • Universal Studios Florida - 16 min walk - 1.4 km
  • The Wizarding World of Harry Potter™ - 19 min walk - 1.7 km
  • Universal’s Islands of Adventure - 20 min walk - 1.7 km

Getting around

  • Church Street Station - 14 min drive
  • Orlando Station - 16 min drive
  • Orlando Intl. Airport (MCO) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Miller's Ale House - ‬1 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Five Guys - ‬4 min drive

About this property

Best Western Plus Universal Inn

Hotel with free breakfast, near Universal Orlando Resort
Best Western Plus Universal Inn offers 70 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 70 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 32-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free theme park shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.65 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando

Best Western Plus Universal Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1005 reviews
Rating 8 - Good. 302 out of 1005 reviews
Rating 6 - Okay. 138 out of 1005 reviews
Rating 4 - Poor. 46 out of 1005 reviews
Rating 2 - Terrible. 52 out of 1005 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Justyna

Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Fallon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Nice walking distance to the parks, but beds are very uncomfortable.
Stayed 3 nights in Apr 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Would stay here again.

Location was great. Near lots of restaurants and shops. Not a bad walk to Universal. Pretty clean and comfortable. Good deal comes with breakfast and parking. Would stay here again. Only issue I had was person in front desk was not friendly and helpful.
Stayed 3 nights in Apr 2025

8/10 Good

DEMIAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sort of secluded but very good choice if you go to Universal. We were able to walk there and took us 20 minutes. Dining options within walking distance abd also a walgreens nearby. Staff very helpful. We forgot a medication in the fridge after checkout and they kept it for us. Breakfast was ok, pancajes, eggs and sausages plus milk, yoghurt and fruits. Would stay again.
Stayed 4 nights in Apr 2025

4/10 Poor

Paul

Stayed 1 night in Mar 2025

6/10 Okay

Cheri

Travelled with family
Disliked: Amenities, property conditions & facilities
The breakfast was the same everyday and some days everything was not available. The TV is just small. The selection for the TV is limited. Staff was friendly and approachable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vicenta

Travelled with family
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great. Close to Universal with a shuttle provided.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Would definitely stay there again.
Stayed 3 nights in Apr 2025

2/10 Terrible

Ashton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not updated at all as advertised. Smelled terrible, was not clean. We were only there for 4 hours, and that was longer than I wanted to be.
Stayed 1 night in Mar 2025

10/10 Excellent

Wilsona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Yordanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Melinda

Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

A great stay! I stayed here for a girls trip with my daughter to Universal and it was the distance was amazing! I absolutely loved the beds personally but all the pillows were super soft with no firm option so keep that in mind if you need firmer pillows. The staff was very friendly! Will definitely stay here again!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean rooms

We stayed for a week and it got the job done.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jose, Chicago

Stayed 1 night in Apr 2025

10/10 Excellent

LISA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not that it is unique... It perfect for good night sleep with out all the bells and whistles
Stayed 1 night in Apr 2025

2/10 Terrible

Gust

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cockroach infested

Woke up with a cockroach in my bed. Went to the front desk to inform them. Was accused of bringing it in in my luggage. Worst place ever would not recommend this place.
Stayed 1 night in Apr 2025

6/10 Okay

Stacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There were several positives about this property. The rooms were a good size and the fridge was superior to most I’d seen in similar rooms. The area was quiet with restaurants within easy walking distance and the Walgreens nearby was wonderful. The rooms are showing some age with a fairly flimsy air conditioner. We had it at 65 and it could still feel warm at times. The bathtub was also showing some age. It does appear as if some upgrades are in the works. The breakfast was average. Not as good as other best westerns we’ve stayed at. Overall, we were disappointed with some of the front desk staff. They couldn’t answer some simple questions and generally seemed disengaged. The hotel is in walking distance to universal but be aware it is more like 20-25 minutes to the park entrances
Stayed 3 nights in Apr 2025

8/10 Good

Bendetta

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Stayed 1 night in Apr 2025